This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had several occurrences of a warning that states "collision mitigation braking system problem. Please see your dealer." This error message will pop up randomly with no pattern while using the advanced cruise control function on my vehicle. While this error is present I am not able to use any kind of cruise control settings. I was have seen my local Honda dealer about this issue multiple times and have been given many horrible solutions. I have been told to just pull the vehicle over and restart it to clear the errors out. I have also been told by my local dealership that the camera is just dirty and that I need to carry a bottle of water and a rag to wipe off the windshield anytime it happens. I have tried both of these solutions several times and neither has worked. In fact every time I attempt to turn off and restart my vehicle I have eight other safety system failure messages that populate.
Since the vehicle reached approximately 5000 miles, I had a massive safety failure of the "Honda sense" system shutting down, hazard & turn signals inoperative, power locks inoperative, brake system warning light on, loss of auto headlights and information screen. Vehicle was taken to the dealrship and they retrieved trouble code which is a "mystery code" that Honda does not know why its occuring.... radar told car to accelerate when vehicle was not in motion U0401-92 along with 3 other codes. Dealership showed me printout from computer but customer receipt said reset system only and did not list out trouble codes (4 codes retrieved) vehicle now stops intermittently while driving at highway speeds, pulls itself out of the lane while driving, and apple car play system no longer will recognize iphones (tried multiple) and dealer has verified issue but just resets. Infotainment screen lost power and set warning message for same when dropped off again at dealership 2/26/19. Dealer in Florida also had car, said nothing wrong, could not duplicate and vehicle never left dealership and carplay did not work after they claimed it was fine. Also found that entire system was reset and rebooted, causing loss of all settings and stored information/stations....why reboot if its working? vehicle now being driven with Honda sense system off due to fear of collision or accident caused by vehicle and not driver. This vehicle is now unsafe to drive. Multiple complaints about vehicle braking on its own, flashing "brake" warning to driver when no car in front... happens local and highway driving now intermittently. Vehicle has been in dealerships approximately 4-5 times since inital electrical failure 12/24/19. Email contact and several phone calls to hma already. Original electrical failure happened 12/23/28 and I have been dealing with since. Also have snapshots
Cmbs problem... was driving on the highway yesterday when the "collision mitigation breaking system" light came on and that disabled the acc I was using. Nothing particular happened, maybe I was braking at the time. I arrived at destination. Turn the car off and back again right away to see the warning light disappear and everything back to normal. I thought I was ok but it happened few hours later on the way back in the same circumstances.
Car is 2 weeks old and I've had the cmbs which controls the autobraking and adaptive cruise control go off 4 times with the failure warning and to see the dealer for inspection. Each time was under a different set of environments including at night, a cloudy day, rain, and sunny. It seems to fail within 10 mins of the first time the adaptive cruise is set. The green light that indicates the system is working goes off and turns to orange. I've contacted the dealer for repair but online searching shows both dealers and Honda do not have a fix.
On 2/14/19, I was driving on a city street in a straight line at approximately 40mph. The car ahead of me stopped. I stepped on the brake and instantly the dashboard warnings lit up - adaptive cruise control, collision mitigation braking system, road departure mitigation system, and the brake - and the brake did not work so I could not stop. I rear-ended the car in front of me doing significant damage to the front of my car. The warnings were still visible after the crash and I took pictures of the dashboard as best as possible. The warnings say something about system not working and to see a dealer. The same warnings appeared on 2/13/19 in the afternoon but disappeared on 2/14/19 in the morning. Other warnings of safety systems not active have appeared due to ice/slush but then cleared when the sensors were cleared, but these new warnings are different. At least twice, maybe three times in the past few months, the car would suddenly brake and slow down with nothing in the road or in front of the car. My bluetooth connectivity worked fine for first 2-3 months but then stopped and I couldn't reconnect the phone over the past two months. It seems like more than one system/electronics problem and seems like the warnings appeared at the same time as the brake not working as if it was more than an alert but a system (systems) no longer functioning at all. The brake worked after the accident when the car was restarted.
- Canton, MI, USA
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My collision mitigation system randomly fails which pops up an alert and disables my adaptive cruise control and automatic braking. It has happened various times when adaptive cruise control has been engaged with different environemental situatuons (day and night, sunny and cloudy). Turning off the engine and restarting typically corrects the issue for a time but it continues to fail intermently.
Vehicle running, both driving and stationary, dash indicated three warnings: "adaptive cruise control system problem", "collision mitigation braking problem", "road departure mitigation problem". all three systems were nonfunctional. Dealer advised to drive through a car wash before coming in for repair. The car wash appears to have worked, but this is absurd! every time it rains or car is dirty, the safety features don't work? didn't see this disclosure when I bought the car or when I paid for these features.
Collision mitigation braking system problem, car brakes by its self, was driving at 75mph and car slamed on brakes to 35 on us 71 almost caused an accident. Also monitor on dash that has home, nav, audio settings shuts off by its self and reboots.braking problem happens on cruise control and normal driving. I photo the dash 5 times when collision mitigation went off in a 5000 mile period.
Leased 2018 Honda Accord in October, 25 miles later had checked engine light on, took it back to the dealer, emission hose wasn't attached properly. After 900 miles the wheel alignment went out ( I did not hit any pot holes) took it back to the dealer, according to the dealer one the rod wasn't set right, now it's January 2019 and have 4000 miles yesterday the car started to supporter and all the warning started flashing auto high beam, adaptive cruise control, collision mitigation, road departure mitigation....all this sing said see your dealer..guess what I called the dealer first thing this morning..today is January 24 2019 still waiting to hear from the dealer all this technology is totally useless... I had 2002 Honda Accord with 310,000 miles and no technology
In the states where it snows, the car collects large amounts of snow on the front, and knocks out the radar system for the lane departure detection system, witch also is for the braking system, that helps with cruise control and any close encounters. I am not sure if it actually affects the cruise control because in the snow is not a time to use it.
