This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Toyota 4runner SR5. The contact stated while driving 30 mph, when another vehicle failed to stop on a red traffic light, causing the contact to impact the vehicle. Air bags did not deploy. The contact sustained neck, should and back injuries. The contact did seek medical attention as well as was sought physical and chiropractic therapy. The contact stated the other vehicle was totaled but was unaware if anyone was injured. A police report was filed. The vehicle was towed to a collision shop to have repairs completed. The contact called local dealer northtown Toyota (1135 millersport hwy, amherst, NY 14226) were made aware of the failure. The vehicle had not been diagnosed as of yet. The contact received notification of an unknown NHTSA campaign number 4 months after the accident. The manufacturer had been informed of failure. The failure mileage was 48,000.
Takata recall. The contact owns a 2015 Toyota 4runner. The contact received notification of NHTSA campaign number: 19V005000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Price Toyota (168 N dupont hwy, new castle, de 19720, (302) 257-2423) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Middletown, NY, USA
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Takata recall. The contact owns a 2015 Toyota 4runner. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dhc Toyota of miford (300 fortune blvd, milford, MA 01757, (508) 422-0159) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Needed to use my horn when someone drifted into my lane on the interstate. The horn did not work. I could not honk to inform that driver to stay in his/her lane. Afterwhich, I took it to my Toyota dealer. They diagnosed and discovered the spiral cable had an open circuit. They replaced the spiral cable assembly. From what I remember they told me this cable assembly carried wiring for cruise control, air bags, horn and something else. I do not recall the fourth item.
Clock spring in steering wheel not working.no horn, no airbag.I called Toyota 1-800-331-4331 talked to dominic he said they can not do anything for me.
Not sure. Wife was driving 2015 4runner into parking lot at low speed and it jumped a tree. Not at all saying it is a Toyota issue - just to be on safe side reporting. Air bags did not deploy. Understanding is it just ended up there when she was parking. Epic photo - all the same - worth documenting. She advised she was stopped or just stopped prior to the tree-climb. Pax side was daughter and taking her in for medical today due to complaints of pain and weakness. Police came but did not issue report.
Letter from senator grassley on behalf of constituent re 2015 Toyota 4 runner subject to recall notice and no settlement. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Takata recall: Conflicting information for determining if vehicle is subject to recall. Called auto airbag settlement center and they said aforementioned vehicle was subject to recall and dealers may not yet be aware or have info to call in vehicle. Called dealer and service rep. Indicated they had not notice my vehicle was subject to recall and they could do nothing. This website did not recognize my VIN number when put in at the start, calling my VIN entry as invalid. Within this claim form it recognized my VIN number as valid!? I am unable to determine if vehicle is subject to recall and no notice has been sent to dealer. Meanwhile my family may be subject to serious injury or worse because I am unable to determine if it will be recalled, and when. The whole process overlooks the fact that we do not have total control over the actions of other drivers, and may become involved in an accident. The recall process again represent the concern for the companies involved and not for the safety of the individuals.
The contact owns a 2015 Toyota 4runner. The contact stated that while stopped at a stop light, the vehicle was rear-ended by another vehicle. The front passenger side seat belt failed to retract causing the contact to lunge forward. The air bags did not deploy. A police report was filed. The passenger sustained face, neck, shoulder, and head injuries that required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.
The contact owns a 2015 Toyota 4runner. The contact stated that while attempting to make a right turn, another vehicle failed to stop for a red light and crashed into the driver side of the contact's vehicle. The contact mentioned that the air bags failed to deploy. A police report was filed. The contact sustained injuries to her shoulders, neck, back and knees which required medical attention. The vehicle was towed and it was unknown if the vehicle was diagnosed or repaired. The manufacturer was made aware of the failure, who stated that they would send out an engineer to diagnose the failure. The vehicle was not repaired. The failure mileage was 7,000.
Vehicle is brand new with 600 miles on it. Wife driving at speed of 40 mph, major side impact damage with over $9000 damage and side air bags did not deploy.. wondering why??
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- Phoenix, AZ, USA