This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The side detection modules in my 2015 Impala have gone bad for the second time in less than 2 years. They were replaced in February of 2019. This was mostly covered through a special "recall" to repair and prevent a reoccurrence of the failure. Now, in December on 2020, I am experiencing the exact same condition. They did not repair the modules to prevent the same condition from arising again. They get wet because of a bad design and fault out, leading to car shutting down or even fire from harness to modules connection. General Motors and/or the dealership (Suburban Cadillac, now shaheen Cadillac of lansing mi) simply replaced disfunctional parts with the exact same disfunctional parts. A consumer should not be required to continuously repay for a possibly dangerous malfunction that the company is quite aware of. I truly hope that they are not allowed to continue this in the future. The refusal to accept financial responsibility for repairs due to negligent design and inadequate fixes is even more enraging.
Blind spot detection system warning sensor (object sensor/ control module) on my vehicle has gone out. I was driving and all of a sudden my dash goes black. Then it cuts back on going haywire, all sorts of lights and warnings came on. I pulled over to check the car out, turning it off to see if a restart would fix the issue and the car would not start. So I had to tow to the dealer which in this pandemic was closed. When the guy at the dealer told me it was bad he said it goes bad from getting wet. Cars are supposed to get wet no? after looking online someone said that GM knows about this problem and redesigned the part to work better, yet they want me to pay almost $1000 to fix a problem they fixed for the same reason. This is ridiculous.
Side blind spot detection failure, burning wire smell before failure. Two days later right side mirror starts blinking for no reason and then stops, left side does nothing still
- Canton, MI, USA
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The passenger side blind zone indicator light in the mirror is malfunctioning. Even when the vehicle is off the the light is flickering on and off. I had this exact same problem occur while the vehicle was under warranty and was replaced. I even asked if there was a way to assure that this wasn't going to happen again. The dealer told me that it wouldn't, behold it's back but now my vehicle is out of warranty. Not happy and concerned that this issue may cause a electrical fire while it is parked in my garage or have a issue while driving with my family.
Blind spot warning system module sensor 23424941 issue I just had my rear bumper replaced by the auto body shop. When they went to pull both modules out and place them into the new bumper, both of them would not fit due to a corner of the modules expanding from corrosion from inside the module. There are many complaints about these. I should not have to pay for the replacements from GM.
Service side detection sensors. I own a Chevy cruse, Chevy Impala, and a GMC acadia and all 3 of these cars have the same problem. Water, salt and dirt get inside of these sensors and they short out. On the Impala they shorted out and I could not start the car the next day. The battery died.went to the dealership and they disconnected them till the parts came in. Still waiting for the parts. I was told that this will only happen again there is no permanent fix. This is a $1400 repair. Not happy!
I have a Chevy Impala 2015 with 1401K miles. I am experiencing GM bulletin N172097060 side blind zone alert module water intrusion issue. I was told by both the dealer (macmulkin Chevrolet in nashua) and GM that my issue is not covered due to the fact that my car has exceeded the 80K miles. I told them that I did not receive the notice until my car well exceeded the 80K mileage. The problem is getting extremely worse. It's effecting the whole electrical system of the car. The car's instrument panel is flashing all of the sensor alerts intermittently and my car will not start until I have it towed to a mechanic and they clear the faults. This has happened twice.
"side airbag warning system" indication. I took the car to the dealer and was told the object detection module and wire harness had failed due to corrosion and it would not be covered under warranty. I researched this issue and found that this is a common issue for GM vehicles. The modules are located in a position that has no protection from the elements. To make it worse, the module actually has a vent that allows moisture to infiltrate the module. This is a design flaw that GM is well aware of. GM issued a letter to owners of effected vehicles but if you didn't get a letter you are out of luck. The letter is specific about moisture infiltration of the module and offers an upgraded kit to fix the issue. The dealers have no idea this letter exists because it's technically not a recall. In a nutshell, GM is aware this safety issue exists in their vehicles but are doing their best to avoid doing the right thing and repair under a recall. To add insult to injury, this is the 3rd module that has gone bad. Each replacement is $983. I'm buying a Toyota! GM cars are awful and their customer service is worse!