The collision mitigation braking system has completely failed twice on my month old 2018 Honda Accord. When this fails, the cruise control is also deactivated. Both times the car was in motion with the adaptive cruise control active.
As I was pulling out the garage from the san francisco international airport heading towards the highway to san francisco the miles per hour is 30 entering and then 65 mph when you get on highway. The dash board indicates the wrong miles for speed it said 100 mph. It stayed like that for more than 5 mins. I already had a previous situation with this vehicle where the braking systems engaged as I was on highway in 05/13/2018, and almost caused my life and others behind me, there was significant damage from being rear ended and over 18K worth of damage but Honda dealer keep saying nothing was found faulty! I had them turn 'off' all safety modes cause I'm afraid it will happen again but it keeps coming back 'on'. it yanked me several times when no other car is around me. The braking light appeared several times already since I got it back, and it's like they don't believe you. Now after all this I'm stuck with a faulty car I'm really thinking about getting a lawyer on this. And my speakers seem not to be right either the sounding is very low compared to when I got it. Only 2000 miles and this car been a pain. Physically and mentally! and did I mention that my airbags didn't work from first incident I reported. After car was crushed in from being hit from behind. Nope they failed too.
Adaptive cruise control(acc) stops working with error "collision mitigation braking system problem. See your dealer."I was driving on interstate at 60mph with acc on and suddenly the error pops out. Error goes way when you restart the car. But repeats again intermittently. You cannot use acc again until you restart the car.
Two separate issues: 1) with only 2,400 miles on the Accord, on October 7, 2018 it suddenly lost power 2 or 3 times over a 60-mile stretch of the busy 405 freeway, each time slowing from 65 mph to approximately 30 mph or less despite maintaining even pressure on the accelerator. The car did not respond to pressure on the gas pedal. No cruise control was used at any time. The sudden deceleration could have caused a serious accident. 2) on November 30, 2018, I attempted to resume motion after stopping for a red light. The Accord's gas pedal failed to respond for approximately 5 to 6 seconds, then suddenly lurched forward. This also could have caused a serious accident.
The contact owns a 2018 Honda Accord. While driving 70 mph with the adaptive cruise control function engaged, the vehicle decelerated. The contact stated that the failure recurred several times. The contact stated that the instrument cluster blacked out on several occasions. The vehicle was taken to zimbrick Honda (located at 1601 w beltline hwy, madison, wi 53713, (608) 273-2555) to be diagnosed, but the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 2,000.
I live in rochester NY and even with very light snow that is not even collecting on the roadway I get an urgent notification that crash avoidance and any radar based safety systems are compromised and not available at this time. This is due to the radar unit being interfered with snow collection as it is in the shape of a square cup and it collects snow like a scoop. There is no heating element on the unit at all to keep it clear of snow and it's location is such that it is rendered totally useless in any snow what so ever. BMW, Mercedes and Audi all either have hidden their units behind items that are heated for northern climates or the radar unit itself is gently heated below a particular temperature to avoid loosing all safety systems. This is simply not acceptable in a modern car and I would ask NHTSA to look into with Honda recalling all northern cars to change the radar unit to a heated version or to relocate it behind an emblem or something that doesn't collect snow like a scoop. It is a very poor design and impacts all distance and crash avoidance systems present on the vehicle. This is a 2.0 touring edition with every available option so it is not for a lack of spending money for safety that's for sure. The dealer said they have received many complaints about this same issue and are telling people it's made that way and frankly the sensor should be heated in northern climates. Nice!
Automatic emergency braking took car from 60 to 0 on highway (route 65N in nashville). Luckily no one was behind me (it was 6am) or I could have been rear-ended. I could not accelerate or control the car at this point and came to a complete stop. This is the second time this has happened in the last month. This turns a touted safety feature into a hazardous feature. Planning on a dealer visit this Friday
While driving with the cruise control on the collision mitigation and braking system will intermittently turn off and disable the cruise control. Dealer says nothing is wrong, claim the sensors are overloaded. This can happen on bright sunny days, cloudy days and at night. Sensor on front of car is clean; no bugs, smears or liquids. Will reset with a stop/start of the engine. Code check revealed. UO401-53 temporary stop of integrated driver support system -- received stop request by pgm-fi system. Error code 401-93 temporary stop of integrated driver support system -- received stop request by pgm-fi system. This happens only when the cruise control is on and moving. This has happened at least 12 times in the past 8 months, most recent was today.
Driving my new 2018 Accord ex-L 2.0 in the left lane on I65 going South toward lafayette in on Friday October 5. there were two southbound lanes. Conditions were wet but it was not raining hard at the time. Had acc and other safety features on. Was passing a semi (that was going about 70-71 mph) at about 75 mph when a car came up behind me going much faster than me. I accelerated to move in front of the truck and immediately lost all acceleration. The small yellow check engine light came on and I was steadily losing speed. I maneuvered over to the right shoulder going about 50. Had to keep the engine revved at 3000 RPM and still was steadily losing speed while driving on the shoulder. Eventually pulled off at the first exit after about 2 miles on the shoulder and was going about 15 mph at the time. Turned off the car, waited for a few minutes, and started it up. It drove fine and the engine light stayed off. I had my wife and two daughters in the car. We easily could have caused an accident on a busy two-lane interstate with many semis. Dealer says there are no codes to check from the cel and that all hoses, etc are connected and that the car is fine. It wasn't fine when it lost power on the highway. I suspect an electrical problem or something with the fuel pump.
A D V E R T I S E M E N T S
- Fort Benning, GA, USA