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10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
23,164 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Ford Focus seat belts / air bags problems

seat belts / air bags problem

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2017 Ford Focus Owner Comments

problem #13

Sep 072022

Focus

  • miles

A D V E R T I S E M E N T S

Unknown at this moment but I known I have to buy a fuel pump and also now it's something eles is wrong with it and we just got this car 5 months ago and now we don't have no warranty because it passes the warranty date and also we didn't want this car but they did had the car we was approved for

- Miami, FL, USA

problem #12

Jan 032023

Focus

  • miles
I was moving my car in a gas station parking lot and went to stop the car to go in reverse and the breaks went to the floor and I pushed them about five times and still no breaks. I hit a concrete column and air bags didn't deploy and the airbag lights were blinking on and off and speedometer needle was going crazy. Officer went to assist with moving the car to a curbside and in neutral the car was trying to go forward then when it was put in park it continued to try to go forward. We were not on a hill, it was flat in the parking lot. If this would have happened on the main roads my son, nephew and myself could have been hurt and if I had hit someone else they could have been hurt as well. I know have a adjusting checking the vehicle and a mechanics shop as well. Before this happened I had absolutely no warning.

- Gray Court, SC, USA

problem #11

Mar 242022

Focus

  • 50,000 miles
The contact owned a 2017 Ford Focus. The contact stated while driving 30-35 MPH an incoming vehicle ran a stop sign and crashed into the front of the vehicle. The front end of the vehicle was severely damaged due to the impact. The air bags did not deploy. The contact mentioned that her son was in the vehicle at the time of the failure. There were no injuries reported. A police report was filed. The vehicle was towed to an independent mechanic where it was declared a total loss. The other vehicle involved was able to be driven from the scene. A dealer as not contacted. The manufacturer was informed of the failure. The failure mileage was 50,000.

- Adrian, MI, USA

problem #10

Oct 122021

Focus

  • miles

A D V E R T I S E M E N T S

I was recently in an accident where at a speed of approximately 50 mph I rear ended someone who was stopped on the highway. At this time my airbags did not deploy, which I believe to be a manufacturing failure. I hit my head on the steering wheel and since the accident have been experiencing major neck and back pain, for which I am seeing a chiropractor. I believe that I should be granted compensation for the physical, emotional, and financial burdens that this total loss accident has put me under.

- Tempe, AZ, USA

problem #9

Sep 302021

Focus 4-cyl

  • 59,280 miles
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 5 mph and making a left turn when another vehicle crashed into the front passenger side of her vehicle. The air bags did not deploy. The contact sustain a soft tissue bruise on her left knee and did seek medical attention at the emergency room. The contact also stated the other driver sustain a small laceration on his left arm but was not aware of any medical treatment. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 59,280. The consumer provided photos of the vehicle and injuries.

- Springfield, MO, USA

problem #8

May 252021

Focus

  • miles
My 2017 Focus RS (build date 20 March 2017, purchase date 16 June 2017; 30234 miles) had the SRS light illuminated on the dashboard. This started as an intermittent issue about a year ago, and progressed to the point that recently the light is always illuminated. Ford provides for a "Safety Restraint System" warranty period of 5 years/60 k miles; my car is still within this coverage period. I decided to bring in the car to my local dealership Gosch Ford Escondido in Escondido, CA to have it inspected and repaired. A technician evaluated the issue and provided the following diagnosis on the service report: "VERIFIED AIRBAG LIGHT, CHECKED CODES, FOUND B0061:13 IN OSCM FOR PASSENGER PRETENSIONER, PERFORMED PPT, FOUND PRETENSIONER TO BE INTERNALLY OPEN. NEED TO REPLACE PRETENSIONER." However, the service department contacted me to inform that the repair would not be covered under warranty and that repairs would be at my cost. I have contacted Ford corporate customer service to escalate and am awaiting a response.

- Escondido, CA, USA

problem #7

Mar 202020

Focus

  • 42,350 miles

A D V E R T I S E M E N T S

So for some reason my airbag light will come on and off for a few weeks. When its on my high beams and dont work and when its off my high beams work. Then today, my car battery randomly died on me twice. It started shaking uncontrollably before then. I thought maybe I needed an oil change because I was close to due for one. When I got it they said my oil was fine and their system checked my battery as working fine too. Also when I try to step on my gas sometimes the car with skid before taking off. Im not sure if anyone else has these issues. I've only had this vehicle for 4 months and it's fairly new.it had one owner before me.

