This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car wouldn't stop or slow down until I put all my pressure on the pedal. No previous warning about brake issues. No lights or sounds regarding brake problems.
I bought the car from modern Corp s in Fort Myers Florida and the brakes are bad the catalytic converters are melted the steering makes noise sounds like it's just going to break in half we have a warranty and they will not honor any of it after they said they would we had to put it in the shop not even a week of having it because of the AC and the only thing the warranty covered was the sway bars ball joints and a couple other things I drive this car every single day I just feel like this car is not going to make it nobody wants to honor the word about anything and I see there is a recall for the roof rack one side of it is missing if anybody can help me that would be great because I would love to get my vehicle repaired the right way
On freeway, pushed brakes but vehicle did not stop or slow down resulting in multi car rear end collision. Auto braking and ABS features did not engage. Vehicle was towed and our insurance agent claim adjuster recommended we reach out to you. No warning lamps, messages, etc. went off at the time or had gone off previously.
While backing out of our driveway the car started speeding up and the brakes failed. Even with repeated pumping of brakes the car wouldn-€™t stop. We finally jammed the shift lever into park and even then it continue moving for a short distance. We wiped out our neighbors mailbox. It did the same thing yesterday but we thought my husband accidentally hit the gas instead of the brake. Today we know it was the car.
This vehicle is equipped with an Anti-lock brakes. On Sunday, while driving slowly through a slippery parking lot, due to ice, my brakes locked in the downward position. I was not able to get the brakes to function. This resulted in a low impact auto accident.
- Chicago, IL, USA
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When vehicle is cold the brake pedal is normal 2inches movement. After 10 miles or so the pedal moves 4or 5 inches. After the vehicle cools down again the pedal returns to 2 inches again. The ford dealer does not know what the problem is.
When braking the rear sounds like it is dragging and not working properly. The problem has not been confirmed by a dealer or independent service.center. The component has not been inspected by the manufacturer. There are no warning lamps, messages or other symptoms of the problem prior to the failure. It first appeared in June 2021
Rear brake calipers seized and wore brake pads all the way down. Slight intermittent sound was noticed when car was in motion but thought it may be related to the roof rack detachment that was pending repair. Squealing became persistent and stopped upon breaking, and started again after brake released. Upon identifying this correlation took the Explorer to the dealership and this issue identified was seized calipers.
When backing up and the wheel is turned there's a hesitation then what feels like I hit something. (a clunk w/O the noise ) then when break peddle is pressed the car shimmies bad. I also smell antifreeze coming from the heater vents.brought it back to dealership for them to fix it since it was just purchased there.. they had it for 5 days.. nothing got fixed. They turned front rotors and topped off fluids. I do believe that I have a bad rear tow bearing or a U-joint. Breaks not sure but the car is worse than before. Still smell antifreeze and there's a dark film on the windshield which indicates a bad heater core. I've brought this to the attention of the dealership bit they won't return my calls or emails or texts. I believe I was sold a lemon. There's an oxidation on the engine and a black stain on bottom of engine. Also the exhaust manifolds have been replaced. This is a 2017 and shouldn't have this many issues.
When backing up the vehicle will hesitate then it feels like I hit something. Then there's a clunk.. (rear tow bearing/U-joint) #2 have to always have defrost on or windows fog up.. then there's a smell of antifreeze coming through the vents. Breaks grind when stopping. Rear brakes and rotors were replaced by dealership.. break fluid low, along with a bunch of other issues transmission slips when taking off from a stop. Always have to reset average gas mileage to get a reading. I believe I was sold a lemon as the finance guy took my down payment and purchased a extended warranty which I never agreed to.
The contact owned a 2017 Ford Explorer. While driving 35 mph, the vehicle failed to stop when the brake pedal was depressed. Prior to the failure, the battery spontaneously exploded and was replaced. The vehicle was taken to angela krause Ford (1575 mansell rd, alpharetta, ga 30009, (770) 649-5100) where the contact was informed that the battery acid was not cleaned up properly and corroded everything under the hood, including the brake line. The vehicle was not repaired. The insurance company stated that the vehicle was a total loss. The manufacturer was made aware of the failure. The failure mileage was 40,000.
While driving to work, while the vehicle was in motion, I heard a loud pop sound, engine began to smoke. Had vehicle towed in to local Ford dealership which indicated bad cell in manufacturers battery causing it to blow and spray battery acid all over engine components at 26,127 miles. Dealership did not follow proper procedure when replacing battery and left acid on engine and components. Battery acid had eaten through brake system components, wiring and caused severe corrosion under hood. By not addressing the safety concern when confronted and during multiple visits and phone E calls, brake system ABS failed causing a front end collision by slamming into another car in the interstate resulting from brake system failure.
When gear is engaged in 'd' with engine on, vehicle moves without foot on throttle. When brake is applied to stop it, there comes a loud vibration from the engine which becomes nervous and tries to drag vehicle forward unless gear is put in 'N' or 'P'. it happens anytime vehicle is stationary with engine running including stop signs and traffic lights. No check light on dashboard. Phenomenon observed in early February 2019.
Vehicle was traveling approximately 40-50mph on the highway, traffic stopped abruptly, collision warning system with brake support did not activate, driver attempted to make a hard stop, brakes engaged at initial push of the pedal then became unresponsive regardless of force applied to the pedal, vehicle rear-end another vehicle, air-bags did not deploy, sos post-crash alert system did not activate, 911 assist did not activate.
Driving down a dirt trail from a mountain outlook the cars electrical shut off. We had no control of brakes, or anything but stearing. Not to mention we were picking up major speed down a mountain, and bouncing everywhere. We had to swerve back and forth, hitting bushes and semi driving up the side of the mountain to try and slow down. Our whole family was in the car, including a two month old and a three year old. The only way we got it to work again was slamming the shifter into neutral and then pushing the restart button, but it was probably just our prayers that got the car to turn back on and give us brake control again. I'm afraid to drive my car in fear of it happening again.
The contact owns a 2017 Ford Explorer. While driving at an unknown speed, the contact was involved in a front end collision with a wall due to brake failure. The contact struck the steering column because the seat belt failed to properly restrain her. The vehicle was taken to the contact's residence and then to the gorno Ford dealer, where it was deemed destroyed. A police report was not filed. The manufacturer was notified of the failure and stated that there were no recalls on the vehicle. The contact suffered from moderate chest pain from striking the steering column and required medical attention. The failure mileage was 3,694.
Brakes are very sensitive. When applying them you have to think a lot about foot pressure. Unless you want to come to a complete stop at 60 mph. Local Ford service manager told me he knows about the sensitivity and no fix for it at this time. So we will wait till we have a possible accident or sell the care as is.
A D V E R T I S E M E N T S
- Hagatna, GU, USA