CarComplaints.com Notes: The 2012 Nissan Quest is great in terms of low complaints, but it also has an abysmal crash test rating for one very common type of impact.
The IIHS' "small overlap" crash test rates the vehicle's ability to protect front seat passengers when the car is impacted across 1/4th of the front bumper.
This mimics hitting a pole, or an off-center crash into another car — more common in the real world than a full frontal head-on crash.
See our crash test page for the detailed results — As you can see from the IIHS' crash test video, the Nissan Quest does not protect intrusion into the passenger space & major injury to the front seat passengers is likely.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
62,370 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard on my 2012 Nissan Quest S is splitting at the edges leaving a gap between 1/16-1/32 wide. The area around the passenger air bag is now outlined and I am concerned it my effect the air bag. This started about a year ago and is getting worse.
Front sun roof exploded, showering glass over the roof. Driving on a smooth city street at 35 mph. No other vehicle or person in the vicinity, and nothing overhead. Temperature near freezing and spitting snow. The local Nissan dealer accepts no responsibility.
On 8/7/17 my wife was hit in the left side of her eye/head area by the passenger side sliding door while she was trying to get our 2 year old son out of the car. Our car was parked in our driveway. She went inside our home to get a bag for a beach day with our 5 children, but after a few minutes, she didn't come back to the car. I went inside with our children to find out what she was doing, and I found her on the floor, head down, with a pool of blood behind her head, and she was unconscious. I called 911 and my son began cpr, as she had foam coming from her mouth. My son after numerous continuous pumps to her chest, around 5 minutes, she finally took a breath. When the paramedics arrived, they took my wife to the hospital where she continued to have a very hard time breathing and upon arrival to the hospital, she was intubated with a ventilator to help her breath. Tests revealed she had a brain hemorrhage and several lacerations to her head. She was kept in the hospital for 11 days, and was discharged home to bed rest and gradual walking with the help of a physical therapist, nurse and occupational therapist. We have 5 children, all of whom can be hit by the sliding door if the electrical button is pushed on. We now leave that button off, as we fear they will also get hit by the door, as the sensor does not work if something or someone is in the door.
Our ac quit working and we were informed that the ac lines had holes in them due to corrosion. This is absurd for a vehicle only three years old. Repair estimate is $1700 due to the fact that they have to drop the subframe in order to access the corroded lines. Clearly this is a vehicle defect and Nissan should take responsiblity for the substandard material used in these lines. We appear to be the second consumer reporting this issue on this site.
May 2014, I had a wet driver side a pillar that was leaking. Nissan attributed it to a defective sunroof with a crack. The headliner, subwoofer and amplifier were replaced. On July 10, 2015, I took my car to a flagship carwash. After my car was washed I noticed water on the right side of the rear sunroof and on the headliner in the rear of the vehicle on both the right and left sides of the car was wet in all the above noted locations. My radio also stopped working. Nissan had my car for five days and said they could not recreate the leak or determine what was wrong with the radio. They would not look at the radio as it was not under warranty. I took my car to a local radio repair shop and they discovered rust behind the panels in the rear of the vehicle, in the cargo area and 2 inches of water under my cargo area. Vehicle was purchased Feb 2013 new.
Our vehicles air conditioning pipes have corroded through to the point where the line has holes in it. The repair is $1,200 which is extreme for a vehicle that is only three years old and has only seen 2.5 winters. Our other vehicle has seen five winters and has been driven in the same conditions has has not one bit of rust on it. The vehicles construction or defective parts must be the cause of the failure and Nissan should claim responsibility for this.
A D V E R T I S E M E N T S
- Cocoa Beach, FL, USA