This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We bought the car on July 13 2019with only 7 mile on the odometer. Within 2 weeks of having the car it breaks down while driving it and had to get a Ford to tow it to the dealership they had it 2 days and replaced the something in the transmission at the time of it breaking car would only operate in reverse. Dealer ship fixes the car give it back less than two weeks later while driving to pick up my husbay from work was stopped for traffic and when I started to rolled ahead again the transmission light came on with transmisson failure and again car would only drive in reverse. Back to the dealership this tim they had it a week and replaced the transmission clutch motor and give it back. They said it should be fine now. While driving yesterday to pick up my husband from work, the car lunges forward at a high rate of speed for a few seconds and then the engine just revs when given car luckily no one was infront of me when it jerked forward and it was still moving enough to pull it off the road and out of traffic however the driver behind me cursed at me for driving that last part of the time only at 15 miles per hour. Now without a car all weekend cause the dealership service department is closed and they cant issue a loaner car until they reopen on Monday morning.
2018 Ford Focus SE sedan recalls. I recently got a 2018 Ford Focus SE sedan in November of 2018. It periodically hesitates when I accelerate and I was in the middle of driving the other day on my way home and not only did it hesitate when I began to accelerate on a 30 mph street but it also began to slip and did not want to move for about 5 seconda when I was pressing on the gas, it was beginning to slow down instead of maintaining the speed it should have been when I was pressing the gas pedal. I was on a city street when this happened.
I was driving normally and the engine shut down with no warning (lights on the instrument panel went off) then came back up. Not long after this, I came across an article that suggested a current recall could be to blame for this but my VIN is not included in this recall. It should be. (date of occurrence is approximate.)
- Smithfield, NC, USA
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Exploding sunroof - traveling South on I-5 at a speed of 60mph in Tacoma today (7/5/2018) in my brand new 6 month old 2018 Focus rs and just passed 56th street exit. Suddenly with what sounded like a gun shot, the sunroof exploded and I was covered with glass as the sunroof cover was open. Fortunately I had a hat on otherwise the very small shards might have gotten into my hair, eyes and face. Pulled of the highway and took a couple pictures. The damages from the exploding glass caused additional damages to the roof and wing of the car. This is currently estimated at over $2600 in damages. Not to mention the clean up the the interior car will need. Thank god my kids weren't in the back seat as they would have got the brunt of the glass.
Both of the rear side windows had moulding that was loose, the first tech at schicker Ford said that they were all like that, the next day I went back and talked to another tech who gave me the same answer. I sent photos of the loose molding, then the tech said he would have to get Ford approval before it could be replaced. After about a week Ford gave approval to replace them. The tech. Said that Ford would not authorize for a loaner to be provided to me, so I had to wait three hours before the job was completed. This is a 2018 Ford Focus SE.
My personal car had a battery die - I called the dealership and I got it towed- the dealership gave me a rental car for the day - when I started to work with the rental car I started feeling sick within 15 minutes but kept driving to work - (a 45 minute ride) I was at work for 15 minutes and then headed to an appointment- I got confused and started hallucinating - I pulled over on the side of the road - for about 4 hours I was going in and out of consciousness- I was rolling my windows up and down because I didn't feel good which the doctor said that is what saved me - finally I got back in the car because of my daughters concerns - I had to stop the car and started violently throwing up blood - at that point my daughter took me to redi med - they thought I was having a stroke and got me to the hospital - when I got to the hospital they took blood work and hooked me up to ekg and then took me for a catscan - my blood work came back with high levels of carbon monoxide poisoning and then I was on oxygen for 2 1/2 days - this whole thing was a crazy experience
A D V E R T I S E M E N T S
- Danville, VA, USA