CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.

Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.

10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
12,840 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Hyundai Tucson drivetrain problems

drivetrain problem

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2016 Hyundai Tucson Owner Comments (Page 1 of 24)

problem #480

Feb 042020

Tucson

  • miles

A D V E R T I S E M E N T S

My 2016 Tucson Sport with Eco Shift has a dangerous problem with the transmission. Intermittently It will not move when I give it gas. The RPMS go up to 6000 but the car wont move. Its the DCT transmission. Today I took it in for the 3rd time and I don't want it back until its fixed.?This is a very unsafe vehicle to drive since you would not know when it would just stop shifting and driving. Have registered a complaint with Hyundai Motors as the service department does not know when the vehicle will be repaired.?

- San Francisco, CA, USA

problem #479

Jan 252024

Tucson

  • miles
The engine sign keep blinking on the dashboard, I went to auto zone, they scan it and say that the power train system with code P1326 Glow relay short circuit is the problem. This would be the second time it comes on. The first time it came on but then stopped in a few days but it-??s on back again.

- Hyattsville, MD, USA

problem #478

Oct 052022

Tucson

  • miles
Car shuddering going from full stop to 1st gear, not fixed by software update. Clutch replaced under drive train warranty at no cost to me.

- Orange, CA, USA

problem #477

Dec 282023

Tucson

  • miles

A D V E R T I S E M E N T S

A/C failure & Heat Failure which resulted in an accident. Was not the thermostat. ACCEDENT was unable to defrost/defog windows, causing the driver to crash

- Clinton Township, MI, USA

problem #476

Jan 102024

Tucson

  • 53,000 miles
The contact owns a 2016 Hyundai Tucson. The contact stated that, attempting to accelerate from a stop upon depressing the accelerator pedal, the vehicle failed to immediately accelerate as intended before suddenly lurching forward. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The dealer informed the contact that the vehicle was functioning as expected. The vehicle was taken to an independent mechanic, who was unable to diagnose a failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 53,000.

- Tacoma Park, MD, USA

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problem #475

Dec 142023

Tucson

  • miles
The engine began to make a knocking noise. Upon our inspection, the vehicle had lost all oil. Vehicle was towed to our local dealership. Dealership informed us a bearing had become worn causing rapid oil loss and a rod to break, sending metal shards into the engine compartment. Engine could have seized up or caught on fire, had the vehicle continued to run. Dealership informed us of other Hyundai recalls for the same issue, however we were told our year/make/model was not included. Vehicle had been at same dealership 2 months prior for a heat/AC issue and a complete inspection was completed. No indication of bearing, oil, or engine issue was noted. No warning lights came on at any point.

- Flagstaff, AZ, USA

problem #474

Nov 052023

Tucson

  • 158,103 miles

A D V E R T I S E M E N T S

Engine heating problems, electrical problems and now engine failure, the vehicle is no longer safe to drive. The vehicle is available for inspection. Other vehicles of same make, model, and year have been recalled for these issues however mine has not. I feel it has the same types of issues and safety concerns which should be recalled. The issues began with electrical problems inside the vehicle, random check engine lights coming on then off and other lights popping up in the dash board, the car was not accelerating properly, took the car in and they could not find a problem or fix it. The engine began heating and the speed of vehicle was also being affected. The car would randomly slow down quickly while on the highway at 70 MPH which happened a couple of times and was not safe at all, it could have caused a horrible accident. I could not accelerate enough to stay on the highway. That issue was fixed when we took the vehicle into the dealership to fix and should have been a recall as other cars where having the same issue. Hyundai should be held responsible for issues such as this that are affecting many other Hyundai Tucson drivers. Oil keeps depleting and the engine is burning through fast, also another concern and safety issue as that causes the engine to over heat and potentially cause a fire. A loud noise is coming from the vehicle, sounds like a helicopter it happened suddenly with no check engine light or warning. I'm concerned this car could catch fire, many Tucson's have had warning of catching fire. I don't park in our garage or even in the driveway for fear of that happening although they state ours is not supposed to be affected all these vehicle issues are telling me otherwise. Engine is now dead.This is unacceptable. Windows cannot be rolled down after multiple fixes that I paid for. Hyundai's poor production, manufacturing and quality control is unacceptable, please hold them responsible. Too much money has been spent on issues with no real results.

