This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My dealer is charging me $1606 for 2 sidevew detection modules caused by water damage and corrosion and that-€™s not covered under my extended warranty for my 2015 Chevy impala ltz 108k miles my cars has trouble starting and I have no working dash indicators no speed no gas no temp no rpm-€™s air bag light on and trac control on light. No turn indicators and no heat or ac and key fob don-€™t work unless I insert key fob arm rest slot all because of the sideveiw modules wow that is mind blowing $453 to diagnose and $1606 to fix
System failed suddenly stabilitrac, abs power steering, side detection all flashed on dash. Had to replace computer to restore power steering and stabilitrac and abs. Side detection a safety item still inoperative.
Service side detection notice came on, after replacing twice. While driving on the highway my speedometer dropped to zero. My odometer stopped advancing. My blinkers stopped working, as did my radio. Speedometer went to 12 (while driving at highway speeds) stayed at 12.
The contact owns a 2015 Chevrolet Impala. The contact stated while driving 40 MPH with the cruise control activated, the cruise control feature inadvertently deactivated, and the vehicle decelerated. An unknown warning light was then illuminated. The contact was able to accelerate, and the vehicle started operating normally. The vehicle was diagnosed by the dealer, and the contact was informed that the side detect module (B1010-00) needed to be replaced. The vehicle was not repaired, but an appointment was scheduled. The manufacturer was contacted and stated that the vehicle was out of warranty and referred the contact to the NHTSA hotline for assistance. The failure mileage was 30,000.
- Leipsic, OH, USA
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2015 Chevrolet Impala Lt Vin# [XXX] ðŸ"¥infotainment center & Steering went out 2 years ago Greg Chevrolet in savannah MO told me $800 for infotainment unit only car only had diag code B127E car only 3 years old at the time still does not work! Earlier this year driving to work 70 mph steering goes out I almost hit car next to me had to muscle the car to side of road then warning light popped up to service power steering!! Very dangerous for me and any cars on the road with this car! Had mechanic do diagnostic it had 20 error codes he reset them car worked 1 day same thing over again. We paid the car off but still can't drive it and can't afford wheel bearing a new rack etc this car has now been parked in garage for fear of driving with no steering or info center and the wheel was mounted with tire backwards from dealership when we bought the car! Safety GM INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 Chevrolet Impala. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where a code reader determined that there was a defect with the dual battery control module. The mechanic recommended that the module and both batteries be replaced. The dealer nor the manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was approximately 140,000.
Taillight gasket failed and leaks water resulting in water leaking into trunk anytime it rains or go through car wash. This caused corrosion to the amplifier shorting it out, there is now no sound or on star available. It also caused the blind spot detection monitor to have issues and no longer work. Upon inspection when the vehicle is running the wires sometimes start smoking white. Dealer said there was no issue, obviously the radio doesn-€™t work, the screen doesn-€™t even light up, no backup camera, no sound warning if the forward collision system is engaged, no seatbelt ding, no blinker sounds, no rear detection system or cross traffic warning system.
Service blind spot detection system alert come on i took it to the dealership and paid $95 to diagnosis they wanted $1900 to fix the problem 2 weeks later while waiting for an appointment the entire system is failing Forward collision warning, Lane departure warning, and Parking collision warning. the dealer now wants another $95 to re-diagnosis seeing as only the blind spot was the only warning at first. I'm being told this could lead to the vehicle shutting down even while driving
Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I-€™ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren-€™t police cars didn-€™t have the same issue it cost $427.20 to fix. I also understand that my vehicle you-€™re making model it-€™s not the only one having this issue of having to replace it over and over as far as electrical something keeps moving or coming on or off in the car it-€™s worn down to batteries it happens at any time I can walk by the car and making the noise. I have to keep replacing the tires due to this all I know is that when you-€™re driving it more getting ready to turn it makes a loud crunching grinding noise it can happen at any time it-€™s getting harder to control the steering wheel. The cost of replacing the tires is ridiculous 2xs in a year or less. Gas let-€™s not even go there. Traction and stabilization always on along with brake assist and tpms front two tires stopped working. And once again it-€™s doing it. Not sure of exact date but before 2020
There was a recall on the SBZA in April of 2019 and we received a recall letter from GM, probably in July of 2019 but the recall was for vehicles with less than 80,000 and we had 83,000, so I never pursued recall thinking that we wouldn't qualify. We had the SBZA-Side Blind Zone Alert system replaces in December of 2019, at a big cost to us of $1000, at local Chevrolet dealer. The new detection system only lasted about 15-16 months or March-April of 2021 before it started acting up again. When I called the Chevrolet dealer up to complain about the problem, they told me that there was only a 1 year warranty on brand new part and it being over 1 year old now, it was out of warranty!! Arrgghh!! We left it at that and it didn't cause too much of a hassle as I turned off detection system, using car radio settings and we only had a message on dash, which we could turn off and live with as we didn't have another $1000, out of our pocket, to get fixed. Then in November of 2021 and onwards, the light on drivers mirror would come on, stay on or blink off and on but doesn't always stay on. Now as of February 26 2022, we are having many of the same issues and things happening, that we had back in 2019, where the car is hard to start, dash doesn't work properly along with many safety warning lights coming on the dash, sounds, speedometer not working, no radio, no turn signals, no HVAC, windows don't function properly, etc, etc. It usually goes away, after 10 minutes or so, then is normal again, then goes berserk again, off and on. This is now happening more often each day and is a huge safety issue, esp with our daughter using the car now, to get back and forth to work. She has panicked each time this happens. We bought car with 72,000 miles on it back in May of 2018 and it currently only has 126,300 miles on it. We love this car otherwise as it's been a real great car but now with this stupid problem again and so soon, we are not sure what to do. Thank you very much.
