This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I brake from a speed of 30-40 mph, the pedal feel is not smooth throughout the braking motion. First, I start to brake but I do not slow down, only when I press even harder does the brake engage but at that point it is a heavy brake make the car lunge forward. Basically the brakes only engage when I press harder on the pedal but doing so makes the braking not smooth. This uncertainty when the brakes will engage makes for a dangerous situation when driving in stop and go traffic. I have to heavily concentrate on braking. My car is brand new with only 1450 miles on it. I took it to the dealer but they do not believe my story even when they test drive.
2019 Honda Accord. Consumer writes in regards to ABS failure. The consumer stated while driving a vehicle cut in front and the and the automatic braking system did not engage.
On a total of 6 occasions during the first 4500 miles of using my new car, the brake alert sign activated without reason for provocation, I.e., no other cars nearby, nothing in roadway. Four occurred while doing 65 mph on interstate. The last 2 occasions were startling as the brakes were triggered, causing the car to fishtail and swerve left momentarily as if attempting to awaken a driver falling asleep. On those occasions I was doing about 50-55 mph on a highway with other cars on the road but not close enough to need to brake. One time I was taking an exit to get on another highway. The other time I was going through a construction zone but there were no circumstances that would have caused the need to brake. I took the car to the Honda dealership immediately after second occurrence and left for 24+ hours. They acted as iff that couldn't have happened unless I were too close to something -- they'd never heard of the problem. They test drove for 13 miles, and the problem did not occur for them. Nothing problematic showed up on diagnostics. Nothing was done to correct the situation. I disabled the collision mitigation system after leaving the dealership.
Applying brakes gives a non-linear response that makes it difficult to brake smoothly and safely. Applying the brakes results in varying responses that appears not to brake and then suddenly grabs. I suspect that there is either air in the system or part failure of the brake booster or master cylinder. Dealer said that it is 'normal' brake response for this model of vehicle even though the salesman and service tech felt the problem upon driving. Also had collision brake mitigation problem light go off on my way home from dealer.
With only less than 800 miles on the car, my 2019 Honda Accord vsa modulator (which was diagnosed by the dealership) failed. I felt the car begin to bog on the highway right before we were on the exit. Then, the gas pedal stopped working properly and the car lost speed. I would press hard on the gas pedal and the car would take about 3 seconds before it started to move forward, jerking in the direction I intended it to go. After struggling a little while, I luckily pulled over and called a tow truck to send my car to the dealership. I felt that I was very lucky to be able to safely pull over. 1st, it happened during an early Sunday morning with heavy rain, so there was not much traffic. 2nd, the event occurred right before we were going to exit the highway with only a few hundreds of feet to go. Also, it's in my hometown and I know the road very well. Otherwise, an uncontrollable car could cause very serious accident. If we were to crash, the event would likely be attributed to driver fault - since it is such a new car - rather than a crucial car part failing, which could cause death to many others who buy new Honda Accord 2019S. Therefore, I believe that this issue should not be taken lightly and should be further investigated.
- Vestavia Hills, AL, USA
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The collision mitigation braking system and cruise control randomly stop working. It requires a restart to activate these important safety features. The car was on the highway each time. It has happened three times in the last week. Attached is a picture of the warning of the failure.
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- Batimore, MD, USA