CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.

Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.

CR-V owners report overfilled oil levels due to fuel in the oil, & sometimes a gas smell in the cabin. That problem appears to be related to fuel injection which Honda hopes to fix via a software update. Honda so far has only conducted a recall in China & a "product update" in Canada.

CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.

8.4

pretty bad
Typical Repair Cost:
No data
Average Mileage:
20,350 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. not sure (5 reports)
2017 Honda CR-V fuel system problems

fuel system problem

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2017 Honda CR-V Owner Comments

problem #5

Jan 132022

CR-V EX 1.5L Turbo Dream

  • Automatic transmission
  • 44,656 miles

A D V E R T I S E M E N T S

2017 Honda CRV EX: gas fumes inside/outside vehicle, mileage 44,656. My gas fumes started a few days prior to taking my vehicle to Planet Honda on 1/13/22. I was unaware of the Honda problems with gas fumes and oil dilution until this time. My oil may smell like gas but is not yet above the normal mark.

Planet Honda, Golden, CO denied any knowledge of these problems. Planet Honda denied being able to smell gas fumes. My vehicle has always been serviced by Colorado Honda Dealers, and no one else. I am 67, have COPD, bought and paid for my vehicle for retirement, and it is my only vehicle. I have stopped driving my vehicle due to medical and safety concerns: will it catch on fire? will the gas fumes damage my lungs? will the engine fail? I have looked online for a Honda fix for my vehicle and have not found a fix.

Is there a fix? Can you help me? I am unemployed and my unemployment benefits have expired. I had planned on obtaining work, and since I cannot drive my vehicle I have no income.

- Sandra F., Denver, US

problem #4

Dec 012018

CR-V EX 1.5L

  • CVT transmission
  • 19,000 miles

My 2017 Honda CRV EX has developed the oil dilution problem. I had the software fix applied but the oil level is still rising after the fix. At about 3000 miles after my last oil change, the level was about 1 inch above the full line.

I'm very concerned that I am stuck with this vehicle unless Honda really comes up with a solution or a way to make this right (e.g., such as a buy back).

- JIm H., Grand Rapids, US

problem #3

Apr 012018

CR-V LX 1.5L Turbo 4

  • Automatic transmission
  • 30,000 miles

As many others have reported with the 1.5 L turbo 4 in the 2017 Honda CRV, noticed a gas smell in the cabin after starting the engine. This was accompanied by high oil levels. The dealer confirmed that there was gas in the oil pan. The car is only a year old, has 30K miles, and I feel like I have been used. The major concerns are 1) health: obviously not healthy to be inhaling hydrocarbon fumes in the cabin. What are the levels of hydrocarbons in the cabin even when I am not smelling the gasoline??? Any answers on the that Honda? 2) Wear on the engine. Not good to have gas diluting the oil. So I can't expect to have a normal engine life. So in the meantime I have to have very frequent oil changes to keep the oil levels lower and not as diluted. Honda offers no help in paying for this. Honda so far has nothing to say and is silent. What a waste of money on this car.

Update from Nov 14, 2018: Ongoing saga in dealing with Honda.... * Spoke with Honda USA today and have filed a complaint. The response is that Honda has no fix for the problem and needs to collect more data. Asked about all the posts on the internet about the problem. "We don't monitor internet sites for complaints. We rely on customers making direct complaints to Honda" What??? Would all these dissatisfied customers with this problem have gone directly to the internet and avoided talking to the dealer? Give me a break. I live in Colorado and consider this a cold weather area---yet Colorado is not included the in the "cold weather" states where they might be a software adjustment made available * Freedom Honda in Colorado Springs told me to bring the car up today as there was a software fix that they say in a bulletin. I took a half day off work, drove 50 miles to get there, and was told that, no, we are not allowed to do any software reprogramming as your "check engine" light never came on. So how many with this problem have ever seen the check engine light come on? I am beginning to think that there may be NO fix for this problem. It's all speculation. Considering trading the CRV in and getting some other non Honda vehicle.

Update from Nov 15, 2018: Other thoughts on this issue: 1. There may be no fix for this problem at all. The delay in the response from Honda suggests that there is no easy fix. Preliminary reports on the "software" fix suggest it is not working. 2. Any fix will probably lower the gas mileage. The very reason the CRV with this engine gets such good gas mileage may also be the reason why gas oil dilution problem is occurring. 3. Most seen to be ignoring the fact that inhaling gas fumes in the passenger compartment is a major health hazard. Also, when the fumes dissipate, how do I know that the levels of unburned hydrocarbons in the ambient air are really normal?
4. The federate government needs to react to this and quit coddling industry. We have an administration where deregulation is the holy grail and where everything is about catering to industry. Well, this is what you end up with.

