This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer was told that the vehicle should have 1/4 tank. Fuel pump was defective and vehicle stalled without notice. A recall was issued by manufacturer. However, consumer was turned away by the dealer, and was told that she will have to pay for towing the vehicle to the dealer, although the vehicle was not safe safe for driving.
Gas mileage is poor on this size veh--motor kicks into neutral while driving at higher speeds. Dealer keeps telling me there is no problem/cannot duplicate, 4 incidents, this is very freighting. Especially in heavy traffic & cannot get off the road fast. Brakes wear between 16000 and 18000 miles with normal driving. The motor belt had to be replaced at 22000 miles. This never happened so soon with any vehicle I have ever owned. Repairs and services are very expensive, many safety recalls and product warnings that take time to repair. The dealer has a problem making sure the parts are available when I make an appointment. The wheel bearings have been replaced several times and sound like they may be going bad again! I do not feel safe in this vehicle. What if something fails while myself or my family are in this vehicle. This vehicle has depreciated at such a drastic rate, that I would be wise to trade it for another vehicle. I feel it is in direct relation to all the safety issues with this vehicle. **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**763169
There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. Driver states more than twice brake pedal was applied, and pedal went to the floor. Ford has been contacted..also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, RPM runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.
When applying brake pedal it would go to the floor, also brakes will grind. Rotors had to be turned, and brakes were replaced 7 times, but the problem reoccurred. Transmission slips and jerks and rpms jump. No problem found. Consumer hears loose gravel sound from right front wheel area. Dealer found wheel well loose. Dealer found serpentine belt failed causing whistle squeal under hood. Gas light on with full tank and door ajar light is on. Dealer replaced battery. Evaporative hose loose. Dealer removed and installed fuel tank. Cigarette lighter not working. R-cup hold bubbling. Driver side mirror knob falls off. Rear child seat latch cover in broke. Front driver seat metal fell out. Both headlamps moulding fall out. Sunvisor mirror/bracket moulding on passenger side between door / dash loose. Broken. Right outer ac vent broken. Loose carpet on right front floor. Pillar trim coming off. Deck lid wire harness had tp be replaced. Clicking noise from L/H front of vehicle. Egr valve replaced. Left rear tail lamp is out. Engine light is on. Problems with rewind button for am/fm cassette.
Ignition and steering locked up, key would not turn, vehicle was parked. There was noise in the right side of the vehicle due to rear outside mirror failure. The transmission slips on accel. There was vibration in steering at 45 mph and up. The high sqealing on rainy days when turning left or right was caused by drive belt malfunctioning. The ignition locked due to cylinder assembly problem.
A D V E R T I S E M E N T S
- Charleston, SC, USA