Consumer cited the poor or lack of service by the dealership as well as the poor quality of his vehicle. The consumer had several problems with the vehicle. When the consumer took the vehicle to the dealer for a routine oil change, the cap was not tightened properly which caused a significant oil leak. The vehicle failed to start on another occasion, it was determined that the fuel pump failed, which has since failed again. The vehicle had a flat tire, when the consumer went to change the tire, she noticed the vehicle did not have a jack. The timing belt was replaced, however when the consumer proceeded to drive there was a strange noise coming from under the hood, the consumer discovered the belt tensioner was not properly adjusted. The parking brake was adjusted. The transmission did not shift properly, the rear differential fluid was replaced, the right cv boot was leaking and the turn signals did not cancel.

- Charlotte, NC, USA

The timing belt broke 2500 miles before first scheduled maintenance causing the car to break down on the freeway, thankfully we were stuck in traffic otherwise the results could have been much worse! the dealer is now telling me I need a new engine for $7000 dollars. If I had been told to change the belt sooner I would have done so. I follow the maintenance shcedule in my owners manual because it clearly states that failure to do so can cause injury or even death caused by an accident due to equipment failure. If the manual says 105K miles to change the timing belt, it should be expected to last until 105K miles. We are not talking about a headlight here, this failure caused my entire car to sieze up on me. The entire car shut off including steering and power brakes. Thank god I was not going 65mph. Thank you for your time.

- Huntington Beach, CA, USA