Fuel Pump Module improperly molded impeller. Manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, I thought car manufacturers were required to fix safety recalls within 1 year. This recall came out 12/18/23. 1/25/25 I finally received a letter that parts are now available for repair. When I call the dealership to schedule a repair they tell me the parts are on back order and I am on a list.

- Buzzards Bay, MA, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. The local dealer and Round Rock Honda(512-904-6900) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.

- Round Rock, TX, USA

All warning lights in vehicle come on. Says car engine is hot but it is not. None of the power systems work. Nothing is wrong with the vehicle. Buying top tier gas fixes the problem.

- Flomaton , AL, USA

Honda has failed to provide the necessary parts to fix a safety recall on my vehicle. This recall is affecting my ability to renew my California DMV registration, as the state requires all safety recalls to be completed before renewal. I have contacted my local Honda dealership multiple times, and they have informed me that the parts are unavailable with no estimated repair date. This situation has put me in a difficult position where I cannot legally drive my vehicle due to expired registration, even though the issue is beyond my control. Honda has not provided an alternative solution, such as a loaner car or reimbursement for transportation costs. I request that NHTSA investigate this matter and urge Honda to resolve this issue immediately.

- San Diego, CA, USA

Honda CRV in it-??s first signs failed to start. Vehicle ignition would fail to function, there was no respond. I had to shut off for 15 minutes then tried initiating, it would start as if nothing happened. I thought this was due to a battery/electrical issue. At times I thought it would not turn on and I would be left stranded where I was. Second issues began with Honda CRV not responding to gear changes, it would shake in the middle of the road, in between trips. I was praying this was not the transmission. Did have this repaired since I would regularly keep up it-??s maintenance and no further damage was announced by dealership. In the scariest of events, Honda CRV stopped in the middle of freeway! Car began to shut off, would not advance further and completely lost power. I had to safely move to the side of the road, exiting freeway very frigthtened. Only warnings signs I had other than the unfortunate events mentioned above, where vehicle failed to operate. It was the last 2 or 3 times I took my vehicle for scheduled maintenance. I began to get information from service center about extremely costly repairs my Honda CRV vehicle needed. There were no other lights, messages or warnings on vehicle dashboard. I automatically though the repairs recommended were an intent to charge me more than needed. I also did not have the amount of money required for the costly the repairs. I did receive a safety recall repair notice on or before behinning of 2024. Around January/February then again January 2025 regarding an -??Important Safety Recall.-?? I do not know why parts had a -??limited availability, -?? if this was -??IMPORTANT SAFETY RECALL-?? why then did this take so long to be properly attended? The letter does state that -??safety consequences-?? of not repairing could cause engine issues. Prevent engine from starting, cause vehicle to loose drive power or stall while driving, increasing risk of crash or injury. Please help me with this issue. Thank you in advance for reading.

- Escondido, CA, USA

Case #[XXX] Topic: Dealer Experience First Name: [XXX] Last Name: [XXX] Email Address: [XXX] Zip Code: 35824 Phone: [XXX] VIN: [XXX] Vehicle Mileage: 60,000 Description: I called Shottenkirk Honda to make an appoinment for the RECALL on my car on [XXX]. This recall states that it has risk of crash or injury. I was told the next "recall" appointment they had was May 27. Do you have any suggestions how or were I can get this fixed sooner? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Huntsville, Al, AL, USA

This recall 23V-858 was issued in mid-December 2023. Honda has not offered the necessary steps to correct the problem as of this email. The primary concern is in the language of the recall that states "If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury." My concern is that appears that there is no monitoring of the recalls that NHTSA issues and therefore, apparently no reason for the manufacturer to comply. If this defect can lead to the consequences that NHTSA itself warn of, it is hard to understand why 14 months has elapsed with no corrective action. We would like to make our vehicle safe again as soon as possible

- Suttons Bay, MI, USA

There-??s an open recall on the fuel pump for this vehicle, and Honda refuses to address the recall. I-??ve been in contact with Honda, and they have told me they refuse to the fuel pump until the vehicle breaks down. So effectively Honda has diminished the value of my vehicle and refuses to fix it.

- Winder, GA, USA

This is with reference to 23V-858. I own a Honda Cr-v 2018 model. I got first notice about open recall of Fuel Pump module back in December 2023 follow by couple of other reminders but whenever I called Honda dealership, they said part is not available. It's been more than a year now, I got another notice that part is available and to call any Honda dealership to schedule a repair. But now when I called my nearby Honda service centers, they don't have a date available for appointment in next 30 days. I am really worried of driving it further as this looks to be an issue with Fuel pump or engine. Pelase help me file a complaint against Honda for this inconvenience and help me get this repair done asap.

