1. December 2024: Hyundai dealership diagnosed my transmission as defective (unable to shift properly) and recommended a full replacement. Despite this, they assured me the vehicle was "safe to drive" without disclosing risks. - Unedited dealer text: "The tech said he doesn-??t think it will break down or leave you stranded, he just can-??t get it to shift correctly." - No warnings were given about prolonged use, highway driving, or potential failure. 2. Post-Repair Damage: After relying on Hyundai-??s advice, the transmission worsened, causing additional damage (e.g., radiator failure). 3. Recall Negligence: My VIN was wrongly excluded from Recall 16V-628 (transmission control issues), despite exhibiting identical symptoms. They didn't cover repairs, despite their technician confirming the defect. The safety impacts are as follows: - Sudden loss of power while driving (e.g., inability to accelerate or shift). - Increased crash risk due to erratic transmission behavior. - Hyundai-??s failure to warn put me and other drivers in danger. I am requesting: - Investigate why my VIN was excluded from Recall 16V-628. - Force Hyundai to reimburse repairs and extend recall coverage. - Require Hyundai to issue clear safety warnings after faulty repairs. Attached is the following: - The radiator repair invoice. - Proof of text from Hyundai. - Proof of my Vin being excluded from recall. - Quote for my transmission repair.

- Spokane, WA, USA

Misfire, excessive oil consumption, engine knocking, loss of power/acceleration, gas smell, excessive gas consumption

- Dover, DE, USA

I-??ve been having ongoing issues with my 2016 Hyundai Tucson where the car struggles to accelerate, especially after stopping at red lights or pulling out into traffic. Sometimes, when I press the gas pedal, the car either hesitates badly or doesn-??t move at all. A few times it-??s completely stalled while trying to make turns or cross intersections, which has been really scary and dangerous. I did some research and found there was a known recall for this exact problem related to the Transmission Control Module software and the dual-clutch transmission. The symptoms described in the recall match mine perfectly, but when I checked my VIN, my vehicle isn-??t included. I haven-??t taken it to the dealer yet because I-??m worried I-??ll have to pay out of pocket for something that I believe is part of a known manufacturer issue.

- Forney, TX, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.

- Bath, PA, USA

When accelerating, like taking off from a red light or through a turn, my car begins to shake like it-??s unable to change gears correctly, and sometimes leads to the car stalling in the middle of the street and intersection putting my in danger of being hit from other drivers. It-??s also happened that when I press the gas after being stopped at a light, my car RPM goes up but I don-??t move and then the car jolts forward quickly. This has been happening for years and when I take it to Hyundai they tell me -??that-??s just how the car runs-?? which seems incredibly unsafe.

- Westlake Village, CA, USA

I bought my 2016 Tuscon brand new. Ever since I bought the vehicle, I've complained to the dealer about the transmission slipping. They have told me that this issue is common but there is nothing they can do. Now it seems to be getting worse so I decided to look up the problem and found out a recall notice was issued for some 2016 Tuscons but mine wasn't included. My Tuscon has the exact same problem as described in the recall issued by Hyundai. I"ve almost been in accidents because you press on the gas to go and it hesitates, l. What can I do? My Vin number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Green Bay, WI, USA

My backup, my reverse is not working after 30 minutes the car is running.

- Bronx, NY, USA

loss of power, transmission slipping. unable to get car to move creating hazard. happened 5 times. Diagnosed by dealer as systemic transmission component failure and known issue. many of the same complaints on internet, Code p1921

- Taylor Mill, KY, USA

The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle lunged forward. The contact stated no warning light was illuminated. Additionally, the contact stated that when the vehicle was stopped, after depressing the accelerator pedal, the vehicle hesitated and then lunged forward. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System); however, the VIN was not included. The failure mileage was approximately 140,000.

- Pauls Valley, OK, USA

Vehicle started to shake and lost acceleration. Gave engine Code P073F Unable to engage gear 1. Hyundai shows Recall Campaign for this issue but dealer refuses to acknowledge it, and says it needs new transmission. They state transmission damaged clutch rather than clutch damaged transmission.

