This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's daughter owns a 2018 Ford Focus. The contact stated while his daughter was driving 70 MPH, the low oil pressure and check engine warning lights illuminated, and the vehicle started shuddering and then lost motive power. The contact's daughter was able to veer to the side of the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the oil pump pretensioner belt had failed, which caused the engine and the turbo to fail. The dealer informed the contact that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,318.
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact attempted to restart the vehicle however, the engine failed to turn over. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the oil pump tension assembly and the turbo charger failed to operate as designed. The contact was informed that the engine and the oil pump tension assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000
- Kenosha, WI, USA
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- Avon Lake, OH, USA