really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2012 Toyota 4Runner seat belts / air bags problems

seat belts / air bags problem

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2012 Toyota 4Runner Owner Comments

problem #1

Jul 122014

4Runner 6-cyl

  • 16,400 miles


I was first one waiting at the light, traveling eastbound on butler/airport rd. When the light turned green, I proceeded through the intersection. When I was about halfway to three-quarters through the intersection, I noticed a MINIcooper approaching rapidly, heading northbound on shute rd. I knew she was going to hit me, so I attempted to swerve left to avoid a high impact collision. I didn't hear her brakes until the point of impact, she T-boned my 4runner hitting me in the rear passenger side near the wheel well. My 4runner than tipped and rolled upside down. I waited until the 4runner stopped moving, unbuckled the seat belt and flipped over to the ground (now the roof of the vehicle). I looked at the window and attempted to pull/push the side curtain airbag out of the way, I even tried kicking it a few times, but it was still inflated and wouldn't budge. I remembered that I kept a pocketknife in the center console. I looked for it, and saw it on the ground. I got the nail file section open, but that didn¿¿T do anything to the airbag. I then heard someone outside the vehicle shout ¿¿help is on the way, they¿¿ll get you out¿. I asked her if she could help me cut the airbag, and handed her the knife through the gap between the airbag and the car frame. She tried to cut the cord that connected the airbag to the car but that didn¿¿T work, so I told her just to slit the bag itself. She was able to do that, and helped me get out of the vehicle. I took pictures of the vehicle overturned a few minutes later, and the passenger side airbag was still inflated. I can provide this picture upon request. The vehicle was totaled, and is now property of state farm, claim #[xxx]. my concern is that if there was a vehicle fire and I did not have a pocket knife, I would not have been able to exit the vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hillsboro, OR, USA

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