Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.


pretty bad
Typical Repair Cost:
Average Mileage:
52,050 miles
Total Complaints:
223 complaints

Most Common Solutions:

  1. replace TIPM (70 reports)
  2. not sure (68 reports)
  3. replace the totally integrated power module (41 reports)
  4. repair tipm (11 reports)
  5. replaced TIPM (8 reports)
  6. rewire the fuel pump circuit to TIPM (5 reports)
2011 Jeep Grand Cherokee electrical problems

electrical problem

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2011 Jeep Grand Cherokee Owner Comments (Page 1 of 12)

problem #223

Nov 102020

Grand Cherokee Limited 5.7L

  • Automatic transmission
  • 79,901 miles


Car wouldn't start. Had it towed to a dealership where I was told that the spark plugs were bad and needed to be replaced. Also was told that the fuel pump relay needed to be replaced but the parts were not available at the time. A temporary workaround would be used and I would be notified when the parts were available. This never happened. Everytime I called to check up on the parts I was told they were still unavailable.

- jvm45jc, Mint Hill, US

problem #222

Mar 222021

Grand Cherokee Limited V8

  • Automatic transmission
  • 98,177 miles

My 2011 Jeep Grand Cherokee Limited (V8) is having electrical issues. The power button is not reliable anymore and I have to use the key fob to turn the engine on. Even with the key, on multiple occasions (about once every 4 times) the engine will not start from the first try. I have to do it up to 4 times in order for the engine to start. I read about the problem and it is common. The issue is with the TIMP (Totally Integrated Power Module) and it costs $1000+ to replace.

- Ahmad A., Mishref, Kuwait

problem #221

Aug 172018

Grand Cherokee Limited 5.7L V8

  • Automatic transmission
  • 52,817 miles

Car failed to start when it was parked 5 stories below the street. Had to get it towed. Awful experience.

- Juan A., Montreal, QC, Canada

problem #220

Dec 202018

Grand Cherokee Laredo 3.6L

  • Automatic transmission
  • 41,000 miles


Just under 40000mi on my 2011 Jeep Grand Cherokee Laredo. Had the problem: hard to start and fuel pump continues pumping while turning off. Started to happen more frequently.

- Mengkai X., Malden, MA, US

problem #219

Dec 092017

Grand Cherokee Overland 3.6L V6

  • Automatic transmission
  • 61,358 miles

Wipers won't turn off, no turn signals, no horn...It's sad that a car company knows there is a problem and will take car of the issue. That is the world we live in. It's all about them. Hell with the customer. They don't care about the customer or there safety.

- Kevin H., Rome, US

problem #218

Sep 122017

Grand Cherokee Limited 5.7L Hemi

  • Automatic transmission
  • 97,450 miles

Only had this Jeep a few weeks [purchased used] and it said the key was not in the vehicle and the Jeep would not start even though the key was in the vehicle. I attributed it to a low battery in the fob, so I replaced the battery and thought that took care of it. It didn't, happened again. That's when I learned of he Totally Integrated Power Module. The problematic TIPM. Jeep has been my go-to vehicle for 18 years, they need to recall and replace the entire TIPM. They know it is faulty, but they make their customers foot the bill. Not cool.

- Brenda V., Aurora, US

problem #217

Sep 082017

Grand Cherokee Grand Cherokee 5.7L

  • Automatic transmission
  • 73,000 miles


The fuel pump went. Then the whole power module needs to replaced. This is a common theme on these cars and I'm supposed to pay for it? Guess I'll never get another Jeep or Dodge product.

- Paul C., Pembroke Pines, US

problem #216

Apr 122016

Grand Cherokee Limited 3.6L V6

  • Automatic transmission
  • 53,200 miles

We have been having the hard starting issue for several months now. It has been to the dealer 4 times. The first was the relay bypass which temporarily corrected the issue for about 1 year. Now the issue is back and the dealer reinstalled the fix, followed by a fuel system cleaning, and now possibly a fuel pump. They have not mentioned the TIPM which is more than likely the cause. This part is obviously defective and a true recall needs to be performed to replace the badly engineered component. The relay fix is an obvious hack and FCA not owning this issue is irresponsible. I'll update as this plays out, but a new car is now becoming a possibility.

