really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
5 / 4
Average Mileage:
19,043 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Nissan Quest body / paint problems

body / paint problem

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2004 Nissan Quest Owner Comments (Page 1 of 2)

problem #30

Jun 262009


  • Manual transmission
  • 53,214 miles


The contact owns a 2004 Nissan Quest. On 4 separate occurrences, when the consumer pressed the key fob to open the passenger door, it would malfunction and close without warning while passengers were attempting to enter the vehicle. During the 4th malfunction of the door, the consumer was standing outside the vehicle bending over the passenger car seat, when all of a sudden she heard a ball bearing fall inside the wall of the van and rolled one half inch and then the door began to close. The door hit the consumer on her left hip and advanced her pelvis to the right and continued closing until her back right upper thigh made contact with the D-ring in the door frame. The door continued to close pressing her thigh even more. The door malfunctioned again by not sensing the consumer's presence in the door jamb and automatically retracted the door. The consumer placed her left shoulder on the door and pushed as hard as she could until the door retracted in manual mode. The consumer sustained a bruise to her skin and muscle of the back oh her right upper thigh. Updated 08/11/09.

- Herndon, VA, USA

problem #29

Jun 012008


  • 69,000 miles
In December of 2006 we purchased a 2004 Nissan Quest SE. The first year was not entirely trouble free, the drivers seat would self adjust while driving. The dealer fixed it no charge. The in December of 07 the trans went out, again the dealer covered it at no charge, gave us a loaner and were done within a week. Except for the inconvenience of not having our van we were fine until now!!! in June of 08 we were going for a Sunday drive and the van just died in the middle of the street. Nothing would work nothing, no power anywhere. We called road side and all they could do was tow us to al piemonte Nissan in melrose park, il. The following Monday, the dealer calls and tells us the ECU is burnt out, and has some corrosion. It's covered under warranty so no need to far right!!! a week later we finally get a loaner, ok not too bad. Two months go by and we finally have word that we have a date when the part will arrive!!!!! the part gets installed but the van runs like crap "omg you mean they actually tested it"!!!! they now are replacing a cracked distributor, god only knows how that happened!!!! the dealr does not charge us for that, but the van still runs like crap so now they have to replace three of the 6 coils and well we had to pay over $800 bucks for that. Totally not expecting that we had to charge it, putting us in the hole even deeper. You know we haven't spent alot of $ on this car but for a 4 year old car it sure has had alot of major components replaced. The the freaking dealer doesn't test the car, so we leave and the remotes, doors, sunroof, windows don't work. The center counsil is falling apart and they didn't even clean the !@#$% car. I take it back, rip the manager a new one, he gives me a loaner again and I'm back the next day to pick up my van, now they clean it. It's been a few weeks now and the van is fine but I often think what would have happened if it broke down in the middle of the interstate!!!!!

- Melrose Park, IL, USA

problem #28

Jan 272008

Quest 6-cyl

  • Automatic transmission
  • 65,000 miles
Numerous complaints with vehicle /sometimes no power ( is an issue on the freeway) turn engine off and restart car runs fine most times"?" engine crank position sensor replaced with 70000 miles on the van / door recalled, fixed now acting up again / radio sometimes comes on with no sound, fixed at 30000 miles now once again a problem.. dealer tries to help but Nissan absolutley no help. Numerous calls to the factory customer rep, told that due to the fact problems do not occur at the dealer Nissan not responsible. Nissan customer rep took 3 weeks to call me I made calls every day, finally cought him.

- Independancve, OR, USA

problem #27

May 012005

Quest 6-cyl

  • Automatic transmission
  • 20,000 miles


The contact owns a 2004 Nissan Quest. The rear driver side sliding door closes by itself. The vehicle was taken to the dealer on several occasions. Initially, the contact was informed that nothing was wrong with the sliding door. Next, she was informed that the vehicle was out of warranty. She was then informed that the door bar was bent. The dealer repaired the door, but it never worked properly. Occasionally, the door would not close at all. While attempting to close the door, it would drop to the ground and received scratches and dents. She has been manually closing the door because it would not close with the remote. The purchase date was unknown. The current mileage was 68,000 and failure mileage was 20,000. Updated01/02/08

- Errien Spring, MI, USA

problem #26

Jun 182007

Quest 6-cyl

  • Automatic transmission
  • 24,280 miles
2004 Nissan Quest sl van, passenger side power door, closing on its own and failing to sense an obstruction (in this case, my child). My wife had to physically throw herself against the door to stop it from crushing our son. The dealership has refused to pick up the vehicle as of yet.