- Winter Garden, FL, USA

problem #473

Nov 302023

Tucson

  • miles
Vehicle has 101k miles on it, just over the 100k Hyundai warranty. Vehicle began shaking and sputtering while driving, and check engine light illuminated, I was able to get it to a local mechanic. Mechanic said it had multiple codes (P300, P302, and P304). They did a compression test and said the engine has internal failure and should be replaced; quoted 13k to replace. I had it towed to the Hyundai dealership where I bought it, and they are investigating it. The service manager told me even with perfect maintenance records, Hyundai will likely deny a goodwill claim to replace the engine. Looking at all these engine failure complaints for this year model, it is clear this is an ongoing problem and Hyundai needs to issue a recall.

- Sharpsburg, GA, USA

problem #472

Nov 012023

Tucson

  • miles
Failing Transmission including inability to engage reverse and slipping gears while shifting.

- Montour Falls, NY, USA

problem #471

Nov 122023

Tucson

  • miles
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.

- Abingdon , MD, USA

problem #470

Aug 222023

Tucson

  • miles

A D V E R T I S E M E N T S

I already had a recall scheduled 4 days before this accident but 2 days before the engine failure I heard a ticking in the engine, didn-??t think much of it because the engine was still running ( 93k miles on the car) so I was going to tell the dealer the problem when I took it for the recall fix appointment but on the way home my car instantly went from 70-30 in the middle of the highway I had the car towed to the Hyundai Dealer and they said rod had broke and said also something about the oil being dirty when I literally had the oil changed days before, but end result my 2nd owners warranty didn-??t cover the vehicle even with rod failures being a recurring problem with my trim. They told me a new engine would be 13,500k while still owing 10k on the vechile has but me in a difficult situation

- Asheville, NC, USA

problem #469

Sep 032023

Tucson

  • miles
I bought a used 2016 Hyundai Tucson locally. Had the car 3 days, & both rear window actuators had to be replaced. Had the car a week, oil pump/pan seal failed. Then the rear seal fail. Then the boot on the right CV joint failed. The aAC started blowing hot on the passenger side, while cold on the driver side, but I DON-??T have dual controls for the temperature & it-??s full. Bluetooth randomly connects/disconnects. Gas gauge is inaccurate says 40 miles left & then suddenly your light is on & it says you-??ve 20. REPEATEDLY replaced my brake light bulbs/front turn signal bulbs, several times within a few months of each other, often on the same side. Having my phone plugged into the charging ports, the phone often overheats to the point of being too hot to touch. Even placed out of the sun-??s rays, & shaded. Must pull front passenger door 2x externally before it will open. RR passenger door you can pull all day/push from inside /outside, doesn-??t matter, WON-??T OPEN.The car is equipped with a CVT, which allows you to shift manually if needed. Then the transmission refused to shift automatically. No codes would show. Today car died on me in the middle of the road, while I was turning, check engine is on, & car refuses to start. I was almost hit by cross traffic from both directions. A few people drove around me, before two very nice young men pushed my car out of the middle of the road onto the shoulder of a county road, on a holiday weekend. If not for a Good Samaritan, I-??d have been walking 6 miles home in the dark. I-??m almost 50, & a woman, & diabetic. The car has plenty of oil & coolant. Tried putting the car in neutral, still won-??t start. Air filter is clean. Battery is good. Says it has gas; 40 miles til empty. Car tries to turn over but won-??t catch. Tachometer will barely register to the line above zero, & even giving it gas makes NO difference. Have been told it is the timing & transmission. Dealer won-??t honor extended warranty. Car has -??just-?? passed Hyundai warranty.

