I was moving my car in a gas station parking lot and went to stop the car to go in reverse and the breaks went to the floor and I pushed them about five times and still no breaks. I hit a concrete column and air bags didn't deploy and the airbag lights were blinking on and off and speedometer needle was going crazy. Officer went to assist with moving the car to a curbside and in neutral the car was trying to go forward then when it was put in park it continued to try to go forward. We were not on a hill, it was flat in the parking lot. If this would have happened on the main roads my son, nephew and myself could have been hurt and if I had hit someone else they could have been hurt as well. I know have a adjusting checking the vehicle and a mechanics shop as well. Before this happened I had absolutely no warning.

- Gray Court, SC, USA

All lights came on and vehicle immediately slowed down, brakes became hard and it eventually just stalled out. Would not restart. Towed to repair shop. Mechanic found that the oil was full but no oil to engine. Found that the oil pump belt had malfunctioned and tore up leaving debris in the oil pan. Vehicle has approx 66,000 miles on it and manual says this piece if equipment should last until 150,000. Upon research, this is a common occurrence in the 2017, 2018 Ford focus.

- Evans, GA, USA

Purchased 9/2018.care has been shaking likes its going to fall apart ever since then.. I have a manual transmission and car grunts when picking up speed like I have a clutch shift and makes this scratching noise when I shift from park to reverse. Or reverse to drive. Also when I barely tap the breaks its stop so suddenly the jilt forces me forward.. today 9/13/19 the transmission fault message came on. And went off. Then when I start the car back up to check systems.. the message system says all systems normal and the light didnt come back on after driving it around, shift from reverse to drive, and shutting of and starting up car 3 different times.

- Tucson, AZ, USA

While travelling around 20 to 25 mph in the left hand lane or a two lane city street, the car in front of me stopped to make a left hand turn. I had plenty of time to stop, however, when I depressed the brake pedal, there was no resistance and the brake pedal went down to the floor. I quickly released and depressed the brake pedal again with the same result. I tried to avoid the vehicle by turning to my right, but I was too close and hit the right back bumper of the vehicle in front of me, causing extreme damage to the front left side of my car. The insurance company totalled the car.

- Montvale, NJ, USA