CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
38,728 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee engine problems

engine problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2014 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

2014 Jeep Cherokee Owner Comments (Page 9 of 25)

« Read the previous 20 complaints

problem #326

Oct 182019

Cherokee

  • 58,000 miles

A D V E R T I S E M E N T S

My car developed an oil leak, slow but steady, and after taking it in to be checked we learned that there was a large crack in the oil filter housing assembly. This along with upper and lower gaskets, will need to be completely replaced to the tune of $500-900. This piece is plastic, so is easy to crack if the filter is over tightened. I think this should be recalled and replaced with something sturdier.

- Prior Lake, MN, USA

problem #325

Oct 282019

Cherokee

  • 98,100 miles
My car starts to stall, slow down then jerks and doesn't move afterwards. Then a message comes up saying 'shift to P, then desired gear' and I have to shut the car off about 4 times before being able to drive it again. This is while I was driving heading to work, while at a green light.

- Katy, TX, USA

problem #324

Oct 252019

Cherokee

  • 107,000 miles
Every few weeks, I will get a warning that flashing on my display while driving saying "shift into P before shifting to desired gear", and the engine dies a couple seconds later. This has happened on cold days, warm days, flat roads, hills, and turns. Rural roads with low speeds as well as the interstate at 60+ mph. Takes about 2 minutes before the car will restart and has left me in the middle of traffic on several occasions, causing a danger to myself and other drivers. Most commonly happens when my oil life is below 30%, but has occurred at other times as well.

- Masontown, PA, USA

problem #323

Oct 222019

Cherokee

  • 50,000 miles

A D V E R T I S E M E N T S

While driving the engine stalls out. It has been well maintained at the dealership. The dealership claims they have no knowledge of this type of problem but a google search shows that it is a common issue leaving people stranded in dangerous places.

- Centennial, CO, USA

problem #322

Oct 222019

Cherokee

  • 88,700 miles
The contact owns a 2014 Jeep Cherokee. While the fuel tank was full, the vehicle jerked and shuddered. All the warning indicators were illuminated on the instrument panel. After driving approximately 700 feet, the vehicle resumed normal operation. The contact took the vehicle to freedom Chrysler Dodge Jeep Ram by ed morse (815 E camp wisdom rd, duncanville, tx 75116) where it was diagnosed, but the failure could not be duplicated. The battery was replaced, but the failure recurred and the vehicle lost power. The vehicle was towed by aaa to the dealer for a second diagnostic test, but the cause of the failure still could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,700.

- Dallas, TX, USA

problem #321

Oct 112019

Cherokee

  • 57,000 miles
Vehicle started losing power while stopped at light in traffic, less than a mile down the road while coming to a stop the vehicle started to lunge forward as if I was accelerating then vehicle lost power and engine stopped. Vehicle message stated to 'shift to park and than select desired gear.' Once vehicle was shifted to park and then to drive the vehicle started to lose power again. While driving the vehicle automatically went into 'limp mode' nearly causing an accident. I made the 5 mile journey back home with the vehicle losing power while slowing or lunging while stopping. I am scared to drive the vehicle on the highway as this is almost grantees that there will be an accident. Prior to this day no signs of failing components.

- Troutman, NC, USA

problem #320

Oct 082019

Cherokee

  • 40,000 miles

A D V E R T I S E M E N T S

2014 Jeep Cherokee~50K miles: Bought brand new from dealership and exclusively dealer maintained...a year ago 2 things spontaneously started happening to my Jeep. 1-as I would slow down and come to a stop my car would shut off, stall out. 2-as I was driving my electronic throttle control light, check engine light, and electronic stability control light would start flashing and the Jeep would not run right. I would pull over, turn the car off, reset the engine light and then I would be able to drive until it happened again. Sometimes it would happen after 5 miles of driving, other times I would go over 100 miles without incident. I had approximately 25% remaining on my oil life cycle-last oil change less than 6months/5000 miles. I tested the battery and a few things before I brought it to the dealership. Dealer said my oil level was dangerously low and I need a fuel system cleaning. They did an oil change and fuel cleaning, asked me to come back after driving 1000 miles for an oil consumption test. They said the result of the test was within normal limits. A year later, again around 20% oil life remaining-less than 6 months and less than 5000 miles since last oil change I am getting the same symptoms-all three lights coming on, car stalled on separate occasion. Will be bringing back to dealer this week, however this car has received all oil changes by dealer within the proper time and I take good care of the car- this seems a bit dangerous and should not be happening. It affects my commute to work, child care, time, etc.

