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CarComplaints.com Notes: Engines shouldn't need a new quart of oil every 500-1000 miles, but for thousands of Suburban owners that's exactly what's happening. Engine oil consumption on aluminum block engines with Active Fuel Management (AFM) is out of control and owners are left looking for answers.

The most likely culprit is an uncovered AFM valve which, in many cases, can be covered under warranty. The problem is the issues don't stop there and many owners have been told by GM just to buy a new engine. Take one guess who they want to pick up the tab.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
77,550 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Suburban body / paint problems

body / paint problem

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2007 Chevrolet Suburban Owner Comments (Page 1 of 2)

problem #29

Apr 012014

Suburban

  • 20,000 miles

A D V E R T I S E M E N T S

The dash board is cracked in multiple areas that could impact the proper airbag deployment.

- Redondo Beach, CA, USA

problem #28

Jan 012014

Suburban

  • miles
The dashboard is badly cracked. It will cost about $1,000 to repair which reduces the net proceeds if we sell it. We don't feel comfortable selling it without the repair and doubt anyone would want to buy it in this condition. I also feel somewhat unsafe driving it considering the airbag issues. It's gradually gotten worse, so no specific date that I can recall.

- Paola, KS, USA

problem #27

Jul 012011

Suburban

  • 30,000 miles
I am filing this compliant about the cracked dash on my 2007 Chevy regency Suburban, which I purchased brand new in 2008. This dash has been cracked for over 7 years now. I have tried several times to get the dealership (reliable Chevrolet) in dallas, tx to fix the issue but was told it would cost me somewhere around $1,500 to do so. There are 2 cracks near the passenger side airbag edges then a massive hole over the console because the entire top of the console has cracked to into pieces. Likewise, the front panel of the console, inside the vent area has cracked and fallen about. I am scared for myself, wife, kids and any other innocent passenger(s) along for the ride because if the airbags do deploy, there is a huge possibility plastic shards will fly into their faces causing severe facial damage and or possible death.

- Laurel, MD, USA

problem #26

Dec 132018

Suburban

  • 240,000 miles

A D V E R T I S E M E N T S

"takata recall" the dashboard has cracked in several places and over the course of a few months, has completely broken over the instrument cluster. This is a safety hazard as I am afraid other pieces will fly out in the event of an accident. My family and I have been faithful customers of GM since the 50's but I am strongly considering another brand since GM does not honor or offer to fix repeated problems by its owners.

- Milan, TN, USA

problem #25

Jul 012015

Suburban

  • 90,000 miles
The dashboard has cracked in 4 or 5 places over a period of time. This was not a result of an accident. It just cracked without any stress on it.

- Orange, CA, USA

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problem #24

Sep 082017

Suburban 8-cyl

  • 125,000 miles
The contact owns a 2007 Chevrolet Suburban. The contact stated that the dashboard has been cracked for three years and now there are holes on the dashboard. The vehicle was taken to an unknown dealer in la quinta, ca for a repair estimate. The vehicle was diagnosed and repaired. The manufacturer was contacted at 800-222-1020 and stated that the VIN was not part of a recall. The approximate failure mileage was 125,000. Updated 12/13/2017 consumer stated the vehicle's dashboard cracked Sept.2017, the dashboard caved in, leading to a huge hole. Updated 7/17/18

- Bermuda Dunes, CA, USA

problem #23

Jul 152017

Suburban 8-cyl

  • Automatic transmission
  • 30,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Chevrolet Suburban. The contact stated that the dashboard began to crack in multiple areas. The vehicle was not taken to a dealer or independent mechanic. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000....updated 10/19/17

- Springfield, VA, USA

problem #22

Jan 112017

Suburban

  • miles
The first issue was the dashboard craking in numerous spots and Chevy did finaly replace the entire dash. The next issue was the paint on the "white exterior" begain chipping off in large 4-7 inch parts all over the SUV. The dealer forced me to pay half or the partial repaint.1000. :( takata recall is the latest. I wonder how America can be great again with this level of quality. So sad.

- Palm Harbor, FL, USA

problem #21

Jul 012014

Suburban

  • miles
Takata recall info received, but Chevy won't fix it. Another issue is cracked dashboard in several places. I am concerned with its integrity.

- Spring, TX, USA

problem #20

Jun 012014

Suburban

  • 90,000 miles
The dash is cracked in here places and if the passenger airbag deploys it may rupture due to the sharp edges of the crack

- Louisville, KY, USA

problem #19

Dec 212015

Suburban

  • 137,904 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Chevrolet Suburban. The contact noticed a third crack on the dashboard by the passenger side air bag. The crack made the air come out of the vent higher than the rest of the dashboard. The manufacturer was informed of the failure. The vehicle was not repaired. The approximate failure mileage was 137,904.

