This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No warning lights, took vehicle in for clicking noise - diagnosed ball joint repair. Also Ford dealers tells me my water pump is leaking and repair will cost over $3,500. I have read that this is a common problem and I would like to report it.
I took my Vehicle in because the AC stop blowing cold air, and the overheating lights kept coming on. After waiting for a week, I was told it was a water pump but that did not fixed the AC being at all, couple days later I got a call from the dealership (GRAPEVINE FORD) that the compressor went out. After 3 weeks of waiting, I end up paying out of pocket what is supposed to be covered based of this letter I received from FORD. I feel like I should not have to pay for something that FORD should have covered. Letter below explained the very issues I had with the vehicle, including OVERHEATING and damages like bad cooling relay would cause.
Carbon monoxide leaking into my car-?"tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.
Ford Eco Boost Coolant Intrusion Issues. If the car sits an idles the coolant light will come on an say the coolant is too hotIf I run the air conditioning it will do the say, or drive it on the freeway. There are no leaks, no were. And you can smell the coolant, it smells really hot. My engine line is on.
I have a 2017 Ford Explorer with a 2.3 EcoBoost Four-Cylinder with 59k mileage. Back in November of 2021 My Ford dealership said Coolant is leaking into the Cylinder head causing the car to misfile after a check engine light diagnoses. This causes the car to overheat and can cause major issues. Now i need my entire engine replaced. I have a read that this a know issue in other Ford SUVs in but not in a Ford Explorers, however I have the same engine type. This is a problem for the Ford EcoBoost four-cylinder engines produced since 2010.
car stops an air-conditioned Bell Brooking due to bearing inside a clutch on the AC compressor !! I was on the highway and the car just stops I almost got hit from behind
About a week ago I started smelling coolant after shutting down the engine, took the vehicle to my mechanic and was informed that the water pump is going bad.
While driving at highway speeds the vehicle lost power due to a main crankshaft bearing failure. The vehicle was repaired at a Ford Dealer and was not under warranty at the time. I was forced to pull off the road due to the loss of power while travelling on a busy highway creating an unsafe emergency situation. There was no warning lights or warnings of any given before the engine failure. It simply lost power and stopped working.
Initially the cars check engine light came on intermittently for about 3 days, then one day while driving the wrench light came on and the car immediately started decelerating - almost as if I was breaking hard, and would not accelerate over 30. After turning it on and off multiple times the light went away for days until my appointment with the mechanic, that same day it came back on. We went to a Ford dealership and they said it was the throttle body and repaired it. Two weeks later the same issue occurred. I know this was a big issue in 2016 and earlier models, I believe the problem was never fixed in 2017 models. Our car is currently in the shop and they are "emailing Ford" about what to do. The first incident I was on the interstate when I stopped abruptly and the second was on the highway. I luckily had no one behind me both times otherwise this could've easily caused an accident.
What component or system failed or malfunctioned, and is it available for inspection upon request" I have been experiencing the smell of gas/exhaust leaking into the cabin. How was your safety or the safety of others put at risk? I am concern with the health issues that this smell could put my family and I in. Specially if theirs a possibility that carbon monoxide could be leaking into the cabin. Has the problem been reproduced or confirmed by a dealer or independent service center?No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I had the vehicle inspected by Ford but they advise that they couldn-??t reproduce the smell. They also advice that their were a two drain plugs missing in the lift gate which would resolve the issue if replaced. I have replaced the two missing plugs and continue to experience the issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"no
47k miles. 2.3L Eco-Boost. Rough idle, vibration/shaking sometimes at start, slow acceleration, Engine Coolant High Temp light came on for a minute while driving, Check Engine light came on after another rough start (stayed on) took it to Ford for service, they said several misfires, coolant in cylinders, and now possibly a blown head gasket. Waiting for word from Ford service dept, may need an engine replacement. Thankfully, covered by warranty, for now.
-??17 Explorer with 32,000 miles on it, bought new from dealership and have kept up with all recommended maintenance to vehicle and have went above and beyond to keep it in pristine condition but started experiencing coolant dripping from internal water pump this May -??21. Last year Jan -??20 was repaired for faulty clock spring and again in March of -??21. Same issue. No longer under bumper to bumper warranty so became out of pocket expense. This year alone, it-??s been out of service for two weeks already.
Recall has been issued on the ford explorer for smell of exhaust in the cabin. I have had the recall inspected and completed in 2019. I am now smelling the exhaust again upon acceleration. I told the dealership I have always been able to smell the exhaust even after they "fixed" the issue the first time. It just wasn't as bad. The smell is much worse now.
My 2017 Ford Explorer with 62,000 miles suffered a catastrophic engine failure while driving at highway speed. The car immediately lost power and I was almost hit from behind. I limped into a rest area where the vehicle had to be towed to a dealer. The Ford dealer service technician diagnosed the issue as a main bearing failure. The car now requires a new engine that will cost $6700 dollars and Ford has denied to provide any financial assistance even though the vehicle has only 62,000 miles on it.
The water pump leaked coolant into the engine oil and will cost over $3,000 to fix. The Ford exropler engine design with the water pump in the engine is a cash trap for consumers. The design is horrible.
A D V E R T I S E M E N T S
- Johnstown, OH, USA