- New Boston , TX, USA

problem #468

Sep 302022

Tucson

  • miles
I have been to multiple Hyundai dealerships, and opened about 3 to 4 Hyundai consumer cases; for WELL known engine problems. My vehicle has failed oil tests and combustion tests done by Hyundai dealers. Springfield Hyundai/ Genesis kept my vehicle for 5 months claiming they found issues with the engine that was consistent with the other vehicles recalled for obsessive oil consumption. After their findings, Hyundai corporate decided not to do any repairs, after 5 months! They claim my vehicle is out of warranty and can not carry through the goodwill repair/replacement. Hyundai corporate and I have proof of my engine complaints and failed oil tests before 100,000mi warranty expired (which is why Hyundai submitted a goodwill repair request on my behalf took the car in the first place). My vehicles VIN is not included in engine recall, nor the theft recall. My car has been driven away from the key fob multiple times through the years; indicating it can be stolen. My last communication with a Hyundai dealership, the service manager informed me that engines that have already failed can be submitted. Basically I and others that are trying to be proactive, will have to wait until the engine fails and possibly cause an accident, injuring or killing people!! Due to this fear myself and others have to check and get more frequent oil changes and travel with oil in the trunk to keep the engine from locking up on the highway. This vehicle continues stalling, hesitating, losing power, and loud knock engine noise. I have been complaining of the bad DCT system since 2017 (2nd complaint written to NHTSA). Before my limited warranty was expired I've been denied by corporate even when the dealership found issues and admitted Hyundai is screwing over thousands of people and I am just another one. I have every work order and oil change from day one, that indicates that I kept up with the maintenance of my vehicle. I believe Hyundai is not including VIN#s that should be included in recall

- Fredericksburg, VA, USA

problem #467

Dec 012022

Tucson

  • miles
I recently purchased a 2016 Hyundai Tucson, Limited 1.6T. After a few weeks of driving I noticed it would shake when at a stoplight. It also loses acceleration and 'skips' when making turns, going over speed bumps or just taking off from a complete stop. There have also been times that I press the accelerator pedal and the car doesn't move. After researching I discovered this is a known issue and Hyundai issued a Technical Service Bulletin (number 21-AT-014H) in August 2021 instead of a recall. My vehicle had less than 40K miles on it when I purchased it (from a non-Hyundai used dealership) I took my car to a Hyundai service center, when I explained the problems to a technician, he suspected he knew exactly what the problem was. I chose to have them perform a "judder" test to confirm and the tech was right, it did in fact fail the judder test. In order to fix this issue, I have to have the entire clutch assembly replaced for approximately $2500. This issue is a huge safety risk and I believe Hyundai should issue a recall and fix this issue at no charge to the vehicle owner. I have read hundreds of similar complaints, they know there is a problem, they know how to fix the problem, the financial burden should not fall on the consumer.

- Albuquerque, NM, USA

problem #466

Jun 012023

Tucson

  • miles
When coming from a stop and trying to accelerate the transmission slips and makes a strange noise. After a few seconds of releasing the gas pedal, it will drive again normally. It is intermittent and happens from either a full stop to first or first to second (while stuck in traffic). My vehicle should be included in the dual clutch transmission recall that is available for other vehicles.

- New Orleans , LA, USA

problem #465

May 012023

Tucson

  • 94,000 miles
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle failed to reverse. After several attempts, the vehicle worked as designed. While approaching a stop, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 94,000.

- Los Angeles, CA, USA

problem #464

Jul 202023

Tucson

  • miles
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high

- Topeka, KS, USA

problem #463

May 012016

Tucson

  • miles
Car shakes when when starting or stopping

- Minot, ND, USA

problem #462

Jan 012022

Tucson

  • 20,000 miles
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver-??s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger-??s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.

- Pahoa, HI, USA

problem #461

Jul 232021

Tucson

  • miles
excessive oil consumption. it has been confirmed by valvoline instant oil change center. after an oil change, round 600 miles the oil is to be checked and topped off completely because the reservoir is bone dry. can not make it a complete 3,000 miles until the next oil change. the oil has to be topped off at least 2-3 times until the next oil change. there are no warning lamps, messages, or other symptoms to notify of the problem. it has been inspected by hyundai dealership, whom at someone point replaced the turbo in the limited 1.6L. also, the windshield wiper reservoir decided to stop working. I have to wait until it rains or go through a car wash to clean my windshield. all hoses have been checked and there are no leaks or disconnection of the hose. the windshield wiper fluid will not come out and remains completely full.

- Fairview Heights, IL, USA

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