This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The motor that raises and lowers the rear liftgate failed and has been repaired already at a Honda Dealership. The van is not even 5 years old yet and the motor failing caused the lift gate to droop after opening causing my wife and I to bang our heads on it if we weren't watching for it. The more important safety concern is if the liftgate lowers to a certain point, the motor causes it to bounce up and down slightly and then automatically close. My concern for the safety of my young children made me get it repaired promptly. The honda dealership did confirm that the motor failed and it caused strain on the right strut as well need it to be replaced as well. There were no warning lights on dash. This is a youtube link to someone else with the same van and year with the same problem. This is what my van was doing. https://www.youtube.com/watch?v=UrhI-NF-VNc
Have been receiving an error about rear sliding door for 2 months. Now the inside of the door is rubbing against outside of van when opened & has made the inside door panel loose.
The trunk lift gate can suddenly fail and slam down quickly, being a safety hazard. When the trunk opens, it will move up and down a few times, then it will beep three times and slam shut. It consistently happens when parked on an incline.
The van was parked in the garage. I used the fob to open the sliding door on the drivers side. It stopped, got stuck. I pressed the button to open and close it in the vehicle and it started to move. And then I heard glass crunching. The door fell off the track and broke the window.
The door of my 2019 Honda Odyssey has malfunctioned since I purchased the vehicle. Upon opening the door, it immediately closes when on an incline or decline and will not stop even when a child is in the way. This is a huge safety concern as I often pick my children up from school or camp on a slight hill and when the teacher/counselor puts them in the car, the door closes on my child. I also have difficulty closing the door when on any type of hill. I have several videos of the issue. Honda said they are unable to fix the issue and that the sliding door was only designed to work on flat surfaces, which is ridiculous.
- Medfield, MA, USA
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From time to time the automatic sliding doors (usually the driver side) would fail to close when the close button was pressed. The sliding door would move toward closing but it would bounce back to open position after traveling 2/3 of the way as if it detected an obstruction. At time it would take many tries for the door to actually close itself successfully. It happened at random occasions with no patterns.
- media/audio multipurpose screen freezes causing total loss of backup camera (while moving and stationary) - occasional delay of backup camera activation (while moving and stationary) - cabin and speed control and functions malfunction and fail (while moving and stationary) - sliding doors fail to open completely (while stationary) - steering wheel controls fail (while moving and stationary)
The non-power tailgate on my 2019 Honda Odyssey ex only opens to, a head bashing, about 5 ft 10 in. Me, my wife, and my 13-year daughter repeatedly hit our heads on the liftgate. The 2019-2021 trims with power liftgate open higher than 6ft 2 inches. Also, prior generations (pre-2019) of honday Odyssey liftagtes opened higher than 6 ft. With our current 2019 ex trim me, my wife, and our 13-year-old daughter all have to duck every time we load/unload the trunk. The dealer told me it's normal for the ex liftgate to open only 5ft 10in or so. I complained to Honda corporate after I, again, hit my head (with scars and photos to prove it). Honda called me and said that it is normal. I owned several cars before, Honda and other brands, and never ever had an issue hurting my head on the liftgate. I am 6ft 1in. This issue is an innjury hazard. Honda needs to admit to this as either an engineering or design oversight, or a bad decision, with the non-power ex trim liftgate. The power liftgate trims (more expensive) do open higher than 6 ft, so clearly it is not impossible to fix the issue. I also checked the 2021 Odyssey models today at the local Honda dealership - Honda did not address the issue: The ex non-power liftgate still opens at a similar 5'10'' while the more expensive ex-L power liftgate opens beyond 6'3''. please help me and many other ex trim owners with the same issue. A long conversation here: Https://www.odyclub.com/threads/problem-with-opening-height-of-tailgate-on-2019-Honda-Odyssey-ex.349995/ thank you. Most recent time I hit my head was on Feb/8
Inside panel of sliding door keeps popping off. This obstructs opening and closing of door. Sometimes the panel is so far disengaged that the door cannot be opened from tbe outside due to contact with the body of the van. This has occurred multiple times and has had numerous unsucccessful repairs made by the dealer.
Experienced issues when trying to accelerate from a stop, merging into traffic, driving uphill and changing gears at low speeds. Here are the specifics: Sudden, unexpected and violent shaking and jerking (commonly referred to as 'juddering' or 'shuddering') hesitation when pressing on the gas pedal surging, clunking or hard 'downshifting' also after a recent recall service done on the doors, I did not notice any change, the door does not respond well upon pulling the door handle, sometimes it needs to be pulled upon multiple times for the automatic side door to open.
Sunroof get popped up 2 times in 3months, this is safety hazard for me and my family member! when I report to dealership and Honda ! seems they don't even care about this issue. I had police report show there is no object hit to body and it's just glass get broke by itself when drive in highway !! it's very scary to ride Honda Odyssey 2019
Rear lift gate was not properly manufactured and was leaking water that could lead to mold growth. Issue was taken into service 3 separate times and different leaks were found each time. Honda corporate provided no assistance or support for resolving this issue and couldn't even find records of the complaint (I called and started a case each time - thank goodness I maintain records on this). Apparently, Honda corporate has no concern about water leaks or the quality of their manufactured product once it is sold to a consumer.
I was struck in the head while loading groceries by the sliding passenger door, I had let the windows down to let heat out, this vehicle does not have power doors but has power windows, I had the window all the way down the parking space sloped slightly to the front of the vehicle, in the process of loading I took my hand off the door it started closing I caught it just as it hit me in the head, I was knot seriously injured by me catching the door, but got a not on my head, this a family vehicle and fill that it poses a possible serious injury to any passenger while loading or unloading.
I bought my 2019 Honda Odyssey ex-L navi res yesterday on 9/15/18. While the vehicle was parked and stationary, I attempted to open the passenger door using the driver button. It would open and then about halfway it would close. I attempted this several times with the same result. I then tried to open using the passenger exterior handles but still the same result. When it started to close again I tried to see if it would open if I manually did it but it almost crushed my hand. Luckily it was only my shirt that got stuck. I was able to force it open using my shoulders. The vehicle only had 178 miles.
A D V E R T I S E M E N T S
- Loveland, OH, USA