- Lawrenceville, GA, USA

problem #6

Aug 012017

Focus 4-cyl

  • 75,000 miles
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate and randomly decelerated. The vehicle was taken to the local dealer sunset Ford (11700 gravois rd, St. Louis mo) who diagnosed that the transmission was defective. The transmission clutch was replaced however, the failure persisted. The contact indicated that the clutch was replaced on three separate occasions. Recently while operating the vehicle the air bag warning light illuminated and remained illuminated. The cause of the failure was not determined. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 10,000.

- Fenton, MO, USA

problem #5

Feb 012020

Focus

  • 38,000 miles
I was involved in an accident and was injured on Feb. 1, 2020. I was driving on straight away when and an SUV turned in front of my vehicle at high speed. My Ford Focus struck the SUV driver side door and my Ford Focus right side bumper got stuck under the SUV driver side door. My airbags in my Ford Focus did not deploy, but the SUV airbags did deploy.

- Augusta, GA, USA

problem #4

Feb 022020

Focus 4-cyl Diesel

  • 25,600 miles
The contact owns a 2017 Ford Focus. The contact stated that while driving at 35 mph, a vehicle had blown through a red light and collided directly with the front passenger side of his vehicle. The contact stated that his air bags did not deploy upon impact. The contact had sustained several injuries including severe whiplash due to hitting his head on the driver side window. He also sustained pain to his neck and suffered several cuts and bruises to his face, neck and hand. The contact was taken to the hospital by his father where he was diagnosed and treated for his injuries. The other driver did not sustain any injuries as a result of the accident. A police report was filed [xxx]. the vehicle was towed to an independent body shop where it remained under investigation. The manufacturer was notified of the failure and informed the contact that the vehicle would have to be towed to a local dealer for an investigator to look into the accident. The failure mileage was approximately 25,600.

- Evansville, IN, USA

problem #3

Nov 062019

Focus

  • miles

A D V E R T I S E M E N T S

Shortly after I bought this car. I noticed originally last of power during acceleration and later it would do a combination of last of power at times and lunging when the automatic transmission would shift gears(automatically). Eventually, frontier Ford(dealership) replaced the clutch N a few other minor items related to the clutch. The problems the same issues continue to occur. I finally filed a complain with the BBB, it appears the dealership simply never returned their calls or emails and that case was closed. Next I contacted the sj bureau of automotive repair. Their determination was that Ford fiestas and Focus models were notorious for serious trasmition problems. It implied that it was a feature not a bug because eventhough the sj bar knew of these serious issues they took no action. I started not driving the car as much looking into how I could get the manufacturer to buy back this unreliable dangerous car. I am en experienced driver so I avoided accidents when the car would malfunction, however the nigh of 11/06/19 at about midnight my daughter took the car without permition and when the car lunged foward (as it would do while shifting gears automatically) during a street turn, she lost control of the car and crashed into 2 parked cars. The airbags didnt deploy and the seatbealt didnt lock resulting in her getting a concusion and a pretty bloody mouth as her head hit the steering wheel(these 2 defects were unknown to me previously). Having to do monthly payments on this unsafe, unreliable car had lots of negative ripple effects in my family's life culminating in my daughter being injured by well known defects by Ford. It is my understanding that there is even class action lawsuits for fiesta and Focus cars but I truely dont know how any of that works. My hope here is that at a minimum these complains can help get these dangerous cars off the road.

- San Jose, CA, USA

problem #2

Jul 132018

Focus

  • 5,000 miles
The contact owns a 2017 Ford Focus. While driving approximately 25 mph, another vehicle crashed into the front driver's side of the contact's vehicle. The air bags did not deploy. There were no warning indicators illuminated. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to jim tidwell Ford (2205 barrett lakes blvd, kennesaw, ga 30144, 770-427-5531) for diagnostic testing and repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

- Acworth, GA, USA

problem #1

Jan 092018

Focus

  • 5,900 miles
January 2018 I was stopped at a red light (sr 99- lake stevens, wa / speed limit 55 mph) when I was rear ended by a Hyundai elantra traveling about 45 mph, I was struck from the rear and pushed into the car in front of me (Nissan pathfinder). However, my airbag did not deploy after the rear (1st) or the front (2nd) impact.the damage to my vehicle was extensive ($10K). As a result from the accident I am currently in care for multiple disc bulges in the cervical spine.

- Lake Stevens, WA, USA

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