- Metairie, LA, USA

problem #18

Jun 012013

Suburban

  • 70,000 miles
Dash has been cracking for 2-3 years. Dealer refuses to document or remedy. Says vehicle is outside of warranty. This is a safety concern if the air bags go off or if a child was to reach up and touch the crack. It is razor sharp. 3 cracks total. Vehicle is garage kept and not sitting in the sun.

- Missouri City, TX, USA

problem #17

Mar 012009

Suburban

  • 69,000 miles
Have replaced all 4 door handles due to plastic breaking

- Clayton, NC, USA

problem #16

Mar 012016

Suburban

  • 96,000 miles
The dash has cracked in multiple places, notably around the passenger air bag. The larger dash panel was replaced by the dealer but has cracked again, twice. The smaller, forward dash panel is also now cracked. The dealer has refused assistance. All cracks occurred while stationary. This vehicle is garaged.

- San Diego, CA, USA

problem #15

Feb 012013

Suburban

  • 0 miles
The dashboard is cracking in various areas. Specific area is the cracking next to the passenger side air bag area. I am seriously worried if an accident were to happen and the airbag was to deploy that shards of plastic could be sent flying thru the interior of the vehicle

- Jonesboro, AR, USA

problem #14

Jul 052012

Suburban

  • 65,000 miles
The contact owns a 2007 Chevrolet Suburban 1500. The contact stated that the dashboard prematurely cracked in the same area twice. The vehicle was taken to the dealer twice where they replaced the dashboard, but the failure recurred. The dealer was notified and indicated that a clip fractured and there was a crack on the dashboard that needed to be replaced a third time. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

- Vancleave, MS, USA

problem #13

Feb 092014

Suburban

  • 89,000 miles
I purchased a 2007 Chevrolet Suburban approximately 18 months ago. It had approximately 86000 miles on it. At approximately 89000 miles the dash began cracking. It has continued to crack ever since. The first one was on the left front of the passenger side airbag. Since then I have numerous cracks on the drivers side over the instrument panel. This could be a hazard if the air bag is deployed and the dash breaks further and sends projectiles of the dash material airborne in a crash. This seems to be a problem with all of these model vehicles from 2007 to 2011. I believe it should be addressed and paid for by GM. Some of these cracks have happened while moving and one even happened from the interior getting cold inside.

- Atmore, AL, USA

problem #12

Sep 252015

Suburban

  • 175,000 miles
The chrome on the door handles, all 4 of them, are peeling, where the chrome will actually slice your skin on your fingers and make you bleed.

- Roscommon, MI, USA

problem #11

Mar 132015

Suburban 4WD 8-cyl

  • 65,000 miles
My two children and I where coming home from a wrestling tournament traveling on a highway doing about 65 mph. They were in the back seat. We all had seat belts on. I had a epileptic seizure and they said my foot hit the throttle so we might have be going faster when we hit. I last recall doing the speed limit. I went to the left and missed a power pole but hit the railroad tracks(these tracks are banked up on dirt and rock). Which caused the Suburban to some how roll 4 to 5 times down the tracks.we ended up on the other side of the tracks on our rims. Every tire was blown. Every window was shattered except the front it had a hole in a center of it which a railroad tie came thru. There are impressions of the railroad road tracks on the Suburban. The driver side of the Suburban is smash down to the driver head rest. I ended up with a broken neck. Thank goodness my kids seats were reclined in the back or their necks would have broke. Not one part of this Suburban is not smashed. Everything flew out of it when we rolled. My son had to crawl out the window and search on the ground to find cell phones that flew out of the Suburban when we wrecked to call 911. The side air bags failed my family. I always felt safe with them. But we rolled and they did not work. Even the front airbag didn't go off when I first hit the tracks. Besides my broken neck it all turned out good. I will never buy a Chevy again. Our insurance company said our Suburban is totaled. Only thing worth anything is maybe the seats. Everything thing else is scrap metal. If you'd like to see pictures your welcome to contact us. But please check into these Suburban. If we wouldn't have had seatbelts we would all be dead. My husband went and bought a 2015 Ford. I will never put my trust in a Chevy again. Or airbags. I'm wondering if they just put a airbag sticker in them to make us feel safe. Thank you

- Havre, MT, USA

problem #10

Feb 062014

Suburban

  • 130,000 miles
The contact owns a 2007 Chevrolet Suburban 1500. The contact stated that the dashboard exhibited several six inch length cracks on the driver's side and also near the passenger's side air bag housing. The vehicle was not repaired. The manufacturer was not notified of the issue. The approximately failure mileage was 130,000.

- Humble, TN, USA

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