- jeeper1995, Palm Harbor, FL, US

problem #215

Mar 062017

Grand Cherokee Limited 3.6L V6

  • Automatic transmission
  • 102,014 miles

Today, Monday, March th, 2017; I was driving to work; a couple of miles from my house my vehicle stalled without warning. Luckily for me, it was a low-speed area and I was able to stop on the side of the road. My truck did not turn on again despite several attempts. I called a tow and it took it to a shop. I left the truck the entire day. At the end of the day they gave it back to me saying it worked again and that apparently there was a malfunction with the relay system. They said the gas-pump was not working and suddenly when they were checking the TPIM it worked by itself. They could only recommend to take it to the dealer for a more profound check. I recalled I got a CarFAX not so long ago and going back to it I found out about the TPIM failures...

This is a very serious issue and with a very high risk of serious injury to the vehicle occupants. I work in manufacturing supplying parts to different OEM's and in the PFMEA (Potential Failure Mode and Effects Analysis) this would have a severity of 10!!!

I will file all the complaints and will call the NHTS to get my TPIM replaced ASAP! I really hope they can make this quickly. If I can get another car I will do but I will not take my family on the truck for sure.

- julinhoce, Reynosa, Mexico

problem #214

Feb 012016

Grand Cherokee Overland 5.7L Hemi

  • Automatic transmission
  • 48,000 miles

Another 2011 Jeep Grand Cherokee that will stall upon deceleration and turning. Really bad if you live in Colorado and have mountain passes to negotiate.

Update from Jan 6, 2017: Chrysler handled it! They are replacing the TIPM at no charge to me. I believe the dealership had something to do with that as this is the 4th car I have purchased through them (2 Used Jeeps, 1 New Jeep and 1 Used Truck). I did threaten to go somewhere else for service and I would have.

- Kathleen O., Colorado Springs, CO, US

problem #213

Aug 222016

Grand Cherokee Overland 5.7L Hemi

  • Automatic transmission
  • 46,000 miles


Issue 1 - Car would crank, but sometimes wouldn't start. Recall, external fuel pump relay replaced. Problem fixed.

Issue 2 - Passenger side window, stops 4 times when going up or down. Replaced regulator while under warranty. Same problem, same window, out of warranty now dealership says I need to replace the motor. Total 412.00.

Issues 3 - Lock doors, walk away, lights flash doors unlock. I can't count how many times I have walked up to my car in the driveway, parking lot etc to discover the doors are unlocked.

Issue 4 - Malfunction light, comes on intermittently. At one point stayed on 3 weeks.

Issue 5 Hit start button, every idiot light and windshield wipers come on, car will not crank. Usually when I hit start 2 or 3 times the lights and wipers stop turning on and the car will start. Recently car, while warm, did not start for 3 hours. When it did start, malfunction light remained on. The following day the car started, malfunction light was still on and I took it to dealership. Due to back up of similar electrical problems it was 5 days before a tech checked it out. Tech reports no error codes and malfunction light has gone out.

Issue 6 - Back right shock is noisy. Tech recommends replacement but shock in on national backorder and they have no idea when part will arrive.

Issue 7 - While on lift to check shock the discovered rack and pinion starting to leak and sway bar has play. Cost to repair 2500.00.

Issue 8 - Visor recall. It has been over a year, but every time I take the car in they don't have the part or not the correct color.

- John M., Houston, TX, US

problem #212

Feb 092016

Grand Cherokee Laredo 3.2L V6

  • Automatic transmission
  • 95,000 miles

I had the fuel pump replaced but am just finding out that the TIPM is the real problem. I never had a recall notice.

Update from Feb 22, 2016: Received recall notice the following week. I submitted a reimbursement request to Chrysler, which they denied. Now the fuel pump that I had replaced would not shut off when the car is turned off. This drained the battery. Chrysler will not provide a loaner vehicle nor will they reimburse. The part is on back order for the next 4 weeks and the first available time they will replace the correct part is next month.

- Michele C., Jonesboro, GA, US

problem #211

Aug 312015

Grand Cherokee Overland 5.7L V8

  • Automatic transmission
  • 47,500 miles

Enjoyed my used 2011 Jeep Grand Cherokee Overland purchased with only 40,000 miles for less than a year when I received 3 recall notices. One was labeled P54, and said "The Totally Integrated Power Module (TIPM) on your vehicle contains an internal fuel pump relay that could operate intermittently or fail without warning. An intermittent or failed fuel pump relay could cause the engine to stall while driving and cause a crash without warning." So I take my Jeep to closest authorized service 40 minutes up the road and waste a day getting my recalls dealt with. This was mid March...

Less than 6 months later I get a frantic call from my wife. She was driving the Jeep when the engine stalled while driving (almost) causing a crash without warning. She was luckily just able to get it out of rush hour traffic without incident. I say luckily because there was no power steering, power brakes, and our one year old child was in the car. To say she was in a panic is an understatement.