- San Jose, CA, USA

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problem #25

Aug 032005

Quest 6-cyl

  • Automatic transmission
  • 42,000 miles
The contact owns a 2004 Nissan Quest. The contact stated that the vehicle's side electrical sliding door opens and closes automatically. The doors on the vehicle will also occasionally fail to open. The door will open so that a passenger may enter the vehicle, then the door will close before they are completely inside the vehicle. The vehicle has been taken to the dealer approximately six times and the dealer changed the sensors and readjusted the doors. The door continues to not work properly. The vehicle is part of recall # 04V186000 (latches/locks/linkages:doors:latch), but the failure persists. The current mileage is 70,000 and failure mileage was 42,000. The consumer stated battery weak, dealer replaced battery. The consumer stated slow leak in tires, the dealer replaced all four tires. The dealer stated there was a recall on 2nd row seat, dealer stated parts are on special order. The consumer provided a copy of vehicle repairs. The wiper blades were replaced. Updated 07/10/07

- N. Windham, CT, USA

problem #24

Aug 152006

Quest 6-cyl

  • Automatic transmission
  • miles


- the contact states that his sliding doors will not close on his 2004 Nissan Quest van. The contacts states that this happens in all types of weather conditions. He has taken this vehicle into the dealership several times. To no avail the problem has not been corrected.

- Blossvale, NY, USA

problem #23

Jul 052006

Quest 4-cyl

  • Automatic transmission
  • 38,000 miles
The automatic sliding side door on my 2004 Nissan Quest van closes suddenly and without warning -- pinning the person entering/leaving the vehicle, or the person who is leaning into the vehicle between the door frame and a continuing-to-close- door.

- North Port, FL, USA

problem #22

Apr 042006


  • Automatic transmission
  • 13,100 miles
2004 Nissan Quest SE with a manufacture date of 03/29/04 just spent 30 total days in the dealer's shop while certified Nissan service personnel and the Nissan tech support people worked to identify the cause and correct rattling sliding doors that opened while the vehicle was operating at 45 mph without warning: Doors that open and close continuously while parked until the battery is dead; and doors that once they get to full open status begin to close without warning and are unstoppable. I use three car seats in my van and doors that open while in motion are very frightening to everyone but sliding doors that shut while little people are climbing in and out with not way to stop them is more of a life safety issue. I was told my vehicle was not part of the door recall 04V186000 because it was manufactured after they corrected the problem."?" I will update when problem is corrected.

- Mendham, NJ, USA

problem #21

Jun 012004

Quest 6-cyl

  • Automatic transmission
  • miles
Grinding noise upon initial start of day and several failures upon initial start; sluggish and feels like it'll cut off on incline and acceleration. Upon several complaints when auto was a few months old regarding not going into gear and slowing, Nissan put in some computer chip relating to the transmission. They claimed they could not duplicate problem and slowing probllem continues. Also problems with defective interior equipment such as middle row side lights falling out recessed housing, no tension in arm rests, skirts on middle seats don't stay attached, middle pass side door hard to open, rubber on door pulling apart, middle door, drivers side, looks off track, etc.

- Marietta, GA, USA

problem #20

Mar 192006

Quest 6-cyl

  • Automatic transmission
  • 2,000 miles


: the contact stated there are multiple problems associated with the vehicle. First being, the brakes made a noise when applied. Second, while attempting to accelerate, the transmission remained in third gear. This would not allow the vehicle to accelerate properly, at any speed. Thirdly, the sliding door on the passenger's side opened while driving. The contact was able to close the door, although it took much force to do so. Lastly, the driver and passenger side vents had hot air flowing through them. The temperature gauges were adjusted; however the hot air still flowed. As a result, the air conditioner was turned on in order to maintain a comfortable temperature. The vehicle was taken to the dealer numerous times for inspection and solutions to these problems; however the problems could not be duplicated.

- North Babylon, NY, USA

problem #19

Mar 022006

Quest 6-cyl

  • Automatic transmission
  • 150,000 miles
: the contact stated while pressing the button to close the automatic sliding door, the door hit a passenger. The dealership was alerted. They determined it was the way the vehicle was manufactured. The manufacturer was alerted however no repairs were made. Updated 05/04/06.

- Billerica, MA, USA

problem #18

Feb 282006

Quest 6-cyl

  • Automatic transmission
  • 10,722 miles
: the contact stated the automatic sliding door was inoperable and had to be opened manually. Also, the door made a ticking noise while driving. The door now opens correctly, but the dealership was unable to get rid of the noise.

