This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Strong exhaust and very high levels of co entering cabin at normal acceleration, very bad at hard acceleration I have multiple pictures of my co sensor I had in the vehicle for some time now with lethal co levels. I believe the exhaust manifolds have big enough cracks to flood in co into the cabin through openings. Mine has had the 'dealer itsb' to resolve, no change and it registered higher after. Replace this manifold and seal this truck or buy it back from me Ford. If putting my family's life in danger daily doesn't scare you, the pictures and proof I have are enough for another lawsuit against you for this! I need to be contacted by a Ford rep (not a dealership) to resolve or my lawyers will follow up with you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
I have 25,000 miles on these tires and they are peeling apart. At 20,000 I noticed it and took to dealership. They made excuses and said I ran something over. There are other recalls on similar tires. They are literally peeking apart. This vehicle is only 2 1/2 years new.
When car does a hard acceleration an odd smell is projected through the vehicle and smells like gas fumes. When car gradually accelerates this issue does not happen.
While getting on the freeway emissions come thru the A/C and at times the entire A/C cuts out and a bigger puff of these same emissions comes out again thru the A/C vents...a few weeks ago it started a to hesitate when leaving stop signs or lights...to the point it just stops moving and takes seconds to catch hold.we have had it in service 5 times and the dealership is submitting a claim to the Ford tech for an appointment to evaluate the car and go from there waiting for the call now...I feel very threatened with emissions in the cabin of the car. We have to lower at least 2 windows to be able to stand the smell and we figure danger level is high
I have been getting very sick for over the past year and recently realized it is when I go anywhere. Nausea, chills, headache, confusion, weakness, dizziness.I have a 23 month old daughter in the car with me who would be affected by this also. I had no idea that it could be the car making us sick until we looked it up online and saw there was a carbon monoxide issue with this car. My husband took it for a short drive and measured the carbon monoxide levels. He took a picture I will include. I'm scared about the long term damage this could potentially have caused our health. This happens when we drive the car.
Rotten egg smell when vehicle is accelerating up incline and air unit is on recirculate. Had in Ford dealership before to address problem but obviously still not fixed. Do your job and quit trying to protect Ford there needs to be a recall and you know it. My wife and kids use this car and they are more important than Ford saving a dollar.
Exhaust smell comes through ac system when ascending uphill at higher RPM. Had in service shop before for this issue but it still exists. Time for you guys to man up and make Ford responsible for fixing their crap car.
The car had not yet had the customer satisfaction service for the plugs and seals completed. I had not noted any exhaust odors in the car and had not problems during many all day drives. After an 11 hr drive this week with the ac on the whole time (not on recirculating), I had many symptoms of co exposure (headache, dizzy, nausea) and all 3 of my dogs wer affected (poor appetite, lethargic). One out of the car I'm fresh air for several hours, the symptoms slowly dissipated. Wish I had had a co meter in the car. I had milder symptoms on several trips (4-7hrs driving in one day) in the weeks before this longer trip. These were all highway driving and car did not idle while sitting.
Original hankook front tires were replaced at about 10K miles due to premature wear and chunk of tires peeling off. Dealer stated that it was due to poor alignment. I paid for 2 new tires. Ford eventually reimbursed us for one of them. Now, 8K miles later the tires are just as bad as the ones that were replaced. The rear ones are almost smooth. Hankook is aware of the problem and they have instructed the dealers to replace them with a different model yet my dealer will not do it.
I have been smelling a horrible odor that smells like natural gas/fumes in the car to the point it makes me sick and gives me headaches. I also have a 3 year old and can't have her in the car either. I took it into Ford 2 different times and they have had it 2 weeks and still has not fixed it. It is heading back in again tomorrow. The first time we noticed the smell in the car, it was from cranking it up and just going flat down the road. Also, while going up the hill it smells as well. No matter if it's flat or a hill, from cranking it or after driving a while, short distance or long distance, it smells like horrible fumes that make me sick.
There is a rotten egg smell everytime we accelerate at a high speed when the ecoboost is used. I've taken it to Ford to have seals checked and the smell is still there. My toddler complains of headaches everytime we're in the vehicle and I've had nausea several times. I am now pregnant and worry the fumes will affect the unborn baby.
It jolts, lunges, transmission doesn't engage and slams into gear hard it makes you feel you got rear ended with a big bank. Slow to accelerate and when it finally does it lunges
We purchased our vehicle in may of 2017, and noticed weird smells. Took it on a road trip and noticed them again in July. After the late July 2017 news release of co in Ford Explorer, we used co monitors and in fact, had co readings. It has been to the dealer approx 10 time and had the tsb service performed, but the problem still exists. I've had 3 different cases open with Ford, and during the last case, they denied my "buyback" request. Please help. Photo attached and videos can be mailed in that show co levels and then show co levels going to zero when we roll down the window. We have had co problems for over a year now. Please help because Ford won't.
A D V E R T I S E M E N T S
- Jackson, MO, USA