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10.0

really awful
Crashes / Fires:
0 / 17
Injuries / Deaths:
3 / 0
Average Mileage:
94,609 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala engine problems

engine problem

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2002 Chevrolet Impala Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #45

Dec 152015

Impala

  • 64,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. While driving various speeds, there was a faint burning order inside the vehicle while the heat was activated. The failure occurred on several occasions. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 64,000. VIN tool confirms parts not available.

- Bellingham, WA, USA

problem #44

Jan 192016

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Troy, AL, USA

problem #43

Jan 062016

Impala

  • 168,000 miles
The contact owned a 2002 Chevrolet Impala. The contact stated that while parked, the vehicle caught on fire. The fire department extinguished the fire. A police and fire report was filed. The vehicle was towed and deemed destroyed. The VIN was included in NHTSA campaign number: 15V701000 (engine, engine cooling). The manufacturer was notified of the failure. The failure mileage was 168,000.

- Yanceyville, NC, USA

problem #42

Dec 062015

Impala

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owned a 2002 Chevrolet Impala. The contact stated that while attempting to start the vehicle, smoke began to come from under the hood and the vehicle caught on fire. The fire department extinguished the fire. A fire report was filed. No injuries were sustained. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

- Gulfport, MS, USA

problem #41

Dec 072015

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a notification of NHTSA campaign number: 15V701000(engine and engine cooling); however, the remedy or part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Charleston, SC, USA

problem #40

Nov 142015

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact stated that smoke was coming from the hood. In addition, the check engine warning indicator remained illuminated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Maineville, OH, USA

problem #39

Jan 252014

Impala

  • 79,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. While driving 25 mph, the battery light illuminated. The contact drove to a stop light and the vehicle shut down completely. The vehicle restarted after approximately 20 minutes. The contact replaced the battery, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed and replaced the catalytic converter, but the failure recurred and the check engine light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the air conditioning fans were replaced, but the failure recurred. The manufacturer was made aware of the failure but offered no assistance. The check engine light remained illuminated. The vehicle was not repaired. The failure mileage was 79,000.

- Shreveport, LA, USA

problem #38

Dec 152015

Impala

  • 129,000 miles
The contact owns a 2002 Chevrolet Impala. While driving 30 mph, the valve covers leaked oil. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000. VIN tools confirms parts not available.

- Nashville, TN, USA

problem #37

Nov 292015

Impala

  • 201,000 miles
The contact owned a 2002 Chevrolet Impala. The contact stated that while driving at 55 mph, there was smoke coming from the radiator and the contact noticed the engine had caught fire. A police report was filed. The fire department extinguished the fire. There were no injuries sustained. The vehicle was destroyed and towed to a junk yard. The manufacturer was not notified of the failure. The failure mileage was 201,000.

- Bluff, UT, USA

problem #36

Dec 162015

Impala 6-cyl

  • Automatic transmission
  • 72,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that while attempting to start the vehicle, it would failed to start and there was oil leaking from the engine. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) the manufacturer was made aware of the failure. The failure mileage was 72,000. Updated 02/10/16

- Winsor, CT, USA

problem #35

Dec 212015

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time to do the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Atwater, CA, USA

problem #34

Dec 212012

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact noticed an oil leak around the extension pipe. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Great Falls, MT, USA

problem #33

Dec 162015

Impala

  • 115,000 miles
The contact owned a 2002 Chevrolet Impala. The contact stated that the vehicle stalled, while stopped. The contact attempted to restart the vehicle, and was made aware that the vehicle caught on fire from underneath the hood. The fire department extinguished the fire. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the notice was received after the fire. The manufacturer was notified of the failure. The approximate failure mileage was 115,000. VIN tool confirmed parts not available.

- Griffith, IN, USA

problem #32

Jul 142015

Impala

  • 80,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle was leaking oil. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

- Reedsport, OR, USA

problem #31

Oct 302015

Impala

  • 120,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle stalled without warning. The contact stated that the vehicle was repaired under the recall, but the issue recurred. The vehicle was not diagnosed or repaired a second time. The manufacturer was not made aware of the issue. The failure mileage was 120,000.

- Levittown, PA, USA

problem #30

Sep 242015

Impala

  • miles
Got into the car from work drove less than two miles went in the house for about 20 minutes got back in the car drove about a mile and a half to get food got back in car returned to prior location delivery food to my mom went inside house bout 5 minutes later a passerby bang on the door to notify us that the car was on fire use a fire extinguisher couldn't put it out proceeded to call the fire department

- Springfield , TN, USA

problem #29

May 082015

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the ignition failed to turn to the on position and the steering wheel did not lock while the vehicle was turned off. The failure recurred continuously. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Balivia, NC, USA

problem #28

Mar 162015

Impala

  • 136,000 miles
My daughter owned a 2002 Chevy Impala. On Monday 3/16/15, she was driving on the interstate and the engine began to smoke. She called me and I asked what color the smoke was. She said it was black smoke. I told her to immediately get herself and two small children out of the car. She and her sister removed the children and walked away while calling 911. A few seconds later, she heard a loud pop. The windshield busted from the apparent heat from the flame that were rising from the engine compartment. Within seconds, the engine was in flames. I've researched online, and found that there were two recalls in 2007 and 2009 stating that the engine could ignite. The car is a total loss. She had full coverage insurance on the car, but it's barely enough to replace it. Is there anything we can do about this?

- Jackson, MO, USA

problem #27

Apr 072013

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle failed to start. The contact was able to restart the vehicle by shifting the gear lever into various positions. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was unavailable.

- Miami, FL, USA

problem #26

Nov 052014

Impala 6-cyl

  • 63,000 miles
Car dies while driving. Car must be put in neutral while driving and restarted while moving to avoid accident.

- Surprise, AZ, USA

Read the next 20 complaints »

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