Getting the kid out of the back seat was a whole new endeavor, as the doors were locked and the car could not receive any power. One sweaty child rescued from the back seat, one argument with my wife, one fantasy football draft missed, nine days without my Jeep, $120 tow bill, and $1,169 service bill later for new TIPM, and we are whole again.

Jeep takes the stance that they did their part by replacing the internal fuel pump relay. I would argue they should stand behind their products, and reimburse me and the many other consumers who have suffered due to this faulty part.

- Todd S., Austin, TX, US

problem #210

Jul 142015

Grand Cherokee Limited 5.7L

  • Automatic transmission
  • 43,843 miles

The car would not start and shut down several times. Scary could have crashed.

- Teresa F., 33629, FL, US

problem #209

Sep 012015

Grand Cherokee Laredo 3.2L

  • Automatic transmission
  • 53,131 miles

Very frustrating, car won't start randomly, then it seems fine, then won't start again

- Jacy C., Milford, CT, US

problem #208

Jul 062011

Grand Cherokee Overland 5.8L Hemi

  • Automatic transmission
  • 4,207 miles

Purchased brand new 2011 Overland. 3 months later, driving down the road and the vehicle just shut off. Nothing on the Jeep would work but we were lucky to get to the side of the road. Waited roughly 10 minutes and the Jeep started back up again. I was able to get it to the dealership and found out the TIPM was the issue. They stated the positive battery cable to TIPM was loose. They fixed this and it worked fine after, still I should have seen the writing on the wall.

- davemsc, Mt. Pleasant, SC, US

problem #207

Jul 062015

Grand Cherokee Laredo 3.2L V6

  • Automatic transmission
  • 65,000 miles

Having constant problems starting my Jeep Grand Cherokee 2011 Laredo. A Mechanic said is a tipm problem. Please call me to get a recall.

- Anthony L., Valley Stream, NY, US

problem #206

May 272015

Grand Cherokee Laredo 3.6L V6

  • Automatic transmission
  • 44,621 miles

Jeep wasn't starting up sometimes. Found out about the P54 recall for the fuel pump. Took it in, they 'did service', went to pick it up and the POS didn't start at all. They looked at it again and determined the TIPM needed to be replaced completely for $1300. WHY GOD WHY.

Update from Jul 15, 2015: update: I called Chrysler's recall center about the issue. They said to go ahead and get it fixed and submit the novice for reimbursement. YAY! So I went forward and had the dealership replace it. Today I get a call from Chrysler and the woman said they will not reimburse me. NOOOO! This is why:

The dealership did the work for the recall. The vehicle started for them, they moved the vehicle and the work was complete. The Jeep's issue with the TIPM was a separate issue because "things sometimes break". YOU HAVE TO BE KIDDING ME. You messed with it, made it worse, but NOPE.. "things sometimes break".

- Tim M., Orlando, FL, US

problem #205

Apr 222015

Grand Cherokee Special Edition 3.2L V6

  • Automatic transmission
  • 47,000 miles

My 2011 Jeep Grand Cherokee was a Birthday gift, but my husband (who surprised me with it) hates my Jeep because of the issues we have with it. We received the "car fax" when we signed paperwork and it said "electrical issues." When we asked what that was about, the dealer said "oh, could be anything from a light bulb to needing help programming the radio." (In hindsight--shoulda ran!) 2 months later, the thing would beep at me and say "key has left the vehicle" while driving down the highway. Took it in several times and they would replace fob batteries, reprogram key fobs, or replace key fobs and reprogram. This went on forever until they replaced and reprogrammed both key fobs.

In October 2013, I took it in for an oil change and mentioned the Bluetooth has never worked and the previous issues with key fob notifications. The new dealer checked into it and ordered a new hands free module. Bluetooth worked and no issues with "key fob notifications." I thought this was the answer to all of the issues.

Fast-forward to October 2014 when my girl would not start. Took it in and they determined it to be the fuel pump relay and replaced it weeks later when the part came in--cost to me $434. 2 days later-literally, we received the safety recall for the TIPM and called service dept to see if these two were related-indeed they were. We called Chrysler and were able to receive reimbursement of $434 and they said to have the recall done to clear the recall for the vehicle.

Things were great, until this week (4-5 months later). My son got out of the car at school, closed the door, and "ding-key has left the vehicle." Now it says it as often as it did when we first bought it.