- Tracy, CA, USA

problem #17

Sep 112004

Quest 6-cyl

  • Automatic transmission
  • miles
Sliding doors rattles and noisy. Third seat windows when open rattles and noisy. Rear windshield wiper does not clean.

- Hilliard, OH, USA

problem #16

Jan 102006

Quest 6-cyl

  • Automatic transmission
  • 0 miles
I wanted to notify you of the defect in the power door mechanism of the 2004 Nissan Quest sl. My VIN number is [xxx]. I have taken it to porter Nissan dealership in newark, de to be fixed on at least three different occasions since it was purchased and it still malfunctions. I have also raised concerns about the safety of this mechanism with the dealer on many occasions. I believe the defect is 2 fold. 1. inconsistent closing: When a button is pushed to close the door, it does not always close. It goes to about 6 inches from closure and then backs open. This gets to be very frustrating. 2. more dangerous is the fact that the sensor does not work properly when the button is accidentally pushed and someone is in the way. The door proceeds to close despite an obstruction and requires tremendous force to open again. Both my husband and I have been caught in the door. Last week my husband hurt his back trying to force open the closing power door. This problem has existed since we purchased the vehicle and I believe that it is a serious safety concern. Most importantly, I am worried that it can hurt one of my children who won't be able to push it open with force. I am writing this in hopes that this gets addressed quickly. I have tried calling Nissan and their message simply says that they are too busy and to call back later. Updated 07/17/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Newark, DE, USA

problem #15

Nov 112005

Quest 6-cyl

  • Automatic transmission
  • 54,500 miles
The power sliding doors in my Nissan Quest 2004 require a very strong force to stop them once they are activated to close. My 4-year old son got hit by it on Nov 11, 2005 and almost got stuck between the door and the door frame. I have in many occasions being hit by the doors on the way to closing and only a very strong resistance can stop them. I have talked to the dealer and they referred me to Nissan but no one has an answer on the problem other than saying that yes the force required is very large. Isn't that a very serious safety issue" shouldn't the power sliding doors, like the door of elevators, have a safety specification to ensure that they close at the slight use of force" minivans are used by many families with kids. I see that as a serious problem. Luckily no one got hurt this time.

- Mpls, MN, USA

problem #14

Sep 152003

Quest 6-cyl

  • Automatic transmission
  • 444 miles
Nissan Quest 2004 service engine soon light on and problems with steering. The service engine soon light had come on 3 times, creaking was felt in the steering wheel and or the front end, sounds were heard coming from the engine compartment, computer tire monitor indicated a flat tire and or low tire pressure during cold weather, the vehicle would run for five minutes then go up to 4 degrees higher (over inflated), when the weather was warm, the setting would then be above 40 psi which was dangerous to drive if not adjusted (incorrect results on the display), SRS light had come on after recall campaign #04V103000 was performed, driver's side power window was intermittent, sliding doors made loud bump noise when opened all the way, especially on inclines, heat outlets located on the floor behind the first row seat can't be controlled by the passenger rear controls, the dome lights were not working, the door rattled, the drivers side front window would not move, the window switch has an open circuit, the vehicle was jerking upon acceleration at 30 mph, rear heater was blowing cold air, there was a heavy grinding noise when the vehicle was first started after sitting for more than one hour along with the power steering, transmission fluid leaked a reddish/purple fluid on the garage floor, the interior lights were inoperative and there was an evaporation leak.

- Laurel, MD, USA

problem #13

Dec 102003

Quest 6-cyl

  • Automatic transmission
  • 4,000 miles
The automatic power sliding door would not reopen as the passengers were getting into the vehicle. The door sensor failed to reopen the door. The vehicle had been to the dealer on four occasions and various repairs were made, but the problem recurred. The dealer suggested that there was no adjustment available for the automatic reversing mechanism. The consumer stated that the higher on the door one's arm, hand and shoulder would make contact, the harder it was to reverse the door.

- La Grange Park, IL, USA

problem #12

Nov 302004


  • miles
2004 Nissan Quest power sliding side door smashed child's hand. The door neither stopped nor retracted, but shut tightly and completely on child's left hand. The vehicle was taken to the dealer who explained that the door worked fine and blamed to consumer for not keeping the child hand away from the closing door.

- Jasper, AR, USA

problem #11

May 262004

Quest 6-cyl

  • Automatic transmission
  • 3,502 miles
Vehicle stalls, sometimes it will not start. Vehicle has been serviced numerous times, and a sensor was replaced. However, the problem recurred. The drivers side front and back door both squeak and rattle and are difficult to open and close. The transmission sometimes does not shift and has no acceleration.

- Baldwinsville, NY, USA

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