I own a 1996 Lincoln towncar VIN [xxx]. on Saturday 7/9/2011 my brake lines broke and my brakes failed in rockwood, tn. Fortunately I was able to safely drive the car to a safe place where I had a friend patch the lines with rubber hoses and was able to again use my brakes. I discovered that Ford has issued a recall for certain towncars #79493 4/7/1998 for brake line replacement. I went to 2 Ford dealerships and was told this recall didn't cover my car. I feel this recall should cover my car because the same defects on the towncars covered are present on my towncar and caused the brake lines to break. I am asking Ford to authorize me to receive the same protection afforded the owners of the covered towncars and cover my repairs at one of my local Ford dealerships. I called the customer relations center on 7/12/2011 and was given a case number [xxx]. I called again on 7/13/2011 and was told the recall didn't cover my car. I am only asking for the same treatment afforded many other covered 1996 towncar owners under this recall! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Cookeville, TN, USA

Brakes failed - due to severe corrosion on brake lines (right front). Second occurrence different brake line(rear). Also occurred on my neighbors 1996 Lincoln Town car (rear brake line) both cars are available for inspection. Serious accident avoided by using emergency brake.

- Little River, SC, USA