Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints


really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
16,295 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee engine problems

engine problem

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2014 Jeep Cherokee Owner Comments (Page 1 of 10)

problem #191

Jan 132017


  • 42,000 miles


Check engine light came on December 17th and when we were able to take it into the dealership for the third time with transmission light on also, they were supposed to complete the repair and did not. As of January 16th, 2017 we have been notified that when the check engine light came on again and was hooked up to be diagnosed the engine needed to be replaced. We cannot get a straight answer on anything but I know it is related to the transmission. All that Jeep has done each time is reset the computer to wipe out the warning lights and sent us on our way. It could have at anytime injured or killed myself, my husband, child and anyone else while we continued to drive the vehicle.

- Garland, TX, USA

problem #190

Jan 112017


  • 22,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at approximately at 60 mph, the engine stalled. The vehicle experienced a complete loss of power without any warning. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

- Bronx, NY, USA

problem #189

Jan 112017


  • 73,000 miles
On 3 ocassions. I've had this vehicle at the dealership, explaining the vehicle hard shifts, lunges, disengages, 'd' warning light blinks, and engine dies. And each time the service writer tells me they can find no problems. According to automotive news report dated Feb. 2, 2015, this is not new news. Jan. 11, 2017, my wife was driving home from work after dark, in the inside lane, and the engine died, and had to coast to the unsafe inside shoulder against the barrier wall, with no way for me to come to her rescue. Called a wrecker, towed the Jeep home, only to get home and check it out, and find no evidence of any problems. What's more, the service writer also told me the usual amount of oil this engine uses (about a quart a month) is normal.

- Blanchard, OK, USA

problem #188

Dec 162016


  • 55,000 miles


My 2014 Jeep Cherokee has randomly been popping up a must be in park to shift message followed by the battery sign and then just stalling out. The dealership is attributing this to low oil level. My car never gives any kind of message that states the oil level is low and is not showing that the vehicle yet needs an oil change. Dealership states its because of intermittent oil pressure. The car stalls out to protect the engine from over heating. I think this is a very unsafe feature for my call to stall out with out any warning in the middle of a busy main city street. This happened four times in five days before I finally demanded the dealership provide me a loaner car because their next available appointment was 3 weeks out.

- O'fallon, MO, USA

problem #187

Dec 272016


  • 39,000 miles
Vehicle being considered for lemon policy. Vehicle is surging / moving / creeping when stopping at less than 2 mph. Wife will no longer drive due to safety concern. Has forced us to seek rental vehicle until Chrysler approves solution. Transmission "klunking" during 2nd to 3rd gear shift change. Recent hesitation from engine when starting in 1st gear as normal. This is new transmission and appears to be getting worse since replacement and stall issue reported during highway driving which forced veicle to side of road with no power. Dealer notified. Chrysler will not authorize rental vehicle until resolved, very dangerous situation to continue to drive.

- York, SC, USA

problem #186

May 162016


  • 23,000 miles
Reported our problem in May 2016 -- received a recall notice months afterward, however, dealership said "didn't apply to our vehicle" - we had exact stated problem on the recall notice - so confused, frustrated, not to mention afraid to take vehicle on long trips on expressways - we rent cars for this (our problem: Vehicle turned "off" completely in the middle of a busy expressway - we are lucky to be alive!)

- Buford, GA, USA

problem #185

Mar 032016


  • 34,000 miles


On board computer, obstructing major traffic lanes, diagnostic trouble code (dtc) defaults the transaxel to neutral and complete loss of motive power. The loss of motve motive could cause crash without power. Updated 01/17/2017

- Atlantic City, NJ, USA

problem #184

Dec 092016


  • 25,690 miles
When driving, the vehicle shuts down and message on dash says "car must be in park in order to shift." Vehicle will not restart. This problem has happened multiple times while vehicle is in motion. We have had it taken into the dealership with no resolve. After researching, this is a common problem in this year's model that Jeep is aware of. However, the common resolution is dealershipstill claiming an oil change is needed. Most recently our Jeep was 500 miles under the dealership's recommended oil change. I fear for my family's life if this stall happens when crossing busy highways in town.

- Port Charlotte, FL, USA

problem #183

Dec 052016


  • 46,000 miles
The vehicle has shut off while driving in the middle of an intersection on two separate occasions.

- Pittsgrove, NJ, USA

problem #182

Jan 012016


  • 42,000 miles
My vehicle has had hard shifting ever since I purchased it brand new in 2014. There's a slight delay when accelerating which makes it very dangerous to turn into oncoming traffic. In January of 2016, my vehicle actually stopped on me while making a right hand turn when taking my kids to school. Luckily the vehicle stopped in the school zone so the oncoming traffic was approaching at a slow speed. It took me four attempts to get the vehicle started again. The service transmission light came on the dash. It had to be towed to the dealership three times in January because it would not start, or if it did, once I started driving the on dash screen would say "shift to drive" and then the "service transmission" light would come on. The vehicle stopped while in motion so I had to pull over and wait before starting the vehicle up again. I was told by the dealership that my vehicle needed a transmission update and a new battery. It was explained to me that a bad battery will cost this specific vehicle to have transmission issues. But after the update and the new battery, the hard shifting and the delay when accelerating remained. My vehicle is not safe to drive with my three kids in the car; the hard shifting makes it feel like we will get whiplash and the delayed acceleration makes it feel like the vehicle will can stop at anytime while in motion. I don't think the transmission update that the dealership does is a solution to this ongoing problem because it hasn't corrected the issue on my vehicle.

