This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2017 Ford Explorer base model we had our vehicle "fixed" for the carbon monoxide defect on June 24, 2020. It is now 7/9/2020 and our co alarm in the vehicle is still picking up at least 11ppm of carbon monoxide in the cabin of the vehicle after traveling at highway speeds. These occurrences are sporadic, not consistent with each use of the vehicle.
Driving on interstate and smelled a strong odor and fumes. No cars or trucks were in front of me and I could not figure out where the odor was coming from. Later in the 3 hour drive, got very sleepy and dizzy. Stopped at rest area for fresh air. This has never happened to me before. Now afraid to drive this expensive vehicle on these trips to take care of grandchildren. Called dealership and was told no recalls and nothing they could do. Purchased this vehicle for driving long distances and now afraid to drive it and my son will not let our grandchildren ride in it. Cannot sale it because I would loose so much money. A recall should be issued since numerous complaints have been made from others with the same issues.
- Hickory , NC, USA
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- Glendale, AZ, USA