It appears that my vehicle had a special coverage bulletin titled -€œN172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion-€ This special coverage only covered vehicles for 6 years or 80,000 miles. This week I started experiencing problems with my vehicles side blind zone alert system. From everything that I have read it appears to be the same issue that led to the special coverage mentioned above being issued. However, my vehicle is now outside of the specified coverage limitations. I believe that it should still be covered as it still remains a safety issue. Regardless of how many years or miles have passed. Thank you.
Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I-€™ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren-€™t police cars didn-€™t have the same issue it cost $427.20 to fix. I also understand that my vehicle you-€™re making model it-€™s not the only one having this issue of having to replace it over and over as far as electrical something keeps moving or coming on or off in the car it-€™s worn down to batteries it happens at any time he can walk by the car and making the noise. I have to keep replacing the print tires due to this all I know is that when you-€™re driving it more getting ready to turn it makes a loud crunching grinding noise it can happen at any time it-€™s getting harder to control the steering wheel
Side detection system has failed. This detection system is vital to the safety of the vehicle. This is because there are blind spots inherent in the cars design that the side detection system corrects. My Impala LTZ is 6 1/2 years old with just under 30,000 miles.
Blind side collision monitor is not functioning properly due to faulty design which allows moisture to get into cabin where the monitor is installed. Causing the collision feature not to function properly and "service side collision" msg to show on the dashboard. I had this issue before and had it repaired by the dealer on 03/2019. The problem has since returned. But this time it's caused the functions on the dashboard ( gas, h/c and speed meters, digital monitor screen etc) to stop working where I can't tell if I have gas or my driving speed or anything associated with the dashboard info system, it blacks out. And now the alert light on the door mirrors continuously stay on even when there's no car on the side of my vehicle and even when the car is turned off. I took it back to the dealership and have been told that the collision monitor sensors AGAIN need to be replaced.
The blind sensor indicators are defective. The right side stays on but the the left side worked accordingly. Without warning the indicator on the left also stopped working. GM is well aware of the issue but will only fix the issue if it happens within a warranty timeframe. The initial issue with mine happened while driving in a winter storm with slushy roads. The sensors that stays illuminated isn't as much as a safety issue as the one that was lighting up as expected then stopped without warning. This item should be a full recall not a fix it if it breaks scenario. Mine stopped working within my warranty timeframe but because I was a secondary purchaser, I had no way of knowing that waiting until my next oil change would cause me to be stuck with $800 in repairs because GM refused to recall a safety issue item they are well aware of.
Went to pick my daughter up from school. Came back and parked my car as usual. When I attempted to restart my car the engine ruled up and the car would barely move. Upon further investigation, I observed the vehicle motor notification light on as well as the parking brake notification with a tool ( wrench) underneath. I attempted to disengage the brake and it said the brakes have been released. However, the brake notification signal is still flashing and the vehicle seems to be driving like the brakes are still engaged.
When the car is turned on and not in motion the dash displays a service side detection system message and the blind spot detectors in the side mirrors do not light up like they should when the car is first started. When driving, at any speed and on any roads or highway, the blind spot detectors do not light. When assessed by a Chevy mechanic the side detection sensors were swollen and. Corroded. This sensor is in an area where it is unprotected from the snow and salt. It will cost almost $2,000 to replace two sensors. If not replaced I'm afraid that my vehicles will start catching fire or having other electrical problems like other 2015 Impala owners had happen to them in the past due to these corroded sensors.
Electrical module (side detection) has failed twice. Have to drive to get repair with no gauges, signals, or heat. This could easily be a safety issue. The car was parked, upon starting, got several error messages including side detection issue, air bag failure, tire inflation failure. No speedometer, tachometer, heat - but the steering wheel and seat electrical heat still work!
A D V E R T I S E M E N T S
- Rochester, NY, USA