This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle would independently downshift. The contact also stated that the vehicle would jerk and hesitate upon the depression of the accelerator pedal with the "transmission fault service now, " warning message displayed on the instrument panel. The contact also stated that on two occasions, the vehicle had stalled while traveling at highway speeds. The first time, the contact had the vehicle towed to the dealer; the second failure, the contact was able to slowly drive the vehicle to the dealer. The dealer replaced the transmission fork on the first visit and updated the PCM software on the second; however, the failure persisted. The manufacturer had been notified of the failure but offered no assistance. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The failure mileage was unknown.
Traveling 30-35 mph, car jerked 5-6 times. Approximately 1/8 mile further got in to the middle turn lane and started to turn when car stalled in the middle of the road. Was able to coast into driveway and then I was able to restart car. Check engine light came on and has stayed on. Auto on/off switch was engaged but did not turn off vehicle at stop sign, where I waited to pull out, directly preceding stalling incident. Mechanic pulled the code p1450 for 'unable to bleed up fuel tank vacuum' and also a purge valve issue. I believe both of these issues have been recall items on the Focus but for a 2.0 liter not the 1.0 liter that my vehicle is. I find this issue extremely dangerous & unacceptable that it is not a recall on my car too. I will fix asap as I am scared to drive it now especially on the freeway.
My mother, [XXX], purchased this car in 2017 with only 2 miles on it. Shortly after purchasing it, the steering went out. She had it repaired. Then the clutch on the transmission went out. She had to fight with dealership and Ford to get it replaced. Since this, we have had to have six clutches put in. We have also had to have another steering column put in and two purge valves. The car is now back in the shop having the seventh clutch put in. We have contacted Ford several times asking them to do a buyback and they refuse. My mom is a retired 72 year disabled vet and has to have reliable transportation due to her health. Please assist her in getting this issue resolved. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
After a full stop at a high way exit, I turned left into a local road at about 10mph. Suddenly, my vehicle showed a message "Stop safely now", at this same time I found my vehicle completely lost its power. It did not even have the power for me pull over. I had to stop and block the traffic. I tried several times to restart the vehicle by turning off the power and then turning on again, but without success. I waited for another 5 minutes and tried again, suddenly, the engine light was on again and the vehicle gained its power. I resumed my trip. I searched internet, and found that "About 2,600 Focus Electrics built between Sept. 15th, 2011 to Aug. 8th, 2013 at Ford's Michigan Assembly Plant in Wayne have finally been recalled due to the 'Stop Safely Now' problem." My model is Focus Electrics 2017.
My 2017 Ford Focus engine is stalling without warning. The engine will cut off totally without warning, anytime, anywhere. This is life threatening. So dangerous Also after putting gas in my tank, the car will not start at all And this problem is identical to the cars that are recalled #19S22. My 2017 Ford Focus apparently was build May 2, 2017, Less than a month after the recall cut off date of April 17, 2017. My Ford Focus has all the same problems as the recalled Ford Focus 2017. I could be killed driving my 2017 Ford Focus and I shutter to think about what could happen. My car dealership just keeps repeating that my 2017 Ford Focus is not recalled. Unable to get any serious attention about this problem by the Ford dealership or Ford Motor Company. The fact that my Ford Focus is not included in the really, no one is of any help. I'm reporting it now to you that my 2017 Ford Focus is a life threatening vehicle and needs to be reported as a serious safety hazard immediately
- Long Beach, MS, USA
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The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds the vehicle jerked, shuddered, and stalled. The vehicle would not immediately accelerate while depressing the accelerator pedal. Additionally, while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The contact indicated that the transmission had been replaced on three separate occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 46,000.
This vehicle has had 3 transmissions replaced within the 36,000/3 year warranty.It now has 46,000 miles on it, no warranty and is need of another transmission replacement, as it shudders violently, stalls or surges upon stopping.i have reached out to Ford Motor Co. And no one will offer any type of help for repairs, or in getting me out of this death trap and into a safer vehicle, as they are well aware of the known issues per class action lawsuits.My only other option at this point is to file bankruptcy on this vehicle unless you can help me.
Where the rear tail-light assembly mate with the car body there is a rubber seal/gasket in between the screw of the assembly and the hole on the car body, to prevent water leaking into the car. The rubber seal goes bad quickly, and water leak into the trunk while parked and cause water damage to all the components around and in the spare wheel wells. This also mean it can cause water damage to car body prematurely. Ford does not even sell this rubber seal to resolve the issue and if water leak into car and cause damage the only way to solve it is to buy a whole brand new tail light assembly
This is getting ridiculous. My Ford Focus not only has wheel issues every other day after replacing the tires several times, but the stuttering problem I've reported several times is still a problem and is getting even worse. No one is helping me with this issue. When my vehicle is at a stop and I press the gas is shakes and stutters. I was told by several shops that Ford has had lawsuits and several recalls over people who had the same exact issue and they refused to work on the car because of this issue. They said there is no part is existence that will fix it because they created it that way. This is bull and needs to be looked at.
Two things happens after I would push on the break the car would accelerate until I pushed on the break again and it shutters and act as if it will stall out when I first start to drive when I first accelerate from any stopped situation
The car is having trouble switching gears. The car acts as if it did not want to accelerate. Then coming to a stop the car seems to want to still go and stops very hard when it wants to. This is the second time it as done this within months. I have read complaints and there are many more saying the same thing.
On 11/02/2020 I started my car, warmed it up and then started driving. I noticed that the car shook and pulled when switching gears from 1st to second and seemed to want to stall. Also, when breaking the car wanted to keep accelerating. This is the second time this happens in a matter of a year.
1) battery was replaced. Corrosion surrounding battery & all parts of battery. Took the car to inspection <2 months later and corrosion was just as bad. 2) have taken care in every 2-4 months since purchasing new in 2018. Upon acceleration and turning, car shakes and stutters. Each time it is taken in, there is nothing done because "it's a known problem and there's no fix."
Transmission is slipping. It is a 2017 and this shouldn't be happening. Other 2017 Ford Focus' are under recall for this but my particular car isn't for whatever reason.
Every 6 months my check engine light comes on for example it been on since 5/11/2020 every time I put gas in crack up it shakes and cuts off you have to raise the motor the obd reads bank too lean 2 & 1.
Both of my clutches went out in early 2019, it wasn't covered under warranty and I had to pay $3300 out of pocket to fix it. Now they're being recalled in August 2019 for this? I should get reimbursed for this.
A D V E R T I S E M E N T S
- Wixom, MI, USA