- Centereach, NY, USA

problem #319

Dec 012016

Cherokee

  • 25,000 miles
The contact owns a 2014 Jeep Cherokee. While driving various speeds, the vehicle suddenly decelerated and the "four wheel drive unavailable" message appeared. Also, the check engine warning indicator illuminated. The vehicle was taken to reedman toll Chrysler (300 baltimore pike, springfield, pa) and the transmission was replaced. Later, while driving, the vehicle suddenly shut off. The vehicle was taken to the same dealer where it was diagnosed that the fuel pump was faulty. The fuel pump was replaced, but the failures continued. Later, the water pump was replaced and the transmission would not switch into the park position. The cause of the failures was not determined. The manufacturer was not notified of the failures. The failure mileage was 25,000.

- Philadelphia, PA, USA

problem #318

Jul 052017

Cherokee

  • 50,000 miles
On some occasions when I get gas my vehicle will completely stop and turn off right before I drive out of the gas station. Once restart it takes a few times and then I am able to drive. Once on the road it chugs for miles. Once the gas sets it's back to normal again. The fuel pressure gage was already replaced a few years ago. No one knows what is wrong and it would cost a lot to find out the source so I just deal with it until I can sell this vehicle. This has happened since 2017 when the vehicle was not even three years old.

- League City, TX, USA

problem #317

Sep 292019

Cherokee

  • 66,953 miles
The vehicle has a consistent issue of shutting off while driving after refueling. Issue usually occurs within a mile of the gas station. The car will begin stuttering and lunging and will shut off stopped or even at highway speeds. The panel shows a transmission light and engine light and will not function again until after putting it in park, turning off the accessories and restarting the vehicle. The vehicle runs fine after restarting, and will not have the issue again until refueling. The vehicle shutting off on the highway is a very dangerous and nerve-racking experience.

- Melbourne, FL, USA

problem #316

Sep 282019

Cherokee

  • 49,458 miles

A D V E R T I S E M E N T S

Engine seems to budge the car along with a popping noise when the gear shifts. Icons appear on my dash, gear blinks on dashboard and gear shifter, stiff steering wheel, hard time starting up and after the car is turned on the engine sometimes cuts off.

- Mission Viejo, CA, USA

problem #315

Jul 032019

Cherokee

  • miles
Bought the car about 6 months ago started having issues with transmission shifting and took it in and they told me all it needed was a software update and still to this day I have even more issues car don't start at time and then when it does check engine light turns on and when I try to put it on drive I big a big club I noise and you can really feel the car shake from the shift and and says service transmission and then all of a sudden all the service light come of by far the worse car I have ever bought!! and tell this day I still have those issues

- Covington, WA, USA

problem #314

Aug 312019

Cherokee

  • 96,000 miles
Gear becomes stuck in the transmission while driving at low speed causing vehicle to rock as if it was hit from the back, took it in multiple times and was told the transmission software need calibrated but I suspect it is due to unexpected shifting of the transmission to neutral, resulting in a loss of drive which may increase the risk of a crash.

- Reynoldsburg, OH, USA

problem #313

Sep 052019

Cherokee

  • 512,000 miles
The contact owns a 2014 Jeep Cherokee. While driving, the check engine warning indicator illuminated. The contact coasted the vehicle to the side of the road and called an independent mechanic to come to the scene. The mechanic located failure code number: P1D73 (active grill shutter). The independent mechanic lifted the hood and noticed that two plastic pieces of grill shutter were detached. The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 512,000.