- Argyle, TX, USA

Fuel injector warning light has come on for the third cylinder. There has been absolutely no impact to gas mileage or overall car efficiency and yet I'm being told I need to replace all of my fuel injectors at a cost of $1,600 in order to clear this code (P219E). This code just started appearing right after I had my fuel pump replaced under warranty recall. I have to presume there is some link and this is not just a coincidence. But that cost for a part that is not even presenting as an issue in terms of overall car performance I don't understand. But without this correction other parts of the car (i.e remote start that I literally just had repaired at a cost of $500) will not work. Certainly seems as if that is linked together. One other issue is that remote start was linked to a hood issue. Evidently an electric connection that seems to zero out at the hood was not presenting. But it does not appear as an issue on the dashboard. The remote start simply stops working. In order to get it replaced it's a $500 new part with a new electronic connection, but no one seems to be able to explain what that electric connection is for or why it does never presents if that connection is not being made. It simply does not appear as an issue on the dashboard. The only awareness is that the remote start simply stops working.

- Middletown, CT, USA

Issues started in 2018 when it was bought. Before the first oil change dipstick oil level keep going 1 inch over the max level. Exhaust smells gas. Dealership said it-??s nothing. Keeps happening over and over. Dealership made a recall fix but fix didn-??t help. One day while on a trip, suddenly all lights warning display come on the dash, engine lost power, had to make emergency roadside stop. After a while of sputtering, car run ok until I got into a gas station and bought chevron Techron. Engine running good enough to travel. Warning lights still going off all the time. Went to dealership, they said it was bad fuel and told me to use premium. The warning light came off. Fuel level still go 1 over dipstick max line and exhaust smell gas. Dealership it-??s not a fuel dilution issue. warning light ssues linger on and off and too much oil in the dipstick and gas smelling issues never got. resolved. Last year I was told I need the fuel injectors changed but was told self pay as not covered by warranty. I argued that it should be covered as issues started on my first oil change. Dealership said they-??ll order new injectors but it-??s not changed up to now. Yesterday car lost power again, all dash warning light are on. I wrote Honda USA a year ago but didn-??t get a reply.

- Midland, TX, USA

12/18/23 Recall and Honda still doesn't have the parts to fix over a year later....

- Milford, OH, USA

I received a recall notice by mail in February 2024 that the cars fuel pump is a potential safety hazard and might have vehicle emissions issues that needs resolution. I have been trying to get the affected parts fixed by several Honda dealerships since I received the recall notice. The dealers do not have the parts, don't know when they will receive the parts and can't resolve the problem. I am told that the Honda Motor Company "trickles" out the required components need to resolve the issue and they don't know when they will get parts and can't schedule resolution due to insufficient parts. NO ONE can tell me when my safety issues will be resolved.

- San Martin, CA, USA

was sent a recall from Honda on a fuel pump impeller module that was manufactured incorrectly. They claim they are having problems getting the part at this time but when they do they will contact me to bring in vehicle for repair. This notice was sent February 2024. Have heard nothing since. Claimed the part could arrive as late as the fall of 2024.

- Middelburg, FL, USA

I have been waiting a year for parts for recall 23V-858 and requested that it be resolved each time I take my vehicle in for service. Is it likely that it will be repaired while I still own this vehicle?

- Buffalo Grove, IL, USA

The dealership replaced the fuel pump & now numerous dash lights are on. When the fuel pump gets replaced does the recall cover the fuel filter?

- Anderson, CA, USA

Recall was issued a year ago on 12/18/23. Honda said they would contact me when the part was available. Have not heard from Honda and when I called they said the part was not available. My car might stop working on the highway endangering my life and the safety of others.

- Newton, MA, USA

Honda issued a safety recall in February 2024 for a possible inoperable fuel pump that may cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. It is now December 2024 and replacement parts are still not available.

- Ridgefield , WA, USA

I first received notice of this recall about a year ago. I have been to the dealer 3 times to request the repair but have been told there are not enough parts to make the repair. On my last visit (7/2/2024) the dealership took my copy of the recall notice and told me they would call me when they had parts to make the repair. They also told me it would probably be 2 or 3 months before the part was available. It is now December 7, 2024 and still no contact from the dealership and no parts from Honda. Please help.

- Butte, MT, USA

There is a Fuel pump recall in my 2018 Honda CRV, i call yesterday to dealer where i bought car from, i talk to the person in part department and he told me they have new fuel pump to replace he transfer me to service department to set up appointment and i did, when i went there today they told me we have part but not the tool to replace your fuel pump, which i believe is total [XXX] and gross discrimination by dealer, i mean million of dollar dealership don't have part to replace recall item. i urge NHTSA to take strong action against Honda Automobile and the dealer, there may be million other like me. Dealer name Honda Universe 1085 Ocean Ave Lakewood NJ 08701 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Piscataway, NJ, USA