really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
66,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Focus body / paint problems

body / paint problem

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2011 Ford Focus Owner Comments

problem #3

Mar 312015


  • 82,000 miles


The contact owns a 2011 Ford Focus. While the vehicle was parked, the rear doors failed to unlock until after several attempts. The contact continued to lock and unlock the doors until one of the doors unlocked. The failure recurred on several occasions with all four doors. The contact mentioned that the window was rolled down and she was still unable to open the door from the outside of the vehicle. The vehicle was not taken to the dealer or diagnosed. The manufacturer was made aware of the failure. The approximate failure mileage was 82,000.

- Parma, ID, USA

problem #2

Aug 122013


  • 116,000 miles
The contact owns a 2011 Ford Focus. The contact stated that the rear passenger and driver side doors failed to open. The vehicle was taken to an auto body shop and the mechanic stated that the repair would cost $1,000. The vehicle was not repaired. The VIN was unknown. The failure mileage was 116,000.

- Nicolaus, CA, USA

problem #1

May 212012

Focus 4-cyl

  • miles
Cpsc# I1250486A. 2010 Ford Focus. Consumer stated as she was entering the car her foot became wedged between the plastic casing on the door. The consumer needed help getting the casing off of her foot. She suffered a minor injury. The dealer offered to fix the vehicle.

- Brockport, NY, USA

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