This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Honda CR-V. while the contact's husband was driving at an unknown speed, the vehicle turned left instead of right. As a result, the contact's vehicle crashed into another vehicle. A police report was not filed. The contact's husband sustained injuries that did not require medical attention. The vehicle was damaged, but was not towed. Prior to the crash, the contact called an unknown dealer about the steering failure and was informed that it was not a life or death situation. The dealer stated that they would call the contact back. The contact was not called back. The contact later received a recall notification for NHTSA campaign number: 19V694000 (equipment). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 5,000.
Honda has failed to replace the cable reel and cable reel sub-harness and install a protective cover on the steering wheel core for free. This is a safety recall and the dealer was contacted July 23, 2019.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign numbers: 19V694000 (equipment) and 19V383000 (air bags, communications, steering). The contact called garcia Honda albuquerque at 505-260-5000 (located at 8301 lomas blvd ne, albuquerque, nm 87110) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign numbers: 19V694000 (equipment) and 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nalley Honda brunswick (178 altama connector, brunswick, ga 31525, (912) 267-7000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The manufacturer provided case number: 89944541. The contact had not experienced a failure. Parts distribution disconnect.
I got in my vehicle and started the engine. After putting it in "drive", there was a horrible sound that included screeching, grinding, clicking, whining, and buzzing and my steering wheel wouldn't move. This sound continued until I turned off the car. I had to get it towed.
- North Andover, MA, USA
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Got a notice in the mail early August 2019 for a recall (NHTSA recall number 19V-383). Contacted the dealer I got the car from right away. Said they had no parts to repair it and would call back when they do. I followed up a few weeks later, and said the same thing. Two months now and I've gotten no notice of parts going to the dealer to fix the recall.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Pecheles Honda (3774 dr martin luther king jr blvd, new bern, nc 28562, (252) 637-4300) was contacted and confirmed that parts were not available. The manufacturer was made aware of the failure and the contact was provided a case number. The contact was also informed that there were not a lot of parts being shipped out for the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact called route 23 Honda at 866-857-7386 (located at 700 state rte 23, pompton plains, NJ) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dch Honda of nanuet (10 NY-304, nanuet, NY 10954, (845) 367-4380) who stated that the parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that stokes Honda cars of beaufort (located at 88 robert smalls pkwy, beaufort, SC 29906, (843) 379-2535) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. the contact received a recall notice for NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Superior Honda of omaha (4111 S 144th St, omaha, ne 68137, (402) 408-1000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering); however, the parts for the recall remedy were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Liberty Honda (71 w service rd, hartford, ct 06120, (860) 251-6851) was contacted and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that vatland Honda (located at 700 us-1, vero beach, fl 32962, (772) 299-9797) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact leases a 2019 Honda CR-V. the contact stated that NHTSA campaign number: 19V383000 (air bags, communications, steering) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2019. The contact spoke with hamilton Honda (655 us highway 130, hamilton township, NJ 08691, (609)-528-2600) and was informed that parts were unavailable. The manufacturer was contacted and stated that some dealers had parts and others do not. The manufacturer provided case number: 09899115. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. the contact received a recall notice for NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sunnyside Honda (7700 pearl rd, middleburg heights, oh 44130, (440) 243-5577) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted and did not know when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Honda CR-V. after reviewing the carfax information from the manufacturer, the contact stated that the steel rod in the steering column could cut through the cables and cause the air bags to deploy. The manufacturer informed the contact of NHTSA campaign number: 19V383000 (air bags, communications, steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stokes Honda North (8650 rivers ave, North charleston, SC 29406, (843) 572-4700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering); however, the part for the recall repair was unavailable. The contact called tonkin gresham Honda (located at 24999 SE stark street, gresham, or, 97060, 855-385-9086) and was placed on a waiting list for the recall repair. The manufacturer was informed of the issue and stated that the same dealer was contacted and the parts would be provided to them for the recall repair. The contact had not experienced a failure.
The contact owns a 2019 Honda CR-V. the contact stated that NHTSA campaign number: 19V383000 (steering, air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2019. The contact spoke with Honda of fort myers (14020 South tamiami trail, fort myers, fl, 239-288-3297) and was informed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect. Consumer states that after contacting dealer on numerous occasions he filed a complaint. The next day the dealer called and told him that parts were available. Vehicle was repaired.
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called garcia Honda (located at 8301 lomas blvd ne, albuquerque, New Mexico 8710, 505-260-5000) and was informed that the parts were not available. The manufacturer was contacted and stated that they were working to provide the recall parts to the dealers. The manufacturer opened a case number. The contact had not experienced a failure. Vehicle was taken to garcia Ford and repaired on 10/14/2019.
Received recall letter stating parts would be available for fix by end of May. Now it is mid-September and when my husband contacted the local dealer he was told "there is no fix for this problem, and no parts to fix it." This is an unacceptable amount of time to wait for a repair to a potentially horrible problem.
A D V E R T I S E M E N T S
- Perry, GA, USA