This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Took my vehicle for oil change and was advised that the frame was badly rusted and should take vehicle to Toyota immediately. Toyota indicated that no recall was issued for this year model vehicle and nothing could be done. So I have a mechanically good vehicle that I can not use due to rusted frame.
Frame rust issues. My frame has been rusting away for the entire time I've owned it, and it isn't getting any better. The passenger inside frame rail is rusted from the rear lower control arm mount to the cross member mount midway down the frame. The driver inside frame rail is rusted at the lower control arm mount as well, and slightly in front of it. When I purchased the vehicle I noticed a slight pit, and didn't think anything of it. Over the next year that pit got bigger until there was a large opening that you could fit two hands inside of.
The contact owns a 2001 Toyota 4runner. The contact notice that the front and rear bumpers were covered with rust in March 2007. He took the vehicle to the dealership and the dealer told him that the road salt caused the bumper to rust. He called the manufacturer and filed a complaint with a representative. The vehicle had not been repaired at the time of the complaint. The current mileage was approximately 66,000. The failure mileage was approximately 40,000. Updated 04/12/10.
- Newton, MA, USA
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- Marshfield , MA, USA