This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hard breaking at slow speeds. Risk of accident to pedestrian and to vehicle and to structure. This problem has not been reproduced or confirmed by dealer. This problem has not been inspected by manufacturer or police or insurance No warning lights prior to problem..
When trying to brake while parking in a parking spot at low speeds, or so and go traffic my wife and I experience an extremely hard brake pedal that creeps to a stop, almost hitting others and structures.
I have a 2015 Chevrolet Suburban that had an issue with the brakes not wanting to stop the vehicle at slow speeds. Several times when we pulled into our garage or a parking space the vehicle would want to glide instead of stopping. I've had several parts replaced and am now hoping the problem is fixed. just picked the car up today from repair shop.
Vehicle is very hard to stop there was a recall which was performed in 2019 and it-€™s coming back and doing the same thing it takes a lot of brake pedal pressure to stop the Vehicle. It started some time ago but now it-€™s getting very hard to stop the car
- Mckees Rocks , PA, USA
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The vehicle component of concern is the braking system. The brake pedal has to be pressed at an unusual rate of pressure to engage the brake system. More concerning is, on several occasions the brakes seem to fail, initiating the ABS system while in fast food lines. This has also occurred while backing up causing the pedal to be jammed to the floor to stop the vehicle. The excessive need for pressure while braking was supposed to be fixed in 2021 by a "simple" recall that simply updated the computer. I had this recall performed, but still have the same braking issues in my 2015 Chevrolet Suburban. I feel that this is a very serious concern and should be addressed. The difference is truly night and day between my wife's vehicle and mine. The braking issue comes with no warnings or alarms. I have had my brakes checked on several occasions to confirm normal brake wear and longevity.
After about 10 min idling vehicle, noticed -€œservice brake assist-€ message. When it was time to pull out onto road, the vehicle did not brake as expected. I had to push much harder on brake pedal, and heard clicking noise. I was in front of the middle school and because the vehicle was going very slow I was able to stop, but could have had an accident if the speed was higher or if I wasn-€™t strong enough to push pedal harder. This happened today 2/25/2022 and the outside temp is 3F. This seems just like the recall n192268490 on the consumer reports website, but the dealer says this vehicle is not affected even though it is the same year and model name.
I am the second owner of the I check my car recall then i took my car to the dealership in Saudi Arabia [XXX] Branch in first time they say we don't accept the recall then I complaint to [XXX] then they give me appointment after that they accept my car and tell me come after 2 hours when I go to take my car they say your car is ready but we need to confirm from GM before we handover the car even they did not provide me any vehicle for the transportation after all this when I bring my car back nothing has been fixed all warnings everything is same my VIN [XXX] Recall Number18V586 Recall Number19V761 Recall Number19V645 please fix problem and INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My wife drives a 2015 Chevrolet Suburban LTZ. The brake pedal would vibrate when pressed going at slow speed or when reversing for weeks leading up to the break failure; however, no service message would appear on the dashboard instrument panel. On December 17, 2021 my wife was driving when someone in another vehicle crossed the highway right in front of her, when she pressed the brakes, they were very hard to press and the 2015 Suburban was not able to stop. Fortunately, she barely missed colliding with the other vehicle. She was able to coast to a slow speed and pull over into the grass and glide to a stop because the brakes would not work. This was the first time that a "Service Brake Assist" message appeared on the dashboard instrument panel. We had the Suburban towed to the nearest Chevrolet dealership. In researching the problem, there has been a recall issued for this type of failure of the brakes for 2015-2018 Chevrolet Suburbans; however, there is no recall for our Suburban according to the VIN #. Failure of the braking system on a vehicle is very dangerous and can result in injury or death. I strongly believe our vehicle, and other vehicles like ours, should be added to the recall list as soon as possible before someone gets seriously injured or dies due to not being able to stop and crashing into another vehicle, person, or object. The Chevrolet dealership says that since our vehicle is not on the recall list, we are responsible for the charges to fix it; however, I believe that the manufacturer (Chevrolet) should pay for the expenses since this seems to be a defect of the parts that are failing, especially since the Suburban is only 6 years old and has less than 100,000 miles.
The Service Trailer Brake System keeps popping up. Keeps dinging off and on whether you push the dismiss button or not. When this is on I question if the electrical brakes will work when I tow our camper. It is very distracting while driving. Safety Concern for sure!
The system that is failing is on my Suburban is the Trailer Break System, yes it is available for inspection. The continuous alert is distracting to the point of the vehicle being un-drivable and without the trailer break system functioning properly it puts people in danger due to not being able to safely stop while towing. The dealership said they were unable to reproduce the code. The vehicle has not been inspected by anyone except the dealership. Yes, both a visual and audible alert pops up continuously with a loud -€œding-€ and a -€œService Trailer Break System-€ warning.
The recall issues are still happening. It flashes service brake assist. When at low speeds or in reverse the brake pedal will suddenly become very hard to use and it is very unpredictable. Pedestrians, children and other vehicles have been at risk. We have been calling Chevy for nearly a year with the problem. They kept telling us it was fixed. We called again today and they said because our vehicle has 8k too many miles on it, there is a recall service that could have been done before but now we have to pay for it when we have been calling about it often.
While putting car in reverse brake pedal goes stiff and brakes do not function. I would have to take car out of gear to be able to control it. Also happened on highway going forward once but at low speed. Looked online and saw recalls listed but my vin is not in recall. Dealer says they dont know whats wrong and they have another car there with same problem and they cant figure it out and engineers from Chevrolet do not know why it happens. They have told me it could take days of testing at my expense to figure out the problem and my cost to repair their potentially deadly manufacturing defect.
This car was covered by NHTSA Campaign Number: 19V645000. The repair was completed by the Chevrolet Dealer. The problem has returned and is even more prevalent than before the recall. Bottom line, this repair did NOT fix the issue and this has become a serious safety issue. This is a dangerous situation and someone is going to get injured if Chevrolet does NOT properly fix this issue.
Brakes failed in a drive through line. Same issue as the recall. Suburban had the corrected software update and yet it happened again. This time it lead to a crash rear ending a vehicle. Not able to get the vehicle to stop is a serious safety issue. GM has know about this and the fix didn't work. This is negligence on their part.
A D V E R T I S E M E N T S
- Detroit, MI, USA