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10.0

really awful
Crashes / Fires:
0 / 17
Injuries / Deaths:
3 / 0
Average Mileage:
95,053 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala engine problems

engine problem

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2002 Chevrolet Impala Owner Comments (Page 1 of 4)

problem #68

Apr 092019

Impala

  • miles

A D V E R T I S E M E N T S

On April 9th of 2017, our 2002 Impala ls was brought in to have the vehicle serviced due to this recall: These vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking, which may result in an under hood fire. This work was done in April 2017: Dealers will replace the engines front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engines plastic cover and plastic oil-fill-tube extension. Summer of 2017 we had the oil and filter replaced, and afterwards lots of smoke came from engine. We thought the mechanic had simply spilled some oil on the engine. Summer of 2018 oil and filter was changed and smoke from the engine compartment, we again thought the mechanic had spilled some oil on the engine. In March of 2019 the vehicle was parked, facing downhill at an above average angle, and oil began to seep out of the engine and burn of on the hot exhaust manifold lots of smoke and potential fire hazard. The vehicle was returned to bob mccosh, who had performed the original gasket replacement in 2017, to have the original recall work inspected. Upon inspection a piece of gasket, about 2 to 3 inches long, was found to be protruding from between the valve cover and the engine. Upon further inspection of this gasket, the edge of the gasket visually appeared to have been caught by the bolt as it was tightened and this either tore the gasket or weakened it sufficiently so that the gasket failed. Said gasket is currently in my possession. We know it failed before the oil/filter change in the summer of 2017, because of the amount of smoke that issued from the engine compartment afterwards. This recall repair lasted far less than the 12month/12,000 mile warranty. The vehicle, today April 2019, still has less than 10,000 miles since the original recall work was done in March 2017.

- Columbia, MO, USA

problem #67

Oct 302017

Impala

  • 196,000 miles
Last year I bought my car from a private dealer. Since purchasing it, my car always seems to be running hot. My "check engine coolant" light use to come on so often, I went out and purchased another radiator hose and clamps and got the light to turn off. However the issue with my car running hot has not gone away. I'm scared that this is a bigger issue than coolant and it could create a fire and after reading the recall, I am afraid to drive until this problem is fixed.

- Fayetteville, NC, USA

problem #66

Jun 132018

Impala

  • 118,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle was leaking oil, fuel, and power steering fluid. In addition, the vehicle failed to start and the engine, traction control, and power steering warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The VIN was included in NHTSA campaign numbers: 14V400000 (electrical system) and 15V701000 (engine and engine cooling). The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall and provided a case number. The approximate failure mileage was 118,000.

- Columbus, MS, USA

problem #65

May 182017

Impala

  • 200,000 miles

A D V E R T I S E M E N T S

Chevrolet Impala engine cold parked in driveway started the car and the engine exploded: Fire started under hood. The manifold exploded

- Alpine, CA, USA

problem #64

Mar 242017

Impala

  • 86,505 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle experienced overheating. The vehicle began using approximately a quart of water per day. The contact stated that the failure did not occur until the vehicle was brought in and repaired per NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the issue. The failure mileage was 86,505.

- Surprise, AZ, USA

problem #63

Apr 012017

Impala

  • miles
The contact owned a 2002 Chevrolet Impala. While driving approximately 60 mph, the vehicle caught fire under the hood. The fire department extinguished the fire. There were no injuries and a police report was not filed. The manufacturer was made aware of the failure. The vehicle was destroyed. The VIN and failure mileage were not available.

- Grygla, MN, USA

problem #62

Dec 092015

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Westlake Hill, TX, USA

problem #61

Sep 012016

Impala

  • miles
My car will not crank or start..... it has something to do with the security system so I'm told...... this is a safety hazard....this happens often when I'm far away from home! I have the key but the security system still shuts the car down... this time I went in the store for 10 minutes, when I returned to go home the car would not start.

- Washington, DC, USA

problem #60

May 222009

Impala

  • miles
My 3.8 is under recall but apparently dealership can't get oil leak repair parts. The leak is all over the starter now and usually it doesn't work. I need to get this taken care of. Can I get a refund if independent does the work?

- Mansfield, TX, USA

problem #59

Dec 072015

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 15V701000 (engine and engine cooling). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Doniphan, MO, USA

problem #58

Feb 102016

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Paradise, CA, USA

problem #57

Feb 122016

Impala

  • 200,000 miles
The contact owns a 2002 Chevrolet Impala. While driving approximately 30 mph, the vehicle was cruising down a hill and lost power. The contact pushed the vehicle into a parking spot. The vehicle was not able to restart and was towed to the contact's residence. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

- Bellingham, WA, USA

problem #56

Apr 062016

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The vehicle was taken to the dealer to be repaired according to NHTSA campaign number: 15V701000 (engine and engine cooling). The contact stated that the remedy was not sufficient. The rear valve covers were not included in the manufacturer recall repair and the contact continued to smell fumes of burning oil. The dealer and the manufacturer indicated that the vehicle would need to be taken to the dealer to replace the rear valve covers. The dealer stated that the manufacturer instructed the dealers not to supply a replacement part until it was in production and supplied to the dealer. The contact was unable to determine when the manufacturer would supply the replacement engine beauty cover. The contact was experiencing leaks associated with the valves. The manufacturer was notified of the failure. The VIN and failure mileage were not available.

- Hayes, KS, USA

problem #55

Dec 012015

Impala

  • 180,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that there was an abnormal fuel odor in the vehicle. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 180,000. Parts distribution disconnect.

- Denver, CO, USA

problem #54

Apr 052016

Impala

  • 182,212 miles
The contact owns a 2002 Chevrolet Impala. While driving 30 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate without warning. The failure occurred days after the vehicle was repaired for NHTSA campaign number: 15V701000 (engine and engine cooling). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 182,212.

- Decatur, AL, USA

problem #53

Jan 122016

Impala

  • 99,624 miles
"takata recall" my 2002 Impala is overheating I did a pressure check it held pressure changed the water pump and thermostat also the fans and radiator and it still is overheating what else could it be when I'm at a red light it gets to the maximum but when I'm driving it stays around normal

- Beaumont, TX, USA

problem #52

Mar 122016

Impala

  • 119,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that there was oil leaking from the vehicle. On one occasion while driving, there was a odor of burning oil and then suddenly there was a fire near the engine. The front passenger was able to extinguish the flames under the hood. The driver, the front passenger and rear child passenger inhaled smoke due to the fire that affected their breathing. The vehicle was towed to the dealer to be repaired under NHTSA campaign number: 14V400000 (electrical system) and NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 119,000. Parts distribution disconnect.

- Davin, WV, USA

problem #51

Jun 172014

Impala

  • 110,000 miles
The contact owns a 2002 Chevrolet Impala. The contact inspected the vehicle and noticed that the rear engine valve cover and gasket leaked oil onto the exhaust manifold. A strong burning odor emitted inside the cabin. There were no flames visible. The vehicle was serviced under NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

- Grand Rapid, MI, USA

problem #50

Dec 082015

Impala

  • 230,000 miles
The contact owned a 2002 Chevrolet Impala. While attempting to start the vehicle, there was a loud banging sound and smoke appeared under the hood. The space between the firewall and the engine block burst into flames. The fire department extinguished the fire. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 230,000.

- Springfield, MO, USA

problem #49

Dec 042015

Impala

  • 123,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that while driving at 30 mph, a strong odor of burning oil was noticed within the vehicle. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine coolant) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 123,000. Parts distribution disconnect.

- Nashville, TN, USA

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