TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
Video Message - It concerns three HFL-related issues that Tech Line has been getting calls on and how applying five-step troubleshotting can help get them fixed. The three HFL-related issues are customers can't make voice calls using contact name, customers' phones won't connect to Apple CarPlay or Android Auto, and customers can't answer incoming calls. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

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Date Published
DEC 03, 2019
NHTSA TSB #
10169060
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