- Modesto, CA, USA

The contact owns a 2016 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle would begin sputtering and the transmission would begin slipping. The transmission would also slip when attempting to accelerate after being parked or idle. There were no warning lights. While driving approximately 45 MPH the vehicle suddenly began going in reverse. The contact immediately placed the vehicle in park to turn off the vehicle. After restarting the vehicle the contact attempted to drive it but failed to accelerate. The vehicle was only able to be driven in reverse. The contact reversed into the nearest parking lot. The vehicle was towed to a certified mechanic where it was diagnosed that the transmission failed. The transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.

- Berlin, NJ, USA

The vehicle intermittently fails to accelerate without warning or notification. The throttle pedal goes to the floor without the engine stalling or rev'ing but also fails to propel the vehicle. This has occurred when crossing lanes of on-coming traffic placing the operator in an EXTREMELY DANGEROUS situation. In addition, the vehicle also intermittently fails to go in reverse. These issues are most prevailant in warmer summer temperatures. Neither of these issues directly triggered a MIL light. MIL lights did occur independent from the cited issues but would typically self clear. On one occasion I was able to get a scan of the vehicle with an active MIL that yielded a P1921 Gear 2 System Motor Thermal Damage. Shortly after the scan, the code cleared and MIL went off. The conditions were NOT able to be reproduced by the dealership. They were also not able to clearly diagnose what would cause the P1921 fault. Their recommendation was to replace the entire transmission. ALL of the issues experience closely align with a issues cited in a class action law suit despite the vehicle not having any open recalls or TSBs.

- Shelby Township, MI, USA

Oil consumption is excessive it has caused the engine to have a knocking noise even though routine oil changes have been up to date. Yes available for inspection. This may cause the engine to seize at any given point while in motion. No, I have not been able to take the vehicle to a dealership yet. No, vehicle has not been inspected. No, no check engine/warning light has turned on. Knocking noise began June 28th 2024.

- El Cajon, CA, USA

Vehicle transmission prolongs shifting from 1st to 2nd gear, and from 2nd to 3rd gear. Vehicle only has 55000 miles on it and we are second owners of the vehicle. This has been on ongoing issue with the vehicle that we attributed to design but a month ago, the check engine light came on. We took is the Ray Skillman Hyundai who diagnosed that the transmission was the cause of the check engine light and that the entire transmission will need to be replaced at a cost of a little over $7000 to us. The original warranty on the car offered a 10-year, 100,000 mile warranty but Ray Skillman Hyundai nor Hyundai Corporate will replace the transmission without charge. We also know of many other issues related to transmission components of other Hyundai vehicles. The vehicle puts at risk because the unexpected pause puts the drivers behind us at risk of running into us.

- Greenwood, IN, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that after the vehicle came to a complete stop, the accelerator pedal was depressed, and the vehicle lurched forward but hesitated to accelerate immediately. An unknown warning light illuminated, and the check engine warning light was later illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC Code: P073F (Unable to Engage Gear 1), but no repair was recommended. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 93,000.

- Houston, TX, USA

My 2016 Tucson Sport with Eco Shift has a dangerous problem with the transmission. Intermittently It will not move when I give it gas. The RPMS go up to 6000 but the car wont move. Its the DCT transmission. Today I took it in for the 3rd time and I don't want it back until its fixed.?This is a very unsafe vehicle to drive since you would not know when it would just stop shifting and driving. Have registered a complaint with Hyundai Motors as the service department does not know when the vehicle will be repaired.?

- San Francisco, CA, USA

The engine sign keep blinking on the dashboard, I went to auto zone, they scan it and say that the power train system with code P1326 Glow relay short circuit is the problem. This would be the second time it comes on. The first time it came on but then stopped in a few days but it-??s on back again.

- Hyattsville, MD, USA

Car shuddering going from full stop to 1st gear, not fixed by software update. Clutch replaced under drive train warranty at no cost to me.

- Orange, CA, USA

A/C failure & Heat Failure which resulted in an accident. Was not the thermostat. ACCEDENT was unable to defrost/defog windows, causing the driver to crash

- Clinton Township, MI, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that while attempting to accelerate from a stop, while depressing the accelerator pedal, the vehicle failed to immediately accelerate as intended, before suddenly lurching forward. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer informed the contact that the vehicle was functioning as expected. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 53,000.

- Takoma Park, MD, USA