6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,528 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Honda Pilot accessories - exterior problems

accessories - exterior problem

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2017 Honda Pilot Owner Comments

problem #10

Oct 232023

Pilot

  • miles

A D V E R T I S E M E N T S

Drivers side wiper blade stopped working in a driving rainstorm. Zero visibility. Went into on coming lane for a few seconds. Was able to get off onto shoulder. Fortunately no cars were coming and there was no collision. Problem was two nuts had come loose on the wiper arm linkage.

- Rockport, TX, USA

problem #9

Oct 202023

Pilot

  • miles
The transmission completely broke/ went out. Honda knows this is a recurrent issue with these vehicles. The fuel injectors had already been replaced on this vehicle at 40,000 miles before Honda was admitting a defect. They are well aware there are transmission issues for the Honda Pilot but are not taking responsibility costing car owners thousands. We were left on the side of the road, needing to use insurance to cover towing. Rather than dealing with labor we sold the car at a great loss of money. This is hear say but the towing complaint reports they are towing Honda Pilots consistently these days. Honda should be held responsible.

- Olympia, WA, USA

problem #8

Dec 272022

Pilot

  • miles
We drove from Grand Rapids, Michigan to Alexandria, Virginia on 12/27. About 20 minutes from our destination, we exited the highway onto the parkway and as we were going about 15-18mph on an exit ramp, the closed sun roof imploded. There were no trees, bridges, or even other cars (due to it being near 10pm) nearby to cause this from falling debris. There is no impact site- just a broken roof. It was terrifying and I nearly drove off the road from the sound (my husband and 2 children 9 and 11 were also in the car.) The only reason I did not crash the Pilot was due to the fact that I am pretty cool headed- it took us an additional 20 minutes of driving with an unknown state on the top of the roof to discover what had happened due to the fact that there was no way to exit or pull off the parkway. We validated that there was no bridge (aka no one was able to throw something off and onto to the top of the car) and the night was mostly clear. If it was an item it would have to be "part of a plane or a meteor" And no item came through or damaged the closed sun shade for the roof. We took pictures of the glass and have to have it replaced today since we are on a road trip and have to be able to drive this vehicle home before New Years. It is also parked outside and we have to get the roof re-sealed before it rains. I am spending $700+ out of pocket to put a used sunroof on the pilot to be able to get this home (which probably has the same glass defect). The shop is going to do this today and I will have them take additional photos. There were no warning lights, our car is kept in the garage at home and rarely parked outside. It has never been in hail and we do very light highway driving (it is almost entirely city driving in our day to day lives).

- Grand Rapids, MI, USA

problem #7

Aug 292018

Pilot

  • 30,000 miles

A D V E R T I S E M E N T S

While driving at highway speed the driver's-side wiper stopped working. Had to stop on hard shoulder. Issue was not obvious. The rain was not going to end any time soon so my partner ended up driving their vehicle in front of me with the hazards flashing at low speed so I could follow them closely until we could get to an exit and leave the Pilot at a park-and-ride. This was very dangerous: Sudden loss of visibility and then being stranded on the hard shoulder with trucks passing closely. Took the Pilot to the dealer the next day. They removed a rubber cover from the wiper mount and tightened the bolt that is underneath. The service adviser said they can come loose in the winter due to the wipers getting stuck in ice. I am amazed that this relies solely on friction to function given how dangerous it is when they fail.

- Freeport, PA, USA

problem #6

Aug 242018

Pilot

  • 34,481 miles
We were driving on I90 highway from Chicago to Michigan. Suddenly we heard loud sound on the roof of the car and than shattering sound from the glass. We opened a cover a little to see what happened and the glass of the sunroof was broken and shattered. There was very lighy traffic on the highway and there was no vehicles in front of us. We stopped to inspect the roof and there was no sign of impact or objects inside. It just broke by itself. Temperature outside is around 65, no rain, few clouds. We were driving at speed around 70. Temperature inside of the car is set on 73. Nothing unusual or different than any other day.

- Chicago, IL, USA

problem #5

Apr 262018

Pilot

  • 14,900 miles
My sunroon exploded on the freeway (interstate 575 going 65 mph + )- I have had the car for 6 months (brand new). No accident occurred due to it - but was driving on the freeway and it exploded. 1/3 of the glass went into the car and 2/3's of the glass fell behind and scratched the top of my car. Talked to the dealership and they said it must have had an crack already in it and noticed scratches on the roof. If this ever gets recalled - I would like to be reimbursed. The cost for repair is over $600

- Decatur, GA, USA

problem #4

Mar 042018

Pilot

  • 3,800 miles

A D V E R T I S E M E N T S

New Pilot elite just over 2 months old and with roughly 3800 miles on it had the sunroof (not panoramic moonroof) blow out on a rural highway with no cars or objects in sight. Nothing hit the car or flew into view prior to explosion. This occurred 100 miles from home and on a Sunday so the car had to be limped home to be taken to the dealer the following day. The dealer claimed they took pictures and communicated with american Honda of the circumstances. They told me it was determined that the sunroof blew out because it had been weakened by rock chips over time even though we had never seen a single blemish in the sunroof and we look through it regularly because we have small children and look at the airplanes through there. When I picked up the car after I had to pay out of pocket for the repair, the service manager showed me the alleged rock chips in the paint on the roof.. there were way too many there for a 2 month old car. When I got home and showed my wife the 'rock chips', I realizes that there wasn't a single rock chip forward of the sunroof and it dawned on me that those weren't rock chips but gouges in the paint from shatter glass all of which were behind the sunroof.

- Buda, TX, USA

problem #3

Mar 052018

Pilot

  • miles
My tailgate window exploded while parked probably due to pressure. You can clearly see it exploded from the inside out. I contacted my local dealer, Honda of concord as well as Honda of America and they refused to acknowledge the issue.

- Charlotte, NC, USA

problem #2

Nov 292017

Pilot

  • 6,300 miles
Front sunroof shattered spontaneously while vehicle was in motion at 45 mph on a highway. External temperature was 50 degrees.

- Canandaigua, NY, USA

problem #1

Dec 222017

Pilot

  • 5,800 miles
Since purchasing my 2017 Honda Pilot in September 2017, I have had to replace two windshields due to rocks kicked up by other vehicles. On a third occasion, another rock created a minor crack and chip in the windshield. The first incident that required replacing the windshield occurred on September 8, 2017, while driving southbound on U.S. 75 in richardson, tx, near the george bush freeway. The second incident requiring windshield replacement occurred on November 21, 2017, while driving southbound on U.S. highway 297 near vernon, tx. The latest incident that resulted in minor damage occurred on December 22, 2017, while driving northbound on U.S. highway 75 in richardson, tx, near galatyn parkway. This 2017 Honda Pilot is the second Honda Pilot I have owned/leased, and the prior vehicle incurred no glass damage driving the same route over a three-year period. The other Honda vehicles, Accord, were driven on the same general route since 2008, with no windshield damage. I am concerned that Honda may have reduced the thickness or quality of the windshield glass or other materials used in the windshield, or made a design change affecting the windshield. Windshield damage can be a serious safety hazard reducing visibility while driving.

- Allen, TX, USA

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