This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
4 issues: 1. The car pulls back under acceleration. 2. The seat moves back suddenly (seat belt issue). 3. When starting the car, The car drives instead of reversing. 4. There is a squeaky noise.
The left rear tire leans in at top 2-3 degrees. Dealer checked, it showed out of camber/alignment, but was "within specs". at under 1200-miles, tire is already showing uneven inside tread wear. Dealer knows but refuses to correct it unless Ford authorize. I found this on Ford world; "Ford Motor Company told dealers that they may need to replace the rear upper control arms on Ford Focus models. The models include: Focus sedan SE series, wagon, ZX3 and ZX5 series. According to Ford, consumers have been experiencing more than normal wear to the inside of the rear tire(s). Should owners experience such a condition, then they should bring their vehicle in to a Ford or Lincoln Mercury dealership for a possible adjustment. Ford will check the rear camber and, if possible, make an adjustment. If an adjustment to the vehicle's rear camber is necessary beyond the negative end of specification, then the dealership will need to source replacement rear upper control arm(s)." The Ford Motor Company parts service kit required for this replacement is 3S4Z-1A154-aa. Ford will perform the replacement of parts under provisions of the bumper to bumper warranty under tsb T31305. This is considered a "silent recall" where upon Ford may not notify owners of this condition. Owners should contact (313-322-3000) at Ford world headquarters or click here for a Ford executive assigned to your area."
- Germantown, MD, USA
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- Orland Park, IL, USA