This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My last oil change I was inform the front subframe is badly rusted, to the point the mechanic could push a screw driver through it in spots. He informed me that driving it was a major safety risk, as the frame could fail, causing an accident. He said Ford has not issued a recall. They must be waiting for a higher body count when the front end of the car fails while going down the interstate.
On May 9, 2011 my car went for emergency repairs to bill wilcox's charlon Ford Agency of ridgecrest, ca. After $1725 repairs, I experienced a reduction in mileage, dropping from 30-31mpg to 25-26 mpg, a 17 to 18 % drop. That began immediately, with the initial purchase of gas - in visalia; and, it was later confirmed was caused by the improper use of a torch on a suspension cross member. The car was taken to rob holbrook's auto crew in clearfield, Utah, checked for undercarriage damage and evidence that charlon Ford's repairs caused the problems. He is a licensed safety inspector for the state of Utah. Widespread damage to that main cross member, where the attachment for the rear motor mount is affixed to that portion of the sub frame, was confirmed. The sub frame was quite distorted, bowed in and out, and exhibited evidence that the mount had been removed by use of a torch so the rear dog bone motor mount could be replaced. Deformation of that cross member and resultant changes to the suspension were the reasons for low mpg and tire wear because of improper camber. Bill wilcox, stated to California bar that toe-in was only adjusted while the camber was overlooked or could not be adjusted. But, the use of a torch to this unit is not called for - unless it is to replace that unit. Leaving the suspension cross member in that condition, leads to a stress point that could lead to cracking and tearing, and could prematurely cause rusting which weaken those attachments to the suspension. If repairs are made it is imperative that it and surrounding structures be returned to proper dimensions. But problems arise when improper heat affects strength and creates permanent softness and increasing brittleness. The cross member had to be replaced and a new alignment performed - at a cost of $851.74.
- Syracuse, UT, USA
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- Baldwin, MI, USA