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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Suburban engine problems

engine problem

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2013 Chevrolet Suburban Owner Comments

problem #2

Oct 012014


  • miles


My vehicle is only 2 years old. At approximately 85000 miles on a car that is properly maintained it suddenly started to burn out spark plugs. After numerous spark plug burn outs and service appointments I was told that the engine is damaged because the number 1 cylinder was cracked and opening the engine was the only way to confirm how significant the issue was. As the cost and remedy was unknown and longterm fix seemed unfavorable to me, I took the option to replace the engine. I have tried to get to a resolution with GM but got absolutely nowhere. I am in a network of owners of these vehicles and a significant amount of drivers are experiencing the same issue. Some GM service stations have also mentioned that the issue was not corrected until the 2015 model year. This tells me that GM is aware of the issue and has chosen to do absolutely nothing to assist customers with this unacceptable issue. Overview of the many issues: Excessive oil usage spark plugs burning out or failing sluggish engine clicking noise in engine prior to fixing the engine, I spent approximately $1500 in repairs and lost wages as I use the vehicle for work.

- Randolph, MA, USA

problem #1

May 222015


  • 32,000 miles
Traveling in the right lane of a four lane highway. Maneuvered into the left lane and accelerated under full throttle to pass another vehicle. After moving back into the right hand lane and releasing the accelerator pedal the vehicle continued to accelerate. Depressed accelerator pedal several times through its full range of motion to ensure that it was operating freely but that resulted in no change. Vehicle did not respond to accelerator pedal input changed. Seemed to be stuck at wide open throttle. Applied full brake pressure as hard as possible to slow vehicle as it continued to try to accelerate. Brakes began to get hot and brake fade was imminent. Shifted transmission selector up into the neutral position. Engine momentarily overran to the rev limiter and then settled at 4000 RPM. Continued to apply brakes to a stop while in neutral. After being stopped for approximately 30 seconds the engine slowed to normal idle speed. Throttle seemed to actuate normally again. Shifted transmission to drive and proceeded to the dealer. Approximately 30 seconds later the dash indicator "grade braking on" appeared in the mfd and then disappeared. I was traveling on flat ground at approx. 20 mph and not depressing the brake pedal. I confirmed that the tow/haul mode was not selected on the transmission. Proceeded to dealership and awaiting repair notes.

- Indianapolis, IN, USA

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