Is this problem different than the TIPM issue or are they related? Is there a permanent fix for the "key has left the vehicle" warning? I worry that this is going to be a vicious cycle and if it is, I'm getting rid of "my girl."

This is my 3rd Jeep--I love them, but this issue has me second-guessing the product.

- Melissa H., Menifee, CA, US

problem #204

Apr 022015

Grand Cherokee Overland 3.2L V6

  • Automatic transmission
  • 47,742 miles

It all started one day when I opened up my drivers door and the interior lights flickered.

Then while driving at night I noticed the knob/dial used to turn on your Headlights, Fog Lights, Parking Lights etc etc etc... was pulsating... By pulsating I mean the illumination part above the knob/dial was flashing continuously - bright - dim-- bright - dim -- bright -- dim.

The following day I discovered NONE of the controls on the left side of the steering wheel worked. I could Not use the controls to change channels on my radio or increase / lower the volume...I could not use the telephone hands free controls when trying to make a phone call... Nothing on the left side of the steering wheel worked. The controls on the right side of the steering wheel worked fine.

A day or 2 later I discovered the controls on the Right side of the steering wheel had also Stopped Working, and my Horn also did not work.

About 1 day later I discovered All of the interior lights inside the vehicle stopped working. Regardless of what car door I opened --- None of the interior lights came on -- So I tried to turn them on Manually --- But they would not work.

On this same day one of the dash board Idiot lights come on.. indicating that my Traction Control was Off... The idiot light was a picture of a car with two squiggly lines behind it.... I tried pressing the Traction Control Button on the dash board panel alongside the steering wheel heater button... But it would not turn off.

Fortunately I already had an appointment scheduled for April 2nd at "Milford Auto Group Inc" to have Recall work completed on the Brake Booster and the Fuel Pump Relay.I have been dealing with "Milford Auto Group" for several years and have purchased 2 brand new vehicles from them.... I am extremely Happy with my Local Jeep Dealer.... They are really good / nice people. (they did not build my car... so my issues are Not with them)

Anyway -- On the Morning of April 2nd -- I got into my car to bring my vehicle in for service.As I started my vehicle --- My windshield wipers came on even though it was a dry clear sunny day.I tried to turn them off -- But they would Not turn off.....I tried squirting the windshield washer fluid --- but it would not squirt (yes reservoir was 3/4 full - I checked) My Rear Window Wiper However,,, would NOT turn on.... even though I tried to turn it on several times. (I was just curious to see if it would work..) I also had NO turn signals.They would not come on no matter how many times I flipped the lever up or down.My Headlights also came on and I could Not turn them off either...I drove 34 miles to my Jeep Dealer... and neither the Windshield Wipers or Headlights would turn off.

I had to leave the Vehicle with them as it was Not something they could fix while I waited.

They called me on April 4th to say my vehicle was ready..When I arrived I went over the repair paperwork and it showed the Service Tech REPLACED -- TOTALLY INTEGRATED POWER MODULE (part # 68244852AA) Cost for part $882 + $210 labor + $72 state tax

In Addition the Service Tech REPLACED --- STEERING CONTROL MODULE (part # 1HE80HL9AF) Cost for part $475 + $210 labor + $45 state tax

Today is April 5th...I did Not have any issues driving home from the Jeep Dealer after the Repairs were completed... So --- My Jeep which only has 47742 miles on it... is now operating the way it SHOULD BE.

I am Extremely Upset / Annoyed / Displeased / etc etc etc... With Chrysler.... for the POOR QUALITY of the Parts they used when Building My 2011 Jeep Grand Cherokee Overland....It Cost Me $1894 to have my vehicle fixed.... and these problems should not have occurred on such a new vehicle.

If My Jeep was 10 years old and had 150,000 miles on it... I would be more understanding about parts wearing out or going bad..... BUT being a 2011 with only 47,742 miles on it.... These Issues / Defects should Never have occurred....

In reading many of the other comments written here by other 2011 Jeep owners... It appears I am NOT the only one who has had these DEFECTS.... There are Quite a few ... AND Maybe ...NHTSA & Chrysler should classify this as a RECALL ITEM just as they have done with 3 other items that have plagued the 2011 Jeep Grand Cherokee Models.....

I hope my information will Help someone else who may be experiencing similar problems with their Jeep Vehicle...

Tomorrow --- I will be Contacting the Chrysler Corporation to file my complaint with them & seek reimbursement for the Money that it cost me to repair my vehicle...

Thanks for letting me tell my story.....

- mcneilct, Southbury, CT, US

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