This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated while driving out of the parking space. The vehicle was taken to Advance Auto Parts where the diagnostic code showed the canister purge valve failure. The contact took the vehicle to the dealer a month later as he was advised that an immediate fix was not required. The dealer diagnosed the failure as a canister purge valve failure that was stuck in the open position. The valve needed to be replaced as the vehicle was currently at the dealer for repairs. The manufacturer was informed of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 60,000.
- West Reading, PA, USA
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- West Reading, PA, USA