really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
43,764 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Focus seat belts / air bags problems

seat belts / air bags problem

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2011 Ford Focus Owner Comments

problem #2

Jul 172014

Focus 4-cyl

  • 74,529 miles


The driver's side seat belt malfunctioned under completely normal conditions of use. The malfunction was in the belt receiver, not the part near the door which extends and retracts the belt. The metal bit that retracts to allow the seat belt to be pushed in malfunctioned spontaneously- we stopped at a store and when we got back in the seat belt could not be fastened. One tow truck later, our mechanic said it was unfixable- the part has to be completely replaced. Because the car is only 3 years old/ 74K miles they suggested giving Ford the chance to fix it. Ford said "fat chance"- they only warranty belts to 50K miles. Spontaneously non-working seatbelts= very bad. Shame on Ford for not making it right. If I'd had the misfortune to be in an accident, NHTSA would have marked me down as not wearing my belt.

- Olympua, WA, USA

problem #1

Dec 152011

Focus 4-cyl

  • Automatic transmission
  • 13,000 miles
The contact owns a 2011 Ford Focus. The contact was driving 25 mph and crashed into the rear of another vehicle. The contact stated that the seat belts did not restrain properly and the air bags did not deploy. The contact's chest abruptly struck the steering wheel and the contact was transported to the hospital. The manufacturer was not made aware of the failure. The failure mileage was 13,000....update 01/20/12 the consumer stated she suffered whiplash, a sore back a pinched nerve and hip pain. Updated 01/25/12

- Girard , IL, USA

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