This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2017 Ford Explorer. The contact stated while driving approximately 2 - 25 MPH, there was an abnormal grinding sound coming from the rear of the vehicle. There were no warning lights illuminated on the instrument panel. The vehicle was taken to the local mechanic who diagnosed the failure as a rear axle failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.
- Harrisburg, NC, USA
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- Harrisburg, NC, USA