This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On September 3, 2002, as consumer was leaving work, he smelled gasoline and the car hesitated when he accelerated. Consumer pulled into a gas station to get gas since the gas gauge reading was between 3/8 and 1/4 full. Consumer looked under the car and saw some gas leaking from the car. Consumer thought maybe the gas and the smell was the result of some sort of pressure buildup causing an overflow.) however, after having the car filled up, he then started the car and went to pull away. Consumer couldnot even pull away from the pump, when he stepped on the gas pedal, gasoline would pour out under the car from the gas tank. Consumer had the car towed to pacifico marple Ford (broomall, pa). They determined that the leak probably was due to the tube assembly becoming disconnected from the fuel pump. (that diagnonsis was later confirmed.) a new tube assembly was installed and the car seems to be running just fine, consumer is seeking reimbursement.
Car stalls when gas tank guage reads slightly over 1/4 tank mark. Expecially on hard right hand turns. Dealer said it was fuel pump in gas tank.....occurred at 36000 miles +/-. also occurs on straight of ways. I didn't get extended warranty....surely they can make a better fuel pump. I may have to pay to have this fixed, but I have heard that Focus has had a recall because of stalling engines......I haven't gotten a notice.
1. July 26,2000 was the first incident when the fuel gauge light came on and even though the tank was full, the gauge registered empty. Dealer replaced sender and pump assembly. 2. Oct.11,2000 fuel gauge light came on, and the gauge registered the tank as empty even though it was full. Dealer replaced the sender and pump assembly. 3. Feb. 6, 2002, engine check light came on, returned to the dealer who replaced fuel filler cap. 4. Aug. 19, 2002, service engine light came on, returned to dealer who replaced the gasket-fuel tank sender.
- Trenton, NJ, USA
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While in motion vehicle began to lose speed. The problem was intemittent for approx. 2-3 weeks. The speed would drop as soon as the engine would get hot. The dealer replaced the fuel pump under secret warranty and consumer paid for maintenance.
The fuel gauge reading is not accurate. The fuel tank sender was replaced. The vehicle was running rough. When consumer turned vehicle off, the vehicle would not start back up, the fuel pump was replaced.
Vehicle constantly stalls. Sometimes she cannot take key out of ignition. Then, sometimes cannot put key in ignition. Also, fuel pump has been changed twice. When accelerating vehicle begins to vibrate.
Fuel pump is not functioning properly. While driving vehicle will stall. Very unsafe while travelling on roads because vehicle loses some control. Ford refuses to assist with the cost or warn other drivers of this very unsafe condition. This fuel pump is problematic.
Vehicle would not start. Vehicle towed to dealer, and they informed consumer that fuel pump inside the fuel tank needed to be replaced. Feel free to provide any further information.
When the gas tank is under 1/4 full, the car stalls consistently in hard right turns e.g. jughandles and entrance ramps. This is extremely dangerous, since these turns are often onto high speed highways and interstates. Reported this problem to the dealer, who now wants to force me to buy a new fuel pump on recommendation from Ford. I have informed the dealer of the ntsa investigation into clogged fuel lines being the real problem. Please make this a recall asap to save me $400!
Car started stalling before it ran out of warranty. Dealer replaced fuel pump that was all they could figure out. That lasted as long as the warranty did. I personaly replaced the fuel tank and fuel pump and fuel filters each time. The car has continued to stall sense under warranty. The dealer can't figure out the problem, they said that they have nothing but problem with the Ford Focus. I've contacted Ford Corp. And you get no help from them. The car has stalled on several occasion as long as the car sit for a long period of time it will start and run for awhile then it will do it again. I cannot afford to take it the dealer each time to tell me nothing is wrong with it. This problem could end in an accident and possible injury. I hope this doesn't take a class action suit against Ford to get this problem corrected.
Vehicle will shutdown without notice, it loses all power. Took to dealer, they replaced fuel filter, and that did not correct the problem. Consumer stated that the vehicle shutdown the same as before, the dealer replaced the full pump.
The fuel pump went out. I have heard of this happening many times with the Focus. I called dealer to see if it was under warranty - "no, and yes it is the fuel pump, we have done 4 in the last 2 weeks."
A D V E R T I S E M E N T S
- Los Angeles, CA, USA