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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Chevrolet Suburban brakes problems

brakes problem

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1997 Chevrolet Suburban Owner Comments

problem #6

Feb 272004

Suburban 4WD

  • Automatic transmission
  • 12,000 miles


Front brakes wore out prematurely at 12,000 miles. Since 1997 had been replaced seven times. Dealer and manufacturer were contacted, but problem had not been resolved. Also, automatic transmission failure.

- San Jose, CA, USA

problem #5

Dec 151997

Suburban 4WD

  • miles
I purchased my 1997 3/4ton 4X4 Suburban in Oct 97. After only two months having it, in December, 1997 I began experiencing problems with the front brakes squeaking. Took to the dealership they replaced the front pads. Then 2months later, in February, 98 same thing happened again. I became concerned as to why this was happening. This has been going on every 2-3 month since, and we are now in April, 99 and I am still having the same problem. Lucky to get 1-2 thousand miles on the pads. Have been to dealer approximately 10 times for this. Dealer was concerned as to why they were wearing so quick. Now 4-5 sets in this short of time. The last two times I have taken it to them I left the dealership with them still squeaking, and I wanted to have fixed. Now added to this problem is the front end pulling to the left front when you apply the brakes, and when it is raining out the vehicle hops all over the road when you try to stop. It is very scary. This is now a major concern, and I am afraid it could be dangerous. Im March,99 I brought back to service manager for the squeak, pull of the front end. When I left that day vehicle had nothing done to it. Service manager said he would contact GMC rep.have him come out maybe he could resolve the problem. This was on mar3,1999. I waited till Apr 8,1999, dorian taft GMC rep. Came out. I requested in writing that I be present when he was out so we could discuss my concerns. I was never called, I went to the dealership after work spoke to the service manager who informed me that the GMC rep was in a hurry didnt have time to discuss the issue with me or check my vehicle out like it should have been, and that was whole purpose. Im very upset and this is totally unsat. My vehicle concerns problems still stand.I believe this is very unsafe & think the problem needs to be addressed and taken care of now. Longest set of pads lasted approx 2000 miles. Front rims are a constant black. Please help me out.

- National City, CA, USA

problem #4

Jan 021997


  • miles
The brake pads had worn down excessively, causing grinding noises, like metal to metal. Taking vehicle to dealer's to check & have them repaired/replaced.

- Cottage Grove, MN, USA

problem #3

Jun 041998

Suburban 4WD

  • Automatic transmission
  • miles


Brake pads failed.

- Baldwin, NY, USA

problem #2

Jan 151998

(reported on)


  • miles
Loss of ABS brakes, resulting in a rearend collision. Brakes went floor, ABS light had come on after incident. Dealer has replaced brake soes and pads.

- Missouri City, TX, USA

problem #1

May 051997


  • Automatic transmission
  • miles
Upon depressing the brake pedal when traveling down an incline, consumer noticed the pedal traveled to the floorboard, making it very difficult to stop and control the vehicle. Consumer also experienced excessive wear of the front and rear brake shoes and pads. Consumer has contacted the dealer, dealer has replaced the shoes and pads.

- Paso Roblas, CA, USA

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