A few weeks ago I got a warning indicating the vehicle detection sensor was not functioning and then yesterday while stopped and in gear at a red light all the screens flickered and gauges when all over the place while throwing over 30 codes across the screen including anti-theft which locked me out of everything. I took the vehicle in immediately and they confirmed over 30 codes were thrown. Looks like a bad design on the sensors themselves allows corrosion over time especially in colder climates like mine.
Leaving home going to the fuel station to get gas for my car. I pulled out of the gas station and starting driving down the road about 1 min in to drive my service light came on stating to service my power steering, I could not handle the car, the steering was stiff to turn, I had to pull over shut down the car waited a few minutes started the car back up and the power steering returned to normal. Sense then, I have had a few more occurrences with the power steering.
Side detection system is not working properly. Is also causing car to turn off at lights and one time even started to smoke. S old it was covered under warranty but when I took it to the dealership they said it wasn't. once I was able to confirm that it was under warranty it wasn't anymore because I had exceeded the miles. This is a safety hazard and is common among people who own this year and brand!
The collision warning system activates while driving, electrical failures cause components to not work and flicker of turn signals in passenger mirror.
Our safety issue started with collision sensors coming on when no one was in a lane next to us. Then the light would stay on in side the vehicle after car was shut off. Problem started around 35,000. Problem self corrected, however at 36,100 miles the sensor for indicating cars in the blind spots on right side of car completely failed. If you have ever driven a 2015 imapa one will quickly notice the large blind spot areas and the importance of these safety devices. Started having problems with key fob, theft system, radio, etc at 40,900 miles. This became a must fix now. A module kit has been ordered (02195-C) and this is suppose to fix the problems. Bad sensor or sensors in the bumper. Part is on back order so this indicates to me the problem may be a bit more wide spread impacting Chevy owners and there safety. Now of concern I read this has been a known problem within Chevy but the vehicle problem was not addressed in new models or fixed for free in a timely manner. Hopefully this becomes a recall item and advertised to current owners.
My 2015 Chevy Impala service side detection system warning alerted and all of a sudden the entire electrical system shut down and came back on while driving the vehicle on the highway.. took the vehicle to the dealership was told to contact GM and was told that due to mileage there was nothing that could done. Upon research found out that my vehicle is not the only one that experience this issue.
Side detection sensor went out, park assist system out, tire monitor system out, all at once. Had smoke coming from a sensor in the back of the vehicle. Electrical system affected, when driving, all dashboard lights flash at once then may not do it again for weeks, car goes quiet when driving for a second like its shut down than works again.
My blind spot light stays on, on the passenger side of my rear view mirror. Its been on for 6 days & the display says service side detection system. It is on all the time even when the car is off.
The contact owns a 2015 Chevrolet Impala. The contact stated that the key fob buttons detached, the vehicle spontaneously started, and the trunk unlocked. There were no warning indicators illuminated. The contact called sons Chevrolet (3615 manchester expy, columbus, ga 31909, (706) 322-8888) to inform them of the failures. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 47,060.
For several months I was having a problem with my side blind zone alert system. During diagnostic testing it would appear to be working. Finally the problem was identified, replaced by the dealership, no cost to me, and replacement is warranted up to 80,000. Now, a week after having the blind zone alert system repaired, I started my car, and noted my dic, on the instrument cluster went dark, the radio went dead, rear view camera did not work etc, etc. Drove approx. Ten miles, parked vehicle. Approx. A hour later, started vehicle, dic is now working. I'm concerned that the electrical system is faulty. I contacted the dealership, and they stated, since it is now working, there is no way of telling what is wrong, as long as it is working again. I'm concerned that the electrical system will fail again and I may be stranded somewhere. I only have 25,000 miles on my 2015 2lt Impala!
A D V E R T I S E M E N T S
- Forest City, IA, USA