This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intermittently the vehicle will surge forward suddenly and unexpectedly when coming to a stop. The dealer has inspected the vehicle and could not duplicate or correct the problem. Nlm
- Los Angles, CA, USA
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Was traveling 50mph heard a loud noise in trunk of vehicle. Sounded like grinding noises. Stopped vehicle and smelled smoke. Engine check and ABS lights came on. Parked vehicle, then, had vehicle towed to dealership. Was informed wheel bearings had blown out. This caused wheels to go bad.
There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. Driver states more than twice brake pedal was applied, and pedal went to the floor. Ford has been contacted..also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, RPM runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.
Tires wearing out fast, accelerated speed, and engine kill, uneven suspension, indicator gauges and lights haywire. I was told by Ford that I had wrecked the car and had to pay $883 for repairs + $350 for new tires.
100% satisfaction"?" we can't seem to get the Ford company to help us. My husband had chemical burns that have scarred now. No safety defect listed in summary.( dot number: )
This acr is very bad news and I am fighting to get rid of it now and Ford should be investigated for selling a vehicle this unsafe and I will never purchase from Ford again.when I took this Focus in for repair I was told that since it is so new that there isnt a mechanic that really knows how to fix it and that they will get back to me when they find one that can.this is very poor service with a very poor and unsafe car.please look into this for all the people that will have to go througfh this as well.thank you very much.melissa. No safety defect mentioned in summary.( dot number: )
This car is the worst investment I have ever made and a friend of mine bought the same car a few months after me and hers fell apart as well.the dealer has done nothing but give both of us a hard time about these two horror cars and they dont honor the warranties we purchased with these crappy cars.I cant wait to get rid of the Ford Focus out of my drive way and neither can my friend.I hope you will investigate these cars very closely they are terrible. No safety defect mentioned in summary.( dot number: )
A D V E R T I S E M E N T S
- Grand Ridge, FL, USA