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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban electrical problems

electrical problem

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2004 Chevrolet Suburban Owner Comments

problem #2

Jun 282005


  • Automatic transmission
  • miles


I learned through a friend today that there may be a condition in my 2004 Chevrolet Suburban that I should be very careful with when leaving small children in the vehicle for brief periods of time. I was told that when the key is turned to the first/accessories position, that the shifter lock disengages so that the shifter can be moved out of park and into neutral, etc. Because this could easily be an issue when I leave my child in the vehicle and leave the key turned to the accessory position while I'm loading the car, walking around to reach him to fasten seat-belt, fill gas, etc., I tested it, and it's true. The shifter can be easily moved into neutral when the key is in the accessory position. I know this is true not only on some or all of the Suburban, but on Yukon, too. This should be recalled and corrected.

- Bismarck, ND, USA

problem #1

Feb 152005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 18,000 miles
I own a 2004 Chevy Suburban. My son was detailing the car in the driveway. My other son was detailing his truck behind it. My son detailing the Suburban had the key turned to "accessory" and was listening to music while working. As he was wiping the dash board off, his arm hit the steering wheel shifter and popped the truck out of gear! it rolled down the driveway hitting my other son's truck, luckily missing him! come to find out, GM had produced this vehicle with the accessory position unlocking the shifter. I checked the manual and found no warning or reference to this situation. I own a 2002 GM truck and it put in accessory does not unlock the shifter. I contacted GM to investigate and warn it's owners, but they found on March 17, 2005 by letter to me that the Suburban was "operating as designed". no other vehicle has ever unlocked the shifter in the accessory position. Lives are in danger. Many people listen to the music in their vehicle while detailing or even tailgating at a football game. Someone will be crushed if they are not warned of the design flaw. I have tried writing a couple news orginizations and have warned everyone I know. I think it may take you to help. Please help!!

- Hemet, CA, USA

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