This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle suddenly stalled. The vehicle was later taken to the local mechanic who diagnosed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact also indicated that the vehicle had previously experienced rough idling, check engine light illuminated, fuel gauge reading errors, and the Distance to Empty reading was incorrect. The local dealer was notified of the failures. The manufacturer was not notified. The VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.
The contact owns a 2018 Ford Focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (TCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474.
- Delray Beach, FL, USA
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- Alexandria, VA, USA