- Laveen, AZ, USA

problem #181

Oct 012014


  • 1,500 miles


Hard shifts, odd shift points, hesitates and lurches into gear

- So St Paul, MN, USA

problem #180

Nov 162016


  • 17,243 miles
For the 3rd time - check engine light, check gas cap light come on, odometer starts flashing and vehicle loses all acceleration after those lights come up. You can floor the gas pedal and the vehicle will barely get to 40 mph. Last time it was brought to the dealership they performed flashes (3 weeks ago) and the issue went away. Happened again today while pulling out of a busy shopping center and the car lost the ability to accelerate and had to limp it home to be towed to the dealership. The dealership advises they are unaware of any issues like this however there are multiple reports of this make\model\year having this exact same issue. The first time it happened I was doing 80 mph on the interstate and the car immediately dropped to 40 mph nearly causing a collision.

- Wesley Chapel, FL, USA

problem #179

Mar 022016


  • 15,000 miles
The contact owns a 2014 Jeep Cherokee. While driving at a low speed, the vehicle stalled and the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The check engine warning indicator illuminated. In addition, whenever the heating or air conditioning units were activated, a mold odor emitted from the air vents. The vehicle was towed to a dealer, but the cause of the failure was unable to be diagnosed. The dealer speculated that the software needed to be reset. The vehicle was repaired. After the repair, while driving down an incline at various speeds, the accelerator pedal was depressed and the vehicle hesitated to move forward. The rpms increased. The vehicle was taken back to the dealer and the software was reset. The vehicle was repaired, but the failure persisted. The VIN was included in NHTSA campaign number: 16V529000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000. Parts distribution disconnect.

- Burbank, CA, USA

problem #178

Nov 092016


  • 21,626 miles
When slowing for a stop sign the car stalled once 5 days ago but restarted after shutting down and it was fine. Then yesterday morning it stalled 3X before leaving my development. I drove to have the battery checked locally and it was ok. I drove to the dealership who told me the problem was because the oil was low, that these cars burn a quart of synthetic oil every 2000 miles and "when the oil runs low they shut off to protect the car." What?? and how dangerous. I questioned a recall recently received about Jeep stalling while driving and was told it wasn't related. I'm really just in awe and disbelief that this could be a feature that the manufacturer planned for!

- Miller Place, NY, USA

problem #177

Nov 192015


  • 17,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at approximately 25 mph, the engine stalled without warning. The failure recurred five times. The vehicle did not restart the last occasion. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 16V529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. Parts distribution disconnect.

- Port Washington, NY, USA

problem #176

Aug 222016

Cherokee 4-cyl

  • miles
Safety recall listed below. Notified 2 months ago. This can cause a crash without warning! I am not comfortable driving a vehicle that could cause serious bodily injury/death to myself or anyone else. VIN: [xxx] year: 2014 make: Jeep model: Cherokee limited fwd number of open recalls: 1 NHTSA recall number: Opens new window takes away from VIN lookup section> 16V529 recall date: August 22, 2016 manufacturer recall number: S55 summary: The transaxle wire harness on your vehicle may have been built with insufficient wire terminal crimp(s). This may cause an intermittent high electrical resistance in the transaxle wire harness circuit(s). A high resistance circuit(s) in this wiring harness will cause the on-board diagnostic system to set a diagnostic trouble code (dtc). When the dtc is set, the system defaults the transaxle to neutral and the customer experiences a loss of motive power. Safety risk: The loss of motive power could cause a crash without warning. Remedy: The transmission control module (tcm) must be reprogrammed with new software. The new software strategy will eliminate the transaxle shift-to-neutral condition for this issue, place the transaxle in a fixed gear limp mode and illuminate the malfunction indicator lamp (mil) if a high resistance circuit is detected in the transaxle wire harness. Recall status: Recall incomplete. Remedy not yet available information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Houston, TX, USA

problem #175

Oct 242016


  • 48,000 miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to stop the vehicle, the engine and brakes failed, causing the contact to rear end another vehicle. The air bags did not deploy. The vehicle was towed. The contact received chest and hand injuries, which required medical attention. A police report was filed. The manufacturer was made aware of the failure and stated that the vehicle would be investigated. The approximate failure mileage was 48,000. VIN tool confirms parts not available.

- San Dimas, CA, USA

problem #174

Oct 102016

Cherokee 4WD 6-cyl

  • 44,000 miles
Takata recall car bucking when shifting into gear. Also there was a knocking noise when driving at different speeds and when turning the wheel or going over bumps. It got so bad that it sounded like my tire was going to fall off or the underneath of my car. Also my car was shaking when it would hit a bump. There was also a whining noise that would occur when I turned my wheel either way. This problem has been occurring for almost two years now, everytime I brought it back to the dealer they stated that my "car was fine" was not until I brought it to another mechanic that they told me it was my front passenger wheel ball joint. This would occur while the car was on the highway or side roads, as long as the car was in motion. Also my car would have problems when shifting. The car bucked on my on the highway when I was going 65 the car lights started flashing and I got warning lights stating to put car into desired gear, check oil and transmission. I pulled into the break down lane and put the car in park. Turned the car on and off & the same thing happened.

- North Providence, RI, USA

problem #173

Oct 242016

Cherokee 4-cyl

  • 53,553 miles
Vehicle will stall and cut off while driving.

- Fayetteville, NC, USA

problem #172

Oct 102016


  • 30,097 miles
While driving the vehicle, all of a sudden there was a shutdown of the vehicle's computer/electrical system, a loss of any steering control, an immediate vehicle deceleration with no ability to correct by accelerating, and a loss of braking control.

- Sarasota, FL, USA

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