CarComplaints.com Notes: The 2010 Highlander's rear liftgate thinks it's open when it's closed and then once it's actually open, you might not be able to shut it again. Remember folks, if your liftgate is stuck open for more than 4 hours, consult your mechanic.
3.1
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,416 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sun roof glass exploded while driving on a highway at about 60 to 65 miles per hour. We had the sun shade closed so we did not know the sun roof glass had exploded. Pulled off the road, no other car or truck was near us, and discovered the sun roof glass had exploded and glass was prevented from entering the passenger compartment because the shade was closed. Went to a Toyota dealer about 10 miles away and they said it was probably caused by a rock. I said no one was near us, front or back, and they said we might have had a chip in the sun roof glass from before this happened. It was a nice day, no rain, not too hot, around 65 degrees, comfortable, sun was out. They taped the glass that was still together so we could drive home and have it repaired. They did not have the glass and would take several days. This happened in July, 2012.
The contact owns a 2010 Toyota Highlander. The contact stated that the passenger side visor was fractured. The vehicle was not taken to the dealer the vehicle was not diagnosed or repaired. The dealer was contacted and stated that they would not repair the vehicle free of charge since the VIN was not included in a related recall. The dealer advised the contact to call the manufacturer. The manufacturer was made aware of the failure and informed the contact that the repairs would not be free of charge. The manufacturer also advised the contact to call the NHTSA hotline and provided case number 1705112724. The failure mileage was 137,300. Updated 06/29/17 the consumer requested to dismiss this case as it has been resolved by the manufacturer. Updated 07/11/2017
The front side window glass is inoperative due to broken window mounting tab. I had to disconnect the power to the window motor so it can't be used. As far as I'm concerned it's a safety issue if operated while driving, the window comes off track and gets cockeyed.
The driver's side visor will not stay up flush with the ceiling of the vehicle. The visor hangs at about a 45 degree angle and blocks visibility while driving. My husband is unable to drive the car safely and is an average height man of about 6 feet tall.
The contact owns a 2010 Toyota Highlander. The contact stated that the front passenger and rear passenger side windows failed to close. The contact received notification of NHTSA campaign number: 15V689000 (visibility) after the failure was experienced. The vehicle was taken to the dealer where unknown areas were lubricated, but the failure persisted. The dealer did not inspect or replace the pwm circuit board; however, the remedy did not prevent the failure. The manufacturer was notified of the failure. The failure mileage was not available.
- East Brookfield, MA, USA
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The driver's side sun visor will not stay up. Repeated attempts to get the local Toyota dealer to fix the problem resulted in them saying that it is not covered by the warranty. This is a safety issue. The visor could fall enough to block the driver's vision. Also, in the event of an accident the driver's forehead would be propelled into the edge of a sun visor that is partially down causing a possible serious head injury. This issue should be a safety recall.
I purchased this 2010 Toyota Highlander new. At 45,000 miles, the driver-side sun visor failed to remain in the upright position. It continues to fall and block the driver's view when driving. Even though the vehicle was within the 50,000 mile warranty period, the dealership said the sun visor is not covered under the warranty. I new visor is over $200. I used to work for the Toyota at the headquarters located in torrance, California. It is unfortunate that Toyota does not recognize this sun visor as a customer hazard and failure of the part. This failure should be repaired/replaced at Toyota's expense before it causes serious harm to the driver and passengers.
Driver side sun visor spring seems to be defective and the sun visor keeps falling down (does not stay in up position) blocking the visibility of the road.
Driver side sun visor tension completely broke under normal use. Visor hangs straight down and won't return to the up position, or any other position. Blocks much of the field of view for any driver (like me) taller than 5'5".
Almost had a car accident when the driver side sun visor dropped during a turn on a 5-way intersection. The driver side sun visor does not retain its closed position. It keeps falling down when driving over small bumps. The sun visor hinders visibility and scope / range of the driver?S view. Proper visibility was compromised by this defective visor and this is a significant safety concern for vehicle operators. This gravely presents a safety issue for the driver, passengers, and other drivers on the road to include bystanders. This is obviously and clearly a safety issue and presents immediate danger and recall action. Please don't let this become fatality statistics due to a small recall and correction!
The drivers sun visor has 2 stop points. One is supposed to be fully upright in the recess of the head liner. The stop point has moved so that the upper most point the visor will go is about 10% below level and right in the line of sight of the driver. This causes an unsafe condition in that the driver can not see the road or stop lights. I have run a red light because I can not see it. I have looked on all the websites and this is a common problem for Toyota. Not only on the Highlander but on several other models. There needs to be a recall for what ever is causing that stop point to "droop". the visor can not be taken apart and Toyota wants $200 to replace the thing. It is a rip off as they know the part is defective.
The driver's visor broke. I put it down to block the bright sun here in the desert and heard a loud snap. The visor no longer has the ability to stay up or all the way forward. Resulting problem: 1. in the up position it will not fully retract into the roof visor pocket and hangs down about 2.5 inches from the car roof. Concerned the small edge would smack me right in the middle of the forehead if I was in an accident and fell forward. If you were tall you could potentially be impacted directly in the eyes if you fell forward from a read end collision. 2. in the down position, which the visor is most frequently here in the desert region, it no longer can be pushed forward to the windshield, so it hangs down low, and partially obstructs your ability to read signs above your line of vision over the hood. Dealer did not think it was covered under my 100,000 mile / 5 year warranty and told me to call Toyota care, dealer said it would cost me $150 to $160 to fix. I called Toyota care they said it is covered because I purchased the extended warranty. Something like this shouldn't fail in the first three years, especially when most of the time it is sitting forward against the window and not moving.
The contact owns a 2010 Toyota Highlander. The contact stated that after pulling the drivers side sun visor down to block the sun, the contact was unable to reposition the visor which caused a visibility hazard. The contact stated that the vehicle was diagnosed and repaired by the dealer. The contact was informed that the visor bracket was fractured. The manufacturer was not notified. The failure mileage was 43,000.
The driver's side sun visor has dropped, blocking the line of vision. It does not allow me to push it up to be completely out of the way. I have read that the Camry had the same issue and Toyota issued a recall for the Camry but has not for the Highlander. Toyota needs to resolve this issue.
While driving down the highway, the driver's side sun visor fell down and obstructed view of the road. When attempting to push visor back up out of my line of sight, it would not stay in the proper position to block sun and to where it did not obstruct view of the road. The visor will either stay all the way up against the ceiling or all the way down almost parallel with the windshield. There seems to be some type of spring or piece of material broken inside visor causing it to malfunction. This is very annoying and very unsafe.
A D V E R T I S E M E N T S
- Coupeville, WA, USA