Update from Dec 25, 2018: I got tired of waiting for Honda USA to come out with a fix for a gasoline dilution in oil problem in the 1.5 L turbo engine. Here we are in late December 2018 and still no word from Honda on if there is a solution. All the while, the resale value of the CRV will plummet as this serious engine problem becomes publicized across the media. I called Honda USA about two months ago and filed a complaint as many others have. There has been no communication at all from Honda. I am beginning to believe that there is no fix.....the so called software update may all be bogus. So what is a CRV owner supposed to do? Keep driving with gas contaminating the oil system and keep inhaling gas fumes in the passenger compartment? I've had enough. I took about a $10K loss and traded in the CRV for Subaru. I will never again by a Honda nor patronize Freedom Honda in Colorado Springs who has been absolutely useless in terms of offering any help---no willingness to pay for frequent oil changes and claimed ignorance of this problem ( even when Honda USA has issued technical service bulletins ). What a waste of time and money. This vehicle is a lemon.

- Stephen M., Canon City, US

problem #2

Apr 202018

CR-V EX 1.5L Turbo

  • CVT transmission
  • 6,800 miles

Fuel is substantially leaking into the oil pan of my 2017 Honda CRV EX. Consequently the fuel is also being introduced into the engine parts and not having proper lubrication and can cause major break down to the engine farther down the road to the bearings, cause grinding, and other malfunctions/breakdown unexpectedly and possibly when it is no longer covered by warranty.

I have only had this car a little over 6 months and was extremely disappointed to find out that this is happening and that it is a known problem even back in the 2016 model! Took it into the dealer to get it fixed after sending in a ticket to corporate Honda and getting the response to take in. Dealer technicians called the Honda Tech phone line and were told that it is a known issue and to just change out the oil for now until there is a fix.

The corporate Honda Tech told the technicians to not even try to check and change the fuel injectors. They won't give a timeline/estimate of when a fix will even come even though I see online that this has been a common complaint! They tell you this will not cause any short term issues, but as someone who keeps their cars normally for at least 10-15 or more years, this will cause damage to the engine that will cause me more grief down the road. I am very disappointed they are not making a timely fix for this long known issue.

Update from May 5, 2018: Forgot to mention that when taken in to check the problem of fuel in the oil, almost 1 quart of extra fluid was drained from the oil pan.

- Nicole K., Nashville, TN, US

problem #1

Nov 202017

CR-V EX 1.5L

  • CVT transmission
  • 1,050 miles

Gas is mixing in the oil of our new 2017 Honda CR-V. The 1.5 liter engine does not warm up sufficiently in cold weather, runs rich, and leaves un-combusted gas in the oil. This triggers engine warning lights and requires frequent oil changes. Engine performance and drivability suffer. This problem is also being reported on social media by other Honda CR-V owners who drive in colder climates. We are concerned that it is causing long term damage to the engine of our new vehicle. I caution prospective buyers to postpone the purchase of a 2017 or newer Honda CR-V with the 1.5 liter engine until Honda solves to this problem. The fifth generation CR-V is an excellent car in many respects, but this is a major problem. I cannot recommend the car, particularly to those who drive in colder climates, until a fix is found.

Reuters reported in February that Honda has announced a recall of 350,000 CR-V's in China for what appears to be a similar issue.

We've driven our car for about six months, and it has less than 2,000 miles on it. We typically use the car for short drives within the city. When using the car we would occasionally notice a fuel odor around the exterior of the vehicle and sometimes inside. In November, while driving the car, most of the warning lights on the dashboard lit up. We took the car to the dealer, where it remained for over two weeks as they worked to determine a cause and fix. A field rep from Honda was sent out to the dealer to try to assist. Sensors and fuel injectors were replaced. The oil and filter was changed. At this time our engine had less than 1100 miles on it.

These repairs did not correct the problem. In mid-January the engine warning lights were triggered again. Our dealer noted the smell of gas in our oil and once again changed the oil and filter. We had less than 1500 miles on the car for this service.

I again noticed fuel odors driving the vehicle this week, and plan to take it to the dealer again to see if another oil and filter change is required. We've driven the car about 300 miles since the last oil change.

Honda does not appear to have a solution to this problem. The oil and filter changes are a bandaid, and long term damage may be occurring to our engine. I have contacted Honda customer service to express our concern. They suggested that we continue to monitor their website for future recall or service bulletins. They did not provide us with a case number for our complaint going forward.

Honda may have a major problem on its hands with the 1.5 liter engine. Know this before you buy.

Update from Apr 13, 2018: This complaint is in the incorrect section. It should be posted under "High Oil Level With Gas In Oil" in the following section:

HONDA » CR-V » 2017 » ENGINE PROBLEMS

Thank you for correcting this.

- Joe E., Duluth, MN, US

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