This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Carplay freezes or disconnects randomly when in use. Will be driving with navigation is frozen so would be driving past destination and cause a distraction trying to fix it. Or it will randomly disconnect when in use and will keep my eyes of road trying to connect it again or hold my phone while navigating. Honda states there is no update to the system to resolve it or anything they can do, directs people to phone company regarding their system. Phone company states they cant do anything about it. Have read multiple forums with others complaining and no solution.
While driving on September 6, 2023 I sunroof exploded and had glass everywhere. I almost killed myself. Very very dangerous and Honda should be held accountable (Sunroof glass Exploded)
The audio entertainment system malfunctions and randomly makes extremely loud static noises, squealing, beeping, thumping and bass sounds, from all speakers. These noises can't be controlled or stopped, as they happen even when the audio is turned off. The noises are extremely unpleasant, uncomfortable, and loud enough to cause hearing loss. The noises happen randomly and startle the driver which can lead to accidents. The only way to stop the noises is to turn off the car, requiring the driver to pull over suddenly when the noise becomes unbearable, and often must turn off the car when stopped at red lights which is very dangerous. The dealer confirmed that Honda is aware of this problem, that the only remedy is to completely replace the audio entertainment system, and that the units are on back order and unavailable. There are no warning lamps, messages, or other symptoms of the problem, it just suddenly occurs. The noise began suddenly about two months ago, and has become increasingly louder and more frequent, to the point of happening every time the vehicle is operated and almost constantly while being operated.
The rear backup camera quit working making it more dangerous to back up without it. The dealer was too busy to examine it for awhile. I believe it may be a cable problem like was identified on other Honda models recently because my camera screen is also blank.
- St Louis, MO, USA
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My back-up camera stopped working at around 40,000 miles of driving. When I put my car in reverse, I only get a black screen. There was a similar recall done for back up cameras for Honda Accords in 2018, my car is a 2017. According to other owners online, many are having a similar issue. Thank you.
Infotainment system crashes/reboots while operating Apple CarPlay. Causing maps, music, and other functionality to be unresponsive. Some think it-??s because of the CPU overheating inside the unit. It is available for inspection. This causes the driver to take their eyes off the road due to an unusual occurrence in the vehicle. Problem is hard to replicate. Happens randomly. Problem has not been inspected. Problem happens without warning and occurs in all conditions of driving/infotainment use. Problem first appeared after 3 months of ownership (January 2021).
My issues started when I was driving right heahlight went out, after replacing the headlight bulb my car strated to have issues starting. One time you could turn it on and next time it will try to turn but light started to blick on the dash board. I tested battery twice with O'riley and Honda and had 100%. battery pc was replace and car was working fine for a few days. When I was going to work I notice ride side led light was off half way and when I turn the car did notice right bulb was out and I had replace one side already. When I try to fix the bulb is did turn onas it seem that is was loose but then car turn off. After this incident battery was drain. This is just starting and might get to a stalling vehilce in the middle of the highway since it does seem it has electrical problems.
Apple Car Play freezes up on the 2017 Honda Accord while the navigation is in play, distracting the driver while on the freeway. The driver does not know when this freeze happens until they miss their exit, causing a big distraction. These cars are being sold as compatible with the Apple phones, but this is not true. American Honda is aware of the problem. Nothing is being done.
The car is stalling on the highway out of nowhere. Car won-€™t start back up for about 20 minutes. Car completely shuts off during traffic. Almost caused a big wreck with an 18 wheeler because I was unable to move the car out the middle lane because it shut off. Causing false codes to pop up. Very dangerous situation with my three small children in the car.
There is a recall for 2018 model Honda Accords. NHTSA Recall 18V-629 This specific complaint is for 2013-2017 models as well. Federal Motor Vehicle Safety Standard No. 111 - Rear visibility. Due to a software error, the center display assembly that normally displays the rearview image may not provide the rearview image when the vehicle is reversing. Failure to display the rearview image may reduce visibility and increase the risk of a crash. Based on my research the same software bug is affecting the earlier models as well As of today 5/3/2022 there is a youtube video titled "2013 2017 honda accord backup not working" 17,512 views Posted Dec 19, 2021 https://www.youtube.com/watch?v=omSIamlD2ok Due to the unique nature of this issue the view count of this video is significant. The only reason someone would find and view this video is because they also have this problem.
I purchased the car new on 9/16/16. I have had to replace the battery 4 times and I have had several incidents where the car froze/stalled, especially on left hand turns, for no reason, causing several near-misses from oncoming traffic. This is the record of car issues reported: 4/25/17 @ 9,197 miles -€" -€œfreeze-€ issue first reported to the dealer. I did my best to describe it as a loss of power/unable to accelerate through an intersection. Upon a test drive with the service tech, I was unable to re-enact the problem. The dealer could not find any cause for the failure. 10/5/17 @ 15,604 mi - 2nd -€œfreeze-€ issue reported. Dealer replaced battery stating dead cell was noted and instructed me to keep it out of ECO mode. 3/1/18 - Complained to Dealer that the car was idling rough. Could not find cause. 7/26/18 @ 26,363 mi - 3rd freeze issue complaint, however, no recommendations made. Also complained about idle and vibration in steering wheel. Could not find cause. 5/3/19 @ 36,660 mi - New battery purchased @ Interstate. 2/8/21 @ 56,785 mi - Battery purchased @ Honda for $188. Interstate refunded the purchase price of the battery from 5/19. 3/14/22 @ 73,924 mi - Battery replaced @ Honda. Dealer stated they noted the starter was sticking and it was replaced for $758. I continue to have issues with the car losing power in the middle of a turn, particularly when turning left and have adjusted the collision detection sensor. There are no warning lights or other indicators that I'm losing power... it just happens. I have adjusted by not attempting a turn in the presence of oncoming traffic.
I have continue to have issues with my navigation freezing. Then the whole navigation system will shut off and will eventually do a reboot in the middle of driving. It is definitely a safety hazard as you are trying to drive, navigate and try to figure out why your navigation system is breaking and not working working while driving. Especially If you are driving in an unfamiliar area using your navigation because you actually need it, then it becomes very frustrating and very dangerous and hazardous.
My 2017 Accord infotainment system's Apple carplay constantly freezes whenever I use it. This is posing as a safety risk because the infotainment unit would randomly freeze up and require shutting off the car and turning it back on in order for it to work again. There are multiple people experiencing this. https://forums.macrumors.com/threads/2016-2017-honda-accord-carplay-issues.2287310/ https://www.driveaccord.net/threads/2016-accord-ex-l-apple-carplay-screen-freezes.554208/page-3#post-6821377
A D V E R T I S E M E N T S
- Centreville, VA, USA