This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was being driven on beltway and suddenly lost all power, braking, and steering capabilities. Emergency brake was used to stop vehicle. Vehicle was not able to be restarted. Phone attached via cigarette outlet was zapped. Manufacturer has failed to assume any responsibility customer has endured due to this total vehicle malfunction.
Purchased vehicle brand new with 18 miles on it. I get it serviced like clockwork and have never missed a maintenance appointment. A little over a week ago, the electrical locking system on the drivers side door stopped functioning. Toyota is telling me that there are no recalls and it will cost me almost $1000 to repair. Now, the electric locking system for the passenger side door is not working and Toyota is still saying it is nothing they can do because there is no recall and the vehicle is no longer under warranty. This is not acceptable. One minute the locking system was working with no obvious signs that something was amidst, then all of a sudden, my 4 runner doors are not locking. Now the cost is double and they are saying that the other doors will soon follow.
- Lakeland, FL, USA
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- Baltimore, MD, USA