- Putnam Valley, NY, USA

problem #312

Sep 022019

Cherokee

  • 42,000 miles
Engine stalls while driving. Two cases in which this occurs: 1) after fueling the vehicle, if "topped off", the engine will stall when driving resumes. 2) random times, driving the car...when stopped, then turning left, the engine will stall in traffic (engine light comes on). Able to restart, but engine makes terrible noise (whining) on first restart attempt. The engine stall issue appears common to this vehicle (per internet search). Stalling in traffic or during turns creates safety hazard to driver and other drivers in the area.

- Augusta, GA, USA

problem #311

Apr 022019

Cherokee

  • 72,000 miles
My Jeep is popping out of gear, tells me to shut off the vehicle and restart it. I went to Dodge to ind out if it could be fixed and they said since its not apart of the recall that we will have to pay out of pocket. There is a recall on this Jeep for the 6 cylinder 2014, its for the same thing my Jeep is doing. This is now happening almost everyday, im afraid my vehicle won't turn on one day and im gonna get hit by another car or worse.

- Wharton, NJ, USA

problem #310

Mar 062018

Cherokee

  • 85,000 miles
Transmission slips, causing excessive rpms, abrupt and jolting shifts, and sudden variations in rpms. This has been an issue with the vehicle for several years. Have tired multiple times going to dealer to have the issue solved, but have only been given new updates which have failed to solve the problem.

- Elizabethtown, PA, USA

problem #309

Aug 192019

Cherokee 6-cyl

  • 103,000 miles
After fueling, the Jeep will start surging, the idling becomes erratic and then it will stall out with the parking brake light coming on, service transmission light comes on, the D on the ip flashes and when placing gear selector from D to P, the Jeep makes a loud clunk which can be felt thru the floor. Shifting into any other gear does the same. This has happened over 10 times since purchasing new. We never top off the fuel tank and take care to fill up if tank shows 1/4 full. It's been to the dealer, at least twice, to have the transmission "flashed" but the problem keeps recurring. Each time the dealer (greenville Chrysler, greenville, tx) tries to charge us a diagnostic fee which we adamantly reject after the first time because the problem is exactly the same. Just 4 days ago, my wife was turning left at a light from a stop, after fueling, and it stalled in the middle of the intersection. She was able to restart it and drive but she could hear the loud clunk when putting it in D. she immediately came home and parked it and I confirmed the cel, service transmission light, parking light, flashing D on the ip and I switched from P to D and R and it clunked each time. I unplugged the battery to see if it would clear any codes and "reset" and let it sit overnight and this morning it started up fine with no warning lights on the ip. We took it this afternoon to pick up our son from school and it did the same thing with all the warning lights, clunking when shifting gear and we limped it home. I've disconnected the battery and will reconnect in the morning and take it to the dealership. Consumer stated in short, after filling up with fuel, the Jeep stutters and/or shuts off. For me, this happened in parking lots or somewhere other than a public road. However, my wife has experienced this on the road on several occasions.the Jeep will run fine for about 2-3 months and then starts to act up again.

- Greenville, TX, USA

problem #308

Jul 252019

Cherokee

  • 47,000 miles
On 3 occasions since obtaining this car it has stalled, struggled with power, and would suddenly stop while moving in traffic. The dashboard would light up, the car would give several messages and would refuse to start. The most dangerous time was when traveling at 35mph there was a loud boom and the car suddenly stopped jerking me visciously and forcing several cars behind me to slam on brakes, nearly forcing an accident. When taken to the dealership I was told the software needed to be updated. This has happened twice with sudden stops and the first time it just wouldn't gain power and was shifting very hard. The car has been in the shop and I have driven loaners more than this vehicle I purchased in January. I fear for my life and will not take a road trip because of what may happen. Please help!!!

- Waldorf, MD, USA

problem #307

Aug 182019

Cherokee

  • 51,000 miles
I started my car early in the morning to go to work and after a couple of feet of driving the vehicle, the engine turned off and battery light came on. Battery is sufficiently charged. Turned the car back on, drove a couple more blocks and it did it again, then again while trying to get on the freeway.

- Hagerstown, MD, USA

Read the next 20 complaints »

Not what